Miscellaneous Costs Miscellaneous Costs Associated Charge Late Payment Sample Clauses

Miscellaneous Costs Miscellaneous Costs Associated Charge Late Payment. Fee The late payment fee may apply to customers who do not pay their invoice in full on the Due Date. $15.00 per dishonored payment (GST inc.) Reconnection of a suspended account This fee is charged if your account is reconnected, after having been suspended due to non-payment $55.00 (GST inc) Third Party Collection Fee Applicable once an account is passed to a third party collection agency. $75.00 or 20 % of the disputed amount (GST inc.) (Whichever figure is the larger) Account Split / Merge fee Applicable when a customer requests to have the phone numbers from their account split into separate accounts. Or to have separate accounts merged into a single account. $55.00 (GST inc.) s s dhs d SIP Connect SFOA 14 2/02/2019 Hard copy Invoice The charge applies to each hardcopy invoice you request in addition to your e-mail invoice automatically sent on your invoice issue date. $5.50 per hardcopy invoice (GST inc.) Number Selection Applicable if you request a specific geographic number and this number is issued to you for use. $49.95 one-off fee (GST inc.) NumberSwap SIP Connect may permit a customer to swap their geographic phone number between devices (including ATA’s and softphones). This also refers to a change of number on the customer’s account. The customer must allow 5 working days for completion of the process. IMPORTANT - At any time SIP Connect reserves the right, or upon instruction from a government agency to refuse a customer the ability to swap their number between devices without explanation or $55.00 per swap (GST inc.) Access to Personal Information In accordance with the National Privacy Principles, SIP Connect must provide the customer with access to the information on request by the customer. To provide a copy of the Customer Details and Notes History file, SIP Connect will charge a fee of $7.50, per request, per number, including GST. For a copy of all personal customer information held by SIP Connect, we will charge a fee of $12.50 per request, per number, including GST. To Retrieve or access archived customer information, SIP Connect will charge the customer a $32.50 per request, per number, including GST. N.B. customer information is archived 3 months after the account is disconnected. Varied Charges Access to Invoices after 12 months If you request a copy of your invoice 12 months after it is issued, you will be charged an archive retrieval fee for each invoice you seek. $5.50 per invoice (GST inc.) Incomplete Returns charge All hardw...
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