Level of Grievance Appeal. 1. Level One Informal and formal grievance level. The aggrieved will first discuss his/her grievance with his/her principal or immediate supervisor, either individually through the school grievance representative, or accompanied by a representative, with the objective of resolving the matter informally. The immediate supervisor will try to resolve this matter within a period of three (3) days. If the aggrieved is not satisfied with the disposition of his/her grievance, he/she may file a written grievance with his/her immediate superior (who has administrative authority to act) within ten (10) days following the act or condition which is the basis of his/her complaint, or if the aggrieved had no knowledge of said occurrence at the time of its happening, then within ten (10) days of the first such knowledge. This complaint shall set for the grounds upon which the complaint is based and the reasons why the aggrieved considers the decision rendered is unacceptable. The immediate supervisor shall communicate his/her decision in writing within five (5) days to the aggrieved. Within five (5) days of receipt of the decision rendered by the immediate supervisor, the aggrieved, if he/she is not satisfied with the decision of the immediate supervisor, may appeal in writing to the superintendent.
