If You Cancel Your Holiday. You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the lead name or your travel agent must be received at our offices. Since we incur costs in cancelling your travel arrangements, you will have to pay cancellation charges as follows (see also the exceptions below): Period before departure in which you notify us Cancellation charge More than 42 days No cancellation fee Deposit can be transferred to a new booking departing within 2 years of date of travel of original booking. Any remaining balance will be refunded This excludes all non-refundable costs as set out in clause 4 above (for example international and domestic flights and local services). Between 41 and 28 days (inclusive) No cancellation fee Balance and deposit can be transferred to a new booking departing within 2 years of date of travel of original booking This excludes all non-refundable costs as further explained in clause 4 above (for example international and domestic flights and local services). Between 20 and 15 days (inclusive) 80% of the holiday cost 14 days or less (or failure to join the holiday) (inclusive) 100% of the holiday cost Certain trips may involve different cancellation charges; you will be advised if this is applicable to your holiday during the booking process. For Polar holidays, the following cancellation charges will be made: For Polar holidays. Period before departure in which you notify us Cancellation charge More than 133 days Deposit only 133 days or less (or failure to join the holiday) (inclusive) 100% of the holiday cost
(i) Your deposit is non-refundable, even if the cancellation charge calculated is lower than the deposit amount paid; (ii) If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges; (iii) certain travel arrangements may be subject to higher cancellation charges and could incur a cancellation charge of up to 100% of that part of the arrangements from the moment the booking is confirmed.
If You Cancel Your Holiday. You or any member of your party may cancel your booking, or part of it, once it has been confirmed, but the instructions will only be valid if put in writing and signed by the person who made the booking i.e. the lead name on the booking. These written instructions should go either to the Travel Agent you booked with, asking them to notify us immediately, or, if you booked direct, to us. To compensate us for the expense of processing your booking and for the risk that we may not be able to resell the holiday, we charge a cancellation fee on the scale shown below. The amount payable (by whoever confirmed the booking) depends on when we receive your written instructions - the more notice you give, the less we will charge. If you have to cancel for reasons covered by your insurance policy you should be able to recover your cancellation charges: #Cancellation charge as a % of total holiday cost (excluding Time before departure when any insurance premiums and cancellation instruction is any amendment fees already received by us paid to us) 70 days or more Loss of deposit 69 - 56 days 30% or deposit if greater 55 - 37 days 50% or deposit if greater 36 - 23 days 70% or deposit if greater 22 - 12 days 90% or deposit if greater 11 - 0 days 100% or deposit if greater # In certain cases the carrier or hotelier may apply a higher cancellation charge. Please enquire at the time of cancellation. Other holiday arrangements may have higher charges.
If You Cancel Your Holiday. You or any member of your party may cancel your holiday at any time provided that the person who signed the Booking Form and is communicated makes the cancellation to us in writing via the office at which you made your booking. Please note, we and/or our suppliers may impose different cancellation charges from those stated below depending on the particular package in question and/or method of transport and/or type of ticket booked (for example Apex tickets.) These may be higher than those set out below. Where different cancellation charges apply to your chosen arrangements, we will advise you of these at the time of booking. Depending on the reason for your cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your Insurance policy. Claims must be made directly to the insurance company concerned. These charges are calculated the date we receive your written notification. Number of days before departure Cancellation Charge per person written notification is received by us Holidays with Charter Flights Number of days before departure Cancellation Charge per person written notification is received by us NOTES IN ADDITION TO THE ABOVE
(1) We reserve the right to charge any supplier levied cancellation charges if greater than those above.
(2) Flight only bookings are subject to the airlines cancellation charges plus an administration fee of £25 per person.
(3) Hotel Accommodation Only up to 7 days prior to departure a cancellation fee of £50 or two nights’ accommodation whichever is greater. Some hotels require higher cancellation charges; check at the time of booking. £25 administration fee will also be levied on any unused hotel/car voucher.
If You Cancel Your Holiday. You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking must be received at our offices. Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges up to the maximum shown in below table Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. FINAL BALANCE IS REQUIRED 70
If You Cancel Your Holiday. You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking on your behalf must be received at our offices. Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges up to the maximum shown in clause 7. For some bookings a full non-refundable payment may be required at the time of booking. You will be advised if this applies. Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges separately from your insurers. We strongly recommend that you take out travel insurance.
