MEASUREMENT DEFINITIONS Sample Clauses

MEASUREMENT DEFINITIONS. 2. OSS Interface Availability "System availability" measures the hours of actual availability compared to scheduled availability. -------------------------------------------------------------------------------- ORDERING: -------------------------------------------------------------------------------- 3. Order Confirmation Timeliness: -------------------------------------------------------------------------------- - Avg. Response Time: Average response time from EDI or GUI(3) Automated Orders receipt of a valid service request to EDI or GUI distribution of order confirmation. Includes orders received via EDI or GUI that flow-through to legacy OSS ordering and provisioning systems. -------------------------------------------------------------------------------- - Avg. Response Time: Non- Average response time from receipt of a Automated valid service request to distribution of order confirmation. Includes orders received via EDI or GUI that require manual input to legacy OSS ordering and provisioning systems. Does not include orders requiring negotiated intervals. -------------------------------------------------------------------------------- - Trunks: % > 10 Days For Interconnection Trunks, the percent of ASR (Access Service Requests) where the Firm Order Confirmation is sent more than 10 days after receipt of a valid Access Service Request (ASR). All ASRs must be electronically transmitted for FOC/Reject measure to apply. -------------------------------------------------------------------------------- - Application Date/Time Orders received after 12 Noon Eastern Time will be considered received the next business day. --------------------------------------------------------------------------------
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MEASUREMENT DEFINITIONS. MAINTENANCE: -------------------------------------------------------------------------------- 14. Network Trouble Report Total Initial Customer Troubles reported Rate on regulated services by customer, where the trouble disposition was found to be a network problem (Disposition Codes 3, 4 and 5) per 100 lines/circuits in service. Excludes Subsequents reports (additional customer calls while the trouble is pending), Customer Provided Equipment (CPE) troubles, and troubles reported but not found upon dispatch (Found OK and Test OK). Also excludes troubles closed due to customer action. Trouble reports on unregulated services, such as Voice Messaging, are excluded. -------------------------------------------------------------------------------- - Trouble Report Rate - Loop Same as above, Disposition Codes 3 (Drop Wire) and 4 (Outside Plant) only. Troubles found to be in the Outside Plant facilities. -------------------------------------------------------------------------------- - Trouble Report Rate - Same as above, Disposition Code 5 Central Office (Central Office) only. Troubles found to be within the Central Office, including translation troubles. -------------------------------------------------------------------------------- 15. % Missed Repair Appointments For Initial Customer Trouble Reports, found to be network troubles (disposition codes, 3, 4 and 5). The BA process for POTS troubles is to give an "arrive by" appointment. -------------------------------------------------------------------------------- - % Missed Repair Appt. - Same as above, for troubles where a Loop dispatch was required outside of the BA Central Office and the trouble was found in Outside Plant (disposition codes 3 and 4). Troubles where there was both an inside and an outside dispatch are included if the final resolution was a loop trouble. -------------------------------------------------------------------------------- - % Missed Repair Appt. - Same as above, for troubles where a Central Office dispatch may have been required outside of the BA Central Office, but the trouble was resolved within the Central Office. Includes translation type troubles as well as Central Office type troubles. -------------------------------------------------------------------------------- 16. Mean Time to Repair For Initial Customer Trouble Reports, found to be network troubles, the average duration time from trouble receipt to trouble clear time. Running clock for POTS troubles. Stop Clock for Spec...
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MEASUREMENT DEFINITIONS. 18. % Repeat Reports w/in 30 The percent of troubles that originated days as a disposition code other than customer action, Front End close out, CPE found troubles, or a customer code, that have an additional trouble within 30 days and a network trouble found disposition code of 3, 4, or 5. -------------------------------------------------------------------------------- NETWORK PERFORMANCE: -------------------------------------------------------------------------------- 19. % Common Final Trunk Blockage Common Final Trunks carry traffic between BA end offices and the BA Tandem, including local traffic to BA customers as well as CLEC customers.
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MEASUREMENT DEFINITIONS. (See Supervisor’s Information Sheet)
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Related to MEASUREMENT DEFINITIONS

  • Key Definitions As used herein, the following terms shall have the following respective meanings:

  • Revised Definitions For purposes of this Agreement, and notwithstanding anything in Paragraph 2 of the SIFMA Master to the contrary, the following terms shall have the following amended and restated meanings:

  • Special Definitions For purposes of this Article Fourth, the following definitions shall apply:

  • INDEX OF DEFINED TERMS 15Ga-1 Notice 21 Mortgage Note 1 Accountant’s Due Diligence Report 15 Mortgagor 1 Affected Loan(s) 19 MOU 27 Agreement 1 Officer’s Certificate 7 Bxxx of Sale 2 Other Mortgage Loans 1 Certificate Administrator 1 Pooling and Servicing Agreement 1 Certificate Purchase Agreement 1 Preliminary Memorandum 1 Certificates 1 Private Certificates 1 Closing Date 2 Prospectus Supplement 1 Collateral Information 11 Public Certificates 1 Crossed Mortgage Loans 19 Purchaser 1 Cure Request 17 Repurchase Request 21 Custodian 1 Seller 1 Defective Mortgage Loan 19 Seller Defeasance Rights and Obligations 22 Dispute 21 Seller Parties 1 Final Judicial Determination 22 Seller Reporting Information 14 Final Memorandum 1 Seller’s Information 14 General Special Servicer 1 Special Servicer 1 Indemnification Agreement 14 SMC 1 Initial Purchasers 1 Trust 1 Master Servicer 1 Trust Advisor 1 Material Breach 17 Trustee 1 Material Document Defect 17 UCC 5 Mortgage File 3 Underwriters 1 Mortgage Loan Schedule 2 Underwriting Agreement 1 Mortgage Loans 1 Mortgage Loan Purchase Agreement (this “Agreement”), dated July 24, 2015, between Starwood Mortgage Funding III LLC (“Seller”), and Starwood Mortgage Capital LLC (“SMC” and, together with Seller, the “Seller Parties”) and Mxxxxx Sxxxxxx Capital I Inc. (“Purchaser”). Seller agrees to sell, and Purchaser agrees to purchase, certain mortgage loans listed on Exhibit 1 hereto (the “Mortgage Loans”), each of which is evidenced by one or more related notes or other evidence of indebtedness (each a “Mortgage Note”) evidencing the indebtedness of the related obligor under the related Mortgage Loan (each a “Mortgagor”). Purchaser will convey the Mortgage Loans to a trust (the “Trust”) created pursuant to a Pooling and Servicing Agreement (the “Pooling and Servicing Agreement”), to be dated as of August 1, 2015, between Purchaser, as depositor, Wxxxx Fargo Bank, National Association, as master servicer (in such capacity, the “Master Servicer”), certificate administrator (in such capacity, the “Certificate Administrator”), custodian (in such capacity, the “Custodian”), certificate registrar and authenticating agent, Midland Loan Services, a Division of PNC Bank, National Association, as special servicer (the “Special Servicer”), Park Bridge Lender Services LLC, as trust advisor (the “Trust Advisor”), and Wilmington Trust, National Association, as trustee (the “Trustee”). In exchange for the Mortgage Loans and certain other mortgage loans to be purchased by Purchaser (collectively the “Other Mortgage Loans”), the Trust will issue to the Depositor pass-through certificates to be known as Mxxxxx Sxxxxxx Bank of America Mxxxxxx Lxxxx Trust 2015-C24, Commercial Mortgage Pass-Through Certificates, Series 2015-C24 (the “Certificates”). The Certificates will be issued pursuant to the Pooling and Servicing Agreement. Capitalized terms used herein but not defined herein shall have the meanings assigned to them in the Pooling and Servicing Agreement. The Class A-1, Class A-2, Class A-SB, Class A-3, Class A-4, Class X-A, Class A-S, Class B and Class C Certificates (the “Public Certificates”) will be sold by Purchaser to Mxxxxx Sxxxxxx & Co. LLC, Mxxxxxx Lynch, Pierce, Fxxxxx & Sxxxx Incorporated, CIBC World Markets Corp. and Dxxxxx Xxxxxxxx, LLC, as underwriters (in such capacities, the “Underwriters”), pursuant to an Underwriting Agreement, between Purchaser, Mxxxxx Sxxxxxx Mortgage Capital Holdings LLC and the Underwriters, dated as of the date hereof (the “Underwriting Agreement”), and the Class XB, Class X-D, Class D, Class E, Class F, Class G, Class V and Class R Certificates (the “Private Certificates”) will be sold by Purchaser to Mxxxxx Sxxxxxx & Co. LLC and Mxxxxxx Lynch, Pierce, Fxxxxx & Sxxxx Incorporated, as initial purchasers (in such capacities, the “Initial Purchasers”) pursuant to a Certificate Purchase Agreement, between Purchaser, Mxxxxx Sxxxxxx Mortgage Capital Holdings LLC and the Initial Purchasers, dated as of the date hereof (the “Certificate Purchase Agreement”). The Underwriters will offer the Public Certificates for sale publicly pursuant to a Prospectus dated October 1, 2013, as supplemented by a Prospectus Supplement dated the date hereof (together, the “Prospectus Supplement”), and the Initial Purchasers will offer the Private Certificates for sale in transactions exempt from the registration requirements of the Securities Act of 1933 pursuant to a Private Placement Memorandum dated the date hereof (the “Final Memorandum”) and a preliminary version thereof dated July 15, 2015 (as supplemented by the preliminary private placement memorandum supplement, dated July 20, 2015, the “Preliminary Memorandum”). In consideration of the mutual agreements contained herein, Purchaser and each Seller Party hereby agree as follows:

  • Financial definitions In this Agreement:

  • New Definitions The following definitions are hereby added to Section 1.1 of the Credit Agreement in the appropriate alphabetical order:

  • Tax Definitions The following terms, as used herein, have the following meanings:

  • Specific Definitions The following terms used in this Agreement shall have the following meanings:

  • Definitions For purposes of this Agreement:

  • Related Definitions For purposes of this Annex, the following terms, when capitalized, shall have the following meanings:

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