ORDERING ACTIVITY RESPONSIBILITIES. 9.1. Ordering Activity is responsible for all activities that occur in, or are related to, User accounts including the data, information stored or transmitted when accessing SaaS.
ORDERING ACTIVITY RESPONSIBILITIES. As a condition to receiving any support services described herein, Ordering Activity shall comply with any applicable policies of 3DR for the purpose of establishing each Authorized User’s use of the Site Scan Properties and registering any applicable Data Capture Products. This includes, but is not limited to: (a) providing 3DR with such information as may be necessary for 3DR to set up Authorized User accounts and (b) designating Authorized Users to participate in applicable trainings.
ORDERING ACTIVITY RESPONSIBILITIES. Ordering Activity shall provide commercially reasonable cooperation and full information to Hortonworks with respect to Hortonworks’ furnishing of Support Services. Ordering Activity is required to assist Hortonworks technical support staff until problem resolution. Required Ordering Activity activities may include logging into Ordering Activity’s systems for diagnosis of problems, downloading and installation of software patches, retrieval and transfer of system logs/files, re-installation of existing product and participation in tests for fixes.
ORDERING ACTIVITY RESPONSIBILITIES
