NCR VOYIX SOFTWARE SUPPORT Sample Clauses

NCR VOYIX SOFTWARE SUPPORT. 2.1 NCR Voyix, NCR Voyix’s authorized reseller, or otherwise NCR Voyix authorized party, as may be applicable (depending on whether Customer subscribes to the Program directly with NCR Voyix, NCR Voyix’s authorized reseller or otherwise NCR Voyix authorized party, respectively) will provide support services directly to each Licensed Site. As part of these services, NCR Voyix, NCR Voyix’s authorized reseller or otherwise NCR Voyix authorized party will provide Customer with contact information which will enable Customer to report NCR Voyix Software problems and receive assistance in resolving NCR Voyix Software problems. Upon receipt of such notification from Customer, NCR Voyix, NCR Voyix’s authorized reseller or otherwise NCR Voyix authorized party will use reasonable efforts to respond to Customer and diagnose the NCR Voyix Software problem. NCR Voyix Software problem diagnosis will include a determination as to whether: (a) the reported NCR Voyix Software problem constitutes an NCR Voyix Software error, irregularity, interruption or malfunction, or; (b) the reported problem is excluded from support services, as specified in Section 2.2 below. NCR Voyix, NCR Voyix’s authorized reseller or otherwise NCR Voyix authorized party will notify Customer promptly of its determination and rationale for the determination. If the reported problem constitutes an NCR Voyix Software error, irregularity, interruption or malfunction, Customer will be responsible for providing NCR Voyix, NCR Voyix’s authorized reseller or otherwise NCR Voyix authorized party with sufficient documentation and materials, if any, in order for NCR Voyix, NCR Voyix’s authorized reseller or otherwise NCR Voyix authorized party to reproduce the reported problem. If the problem is verified, NCR Voyix, NCR Voyix’s authorized reseller or otherwise NCR Voyix authorized party will use reasonable efforts to provide Customer with a temporary “fix” or provide Customer with the necessary technical assistance to enable Customer to correct the problem or to otherwise become operational. In the event that the verified problem is not, in NCR Voyix’s, NCR Voyix’s authorized reseller’s or otherwise NCR Voyix authorized party’s opinion, valid or reproducible, NCR Voyix, NCR Voyix’s authorized reseller or otherwise NCR Voyix authorized party shall notify Customer promptly with its rationale for such a determination. 2.2 Incidents logged for NCR Voyix Software support services for any of the reasons set forth bel...
Sample 1Sample 2Sample 3See All (55)
NCR VOYIX SOFTWARE SUPPORT. 2.1 NCR Voyix, NCR Voyix¶V DXWKRUL]HG UNCHRVVHoyOix OauHthoUriz ed pRartUy, as RmaWy KHUZ be applicable (depending on whether Customer subscribes to the Program directly with NCR Voyix, NCR Voyix¶V authorized reseller or otherwise NCR Voyix authorized party, respectively) will provide support services directly to each Licensed Site. As part of these services, NCR Voyix, NCR Voyix¶V DXWKRUL]HG NUCHR VHOO Voyix authorized party will provide Customer with contact information which will enable Customer to report NCR Voyix Software problems and receive assistance in resolving NCR Voyix Software problems. Upon receipt of such notification from Customer, NCR Voyix, NCR Voyix¶V DXWKRUL]HG UNHCRVHVoOyiOx HU R authorized party will use reasonable efforts to respond to Customer and diagnose the NCR Voyix Software problem. NCR Voyix Software problem diagnosis will include a determination as to whether (i) the reported NCR Voyix Software problem constitutes an NCR Voyix Software error, irregularity, interruption or malfunction, or
Sample 1

Related to NCR VOYIX SOFTWARE SUPPORT

  • Software Support During the Term, Seller shall use commercially reasonable efforts to provide all Software updates and qualified Software upgrades in accordance with the terms of the Service Contract as such materials become commercially available for distribution. Purchaser’s use of all Software, updates, and upgrades of Software shall be subject to this Agreement, the Original Terms, and the applicable XXXX.

  • Embedded Software To the extent any goods contain Embedded Software (defined below) that is not Buyer’s Property, no title to such Embedded Software shall pass to Buyer, and Supplier shall grant Buyer, its customers and all other users a non-exclusive worldwide, irrevocable, perpetual, royalty-free right to use, load, install, execute, demonstrate, market, test, resell, sublicense and distribute such Embedded Software as an integral part of such goods or for servicing the goods (the “Buyer-Required License”). If such Embedded Software or any part thereof is owned by a third party, prior to delivery, Supplier shall obtain the Buyer-Required License from such third-party owner. “Embedded Software” means software necessary for operation of goods and embedded in and delivered as an integral part of goods.

  • Software Warranty We warrant that the Tyler Software will perform without Defects during the term of this Agreement. If the Tyler Software does not perform as warranted, we will use all reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the maintenance and support process set forth in Section C(9), below, the SLA and our then current Support Call Process.

  • Third Party Software The Software may contain third party software which requires notices and/or additional terms and conditions. Such required Third Party Software notices and/or additional terms and conditions are located at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/xxxx-third-party/ (or a successor website thereto) and are made a part of and incorporated by reference into this Agreement.