Managing Reporting. Manage the collection and collation of data as specified in the LAC and Grant Agreements and as required by LCHS. • Meet reporting requirements both internally and externally. • Utilise all available data to actively manage services effectively and efficiently. • Provide regular management reporting that demonstrates actions and recommendations that will facilitate proactive management. Managing Quality & Risk • Investigate, manage and resolve complaints related to the LAC Services, in accordance with LCHS policies and procedures. • Apply the organisation’s risk management framework in regard to identifying, evaluating and minimising risk exposure for areas of responsibility. • Implement mechanisms to ensure continuous quality improvement within the LAC and Early Childhood Early Intervention Services. • Ensure compliance with relevant legislation. • Participate in quality accreditation activities as required. Selection criteria: Applicants must address the selection criteria for consideration.
Managing Reporting. 1. Coordinate the collection and collation of data as specified in funding and service agreements and strategy and business plans.
Managing Reporting. Monitor Care Adviser adherence to procedure and performance using the real time tools available and report trends of concern to the Manager. • Prepare timely, reliable and succinct reports, data and analysis and participate in monitoring processes. Managing Quality & Risk • Undertake routine quality checks of Care Adviser documentation and delivery of assessment, care planning, budgeting, monitoring and review of client needs and care. • Expect, and deliver, a high degree of compliance with the procedures that meet the customer service and safe care expectations of clients, LCHS and the Aged Care Quality Standards Commission. • Support the Manager to ensure program policies and procedures reflect operational reality and are reviewed regularly. • Contribute to the ongoing development of the team with respect to the delivery of excellent customer service and experience. • Support the Manager to investigate, manage and respond to client feedback related to the HCP service, in accordance with LCHS policies and procedures. • Apply the organisation’s Risk Management Framework in regard to identifying, evaluating and minimising risk exposure for areas of responsibility. Selection criteria: Applicants must address the selection criteria for consideration.
Managing Reporting. 1. Manage the collection and collation of data as specified in the ECEI Grant Agreements and as required by LCHS.
Managing Reporting. Support the area manager with the collection and collation of data as specified in the contract and as required by LCHS. Managing Quality & Risk Support the area manager to investigate, manage and respond to complaints related to the LAC Service, in accordance with LCHS policies and procedures. Apply the organisation’s Risk Management Framework in regard to identifying, evaluating and minimising risk exposure for areas of responsibility. Excellence in Performance Recognise meritorious staff accomplishments (performance and behaviour) and goal achievements by regularly providing a Kudos to individual staff or teams. Policy and Procedures Comply with Latrobe Community Health Service’s policy and procedures and ensure all re-issued xxxx documents are read, acknowledged and knowledge is kept up to date.
Managing Reporting. Manage the collection and collation of data as specified in the ECEI Grant Agreements and as required by LCHS. • Meet reporting requirements both internally and externally. • Utilise all available data to actively manage services effectively and efficiently. • Provide regular management reporting that demonstrates actions and recommendations that will facilitate proactive management. Managing Quality & Risk • Investigate, manage and resolve complaints related to the ECEI Program, in accordance with LCHS policies and procedures. • Apply the organisation’s risk management framework in regard to identifying, evaluating and minimising risk exposure for areas of responsibility. • Implement mechanisms to ensure continuous quality improvement within the ECEI Services and encourage all team members to participate at the appropriate levels. • Ensure compliance with relevant legislation. • Carry out audits and compliance activities in area of responsibility. • Participate in quality accreditation activities as required. Selection criteria: Applicants must address the selection criteria for consideration.
Managing Reporting. 1. Manage the collection and collation of data as specified in the LAC and Grant Agreements and as required by LCHS.
Managing Reporting. Support the management team with the collection and collation of data as specified in the contract and as required by LCHS. Managing Quality & Risk • Support the management team to investigate, manage and respond to complaints related to the LAC Service, in accordance with LCHS policies and procedures. • Apply the organisation’s Risk Management Framework in regard to identifying, evaluating and minimising risk exposure for areas of responsibility.
