Key Performance Measures Sample Clauses

Key Performance Measures. PERFORMANCE_MEASUREMENT##
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Key Performance Measures. Objective Measure Target Responsible Report Frequency Maintain integrity Non-compliance Zero (0) The State – Per and reliability of of the Supplier’s occurrences. monitor and occurrence Supplier's System with the report. and Annually
Sample 1
Key Performance Measures. The Key Performance Measures agreed for the service between April 2012 and March 2015 are as follows: • Maintenance of a pool of at least 60 volunteers to act as an Appropriate Adult for to up to 1200 call outs. • Completion of PACE training by all volunteers accepted as Appropriate Adults to National Standards (NAAN) (All volunteers must complete this training to enable them to work as Appropriate Adults.) • Completion of 2 „shadowing‟ sessions for volunteers accepted as Appropriate Adults. • Steering Group oversight, meeting quarterly to receive performance reports. Volunteer Allowances Volunteers will receive reasonable out of pocket expenses to cover transport and subsistence. These costs will be met as incurred by the Purchaser who will settle these allowances directly with the volunteers concerned. Serious Offences The Provider will notify the SYSS within 24 hours of attending an interview where the young person is charged with any of the offences that fall within the Youth Justice Board‟s definition of a serious incident in relation to public protection. Offences under this definition comprise the following – • murder, attempted murder or manslaughter • rape • torture • kidnapping • false imprisonment • firearms offences The Provider will ensure that written documentation using an agreed template outlining the offence and circumstances is received by the Duty YOS Manager. Monitoring Arrangements for all Services under this Specification SAAVS will compile activity data relating to the objectives, targets and key performance measures outlined in this Service Specification including the maintenance of financial records of the costs accruing for the work carried out under this Specification in comparison with the agreed budget estimates for the Service. Output and performance data will include • the number of call outs in a given period • the number of individuals requiring appropriate adult services during the period and broken data according to appropriate demographic data • the numbers of hours delivered by volunteers in the period • the reasons provided for the request for appropriate adult services • outcomes of cases requiring appropriate adult services • number of parents offered parenting support in the period Reports will be prepared from this data on a quarterly basis and will be presented at a quarterly steering group. Review Meetings The Provider will convene quarterly steering group meetings to be attended by SCC staff including the Surrey...
Sample 1
Key Performance Measures. Description L1 L2 L3 LN Select relevant performance measures (availability, response times) S S S S ODJFS OIS uses many performance measures that describe the IT environment, including: • OIS Ticket Resolution • OIS Production System Availability • Mainframe availability
Sample 1

Related to Key Performance Measures

  • Ongoing Performance Measures The Department intends to use performance-reporting tools in order to measure the performance of Contractor(s). These tools will include the Contractor Performance Survey (Exhibit H), to be completed by Customers on a quarterly basis. Such measures will allow the Department to better track Vendor performance through the term of the Contract(s) and ensure that Contractor(s) consistently provide quality services to the State and its Customers. The Department reserves the right to modify the Contractor Performance Survey document and introduce additional performance-reporting tools as they are developed, including online tools (e.g. tools within MFMP or on the Department's website).

  • Performance Measures The System Agency will monitor the Grantee’s performance of the requirements in Attachment A and compliance with the Contract’s terms and conditions.

  • Performance Measurement Satisfactory performance of this Contract will be measured by:

  • PERFORMANCE MEASUREMENTS Upon a particular Commission’s issuance of an Order pertaining to Performance Measurements in a proceeding expressly applicable to all CLECs generally, BellSouth shall implement in that state such Performance Measurements as of the date specified by the Commission. Performance Measurements that have been Ordered in a particular state can currently be accessed via the internet at xxxx://xxxx.xxxxxxxxx.xxx. The following Service Quality Measurements (SQM) plan as it presently exists and as it may be modified in the future, is being included as the performance measurements currently in place for the state of Tennessee. At such time that the TRA issues a subsequent Order pertaining to Performance Measurements, such Performance Measurements shall supersede the SQM contained in the Agreement. BellSouth Service Quality Measurement Plan‌ (SQM) Tennessee Performance Metrics Measurement Descriptions Version 2.00 Issue Date: July 1, 2003 Introduction

  • Performance Measures and Metrics This section outlines the performance measures and metrics upon which service under this SLA will be assessed. Shared Service Centers and Customers will negotiate the performance metric, frequency, customer and provider service responsibilities associated with each performance measure. Measurements of the Port of Seattle activities are critical to improving services and are the basis for cost recovery for services provided. The Port of Seattle and The Northwest Seaport Alliance have identified activities critical to meeting The NWSA’s business requirements and have agreed upon how these activities will be assessed.

  • Key Performance Indicators 10.1 The Supplier shall at all times during the Framework Period comply with the Key Performance Indicators and achieve the KPI Targets set out in Part B of Framework Schedule 2 (Goods and/or Services and Key Performance Indicators).

  • Performance Metrics In the event Grantee fails to timely achieve the following performance metrics (the “Performance Metrics”), then in accordance with Section 8.4 below Grantee shall upon written demand by Triumph repay to Triumph all portions of Grant theretofore funded to and received by Grantee:

  • Performance Targets Threshold, target and maximum performance levels for each performance measure of the performance period are contained in Appendix B.

  • Performance Levels (a) The Performance Levels which apply to the performance by the respective Parties of their obligations under this Agreement are set out in Part 1 of Schedule 5. A failure by either Party to achieve the relevant Performance Level will not constitute a breach of this Agreement and the only consequences of such failure as between the Parties shall be the consequences set out in this Clause 5.6.

  • PERFORMANCE OBJECTIVES 4.1 The Performance Plan (Annexure A) sets out-

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