Implement Verification and Due Diligence Procedures for Implementers Sample Clauses

Implement Verification and Due Diligence Procedures for Implementers. The Supplier will implement appropriate quality assurance/quality control (QA/QC), inspection and due diligence procedures of the Implementers for each program. The procedures will include reviewing, and perhaps building on or modifying, QA/QC and M&V processes that are being deployed by the Implementer for each program. The procedures will vary by program and are necessary to assure customer eligibility, completion of installations, and the reasonableness and accuracy of savings upon which incentives are based. While the Implementer will provide a tracking database of installed measures, the Supplier will have responsibility for installation verification and estimation of savings for purposes of Implementer oversight for at least a sample of projects in each program. Activities will include, but are not limited to: • Through Supplier’s verification effort and contacts with customers, all quality of installations, client satisfaction, and accuracy of reporting issues will be investigated and reported to Ameren Illinois in real time for possible course corrections. • Reviewing Implementers’ data evaluation and management tracking system. • Reviewing Implementers’ ex-ante savings estimates. • Conducting market baseline studies to establish baselines as needed for specific program’s impact evaluations. • Proposing sampling confidence/precision criteria that meets 90/10 confidence levels. • Verifying Implementers’ supplied data. • Acquiring data from the Implementers or other sources. • Conducting field inspections using trained personnel. • Installing spot, short-term and long-term metering equipment on participant property. • Developing survey instruments. • Collecting and analyzing data. • Calculating Gross Program energy and demand savings using field verification, stipulated savings, M&V, and/or large scale billing analyses. • Calculating net energy and demand savings using benchmark NTG values and/or “bottom-up” NTG analyses (using interview or other techniques) considering full, partial and deferred free-riders, free-drivers and spillover. • Describing the reliability of evaluation results reported by Supplier; this should include discussion of the threats to validity and sources of bias and the approaches used to reduce threats, reduce bias and increase the reliability of the findings, and a discussion of study findings precision levels. • Conducting process evaluations using interview techniques and document review procedures. • Measuring customer sat...
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