Outage Management Sample Clauses

Outage Management. From the release of the Demo version of the product and thereafter, Contractor shall provide on NYSED’s reasonable request (i.e. once a month), a Service Level Report (in a form to be agreed upon between Contractor and NYSED), that measures of the following: Response Times statistics (e.g., average, mean, high, low, etc.) as measured from the server when responding to an http/https request for various EDP transactions. Scheduled maintenance, including the date and time performed, a detailed explanation of the maintenance performed, and the duration of each occurrence of maintenance. All measures of sustained system utilization, including measures of Downtime, scheduled maintenance, system availability, network capacity and bandwidth utilization. In addition, Contractor shall calculate the Service Downtime (both Scheduled and Unscheduled) each calendar month and shall include the date, time and duration of each occurrence of Downtime and provide same in the Service Level Report. From the release of the Demo version of the product and thereafter, Contractor shall provide a detailed report of each Downtime occurrence within twenty four hours of the Problem Resolution depending on the severity level as described in Attachment 6.4 Maintenance and Support Services. Such report shall include a detailed description of the elements related to the outage and in the detail known at that time by Contractor, that include root cause, duration, future risk and the methods employed to correct the problems. Where the Contractor does not have all the details at the time of issuing a report pursuant to this subsection, Contractor will work with NYSED to provide updates on those elements which are incomplete, and will use commercially reasonable efforts to provide safe in a manner commensurate with the nature of the Downtime. For clarity if Downtime occurs that has a significant impact on the NYSED, Contractor will be required to invest significant time and energy to provide the NYSED reasonable satisfaction that Contractor understands the cause, effect and has developed strategies to mitigate a repetition of the Downtime in future.
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Outage Management a) From the release of the Demo version of the product and thereafter, Contractor shall provide on NYSED’s reasonable request (i.e. once a month), a Service Level Report (in a form to be agreed upon between Contractor and NYSED), that measures of the following: (i) Response Times statistics (e.g., average, mean, high, low, etc.) as measured from the server when responding to an http/https request for various EDP transactions. (ii) Scheduled maintenance, including the date and time performed, a detailed explanation of the maintenance performed, and the duration of each occurrence of maintenance. (iii) All measures of sustained system utilization, including measures of Downtime, scheduled maintenance, system availability, network capacity and bandwidth utilization. (iv) In addition, Contractor shall calculate the Service Downtime (both Scheduled and Unscheduled) each calendar month and shall include the date, time and duration of each occurrence of Downtime and provide same in the Service Level Report. b) From the release of the Demo version of the product and thereafter, Contractor shall provide a detailed report of each Downtime occurrence within twenty four hours of the Problem Resolution depending on the severity level as described in Attachment 6.4 Maintenance and Support Services. Such report shall include a detailed description of the elements related to the outage and in the detail known at that time by Contractor, that include root cause, duration, future risk and the methods employed to correct the problems. Where the Contractor does not have all the details at the time of issuing a report pursuant to this subsection, Contractor will work with NYSED to provide updates on those elements which are incomplete, and will use commercially reasonable efforts to provide safe in a manner commensurate with the nature of the Downtime. For clarity if Downtime occurs that has a significant impact on the NYSED, Contractor will be required to invest significant time and energy to provide the NYSED reasonable satisfaction that Contractor understands the cause, effect and has developed strategies to mitigate a repetition of the Downtime in future.‌‌
Sample 1
Outage Management. The supplier must provide a person who has the in depth experience in the management of outages in particular the major overhauls. He must have a track record of successfully executing the complex General Overhaul scope on time, with the required quality and within the budget. The person must have successfully delivered multiple General Overhauls of the estimated budget of minimum R200 million in multiple areas such as boiler plant, turbine plant and the auxiliary systems. The incumbent must be in possession of National Diploma T3,T4, S4 , BTech or Bsc degree in Mechanical, Electrical, Control and Instrumentation or Industrial Engineering, with a minimum of 20 years of experience in a power station or similar industry.
Sample 1
Outage Management a. Configure and monitor FME workspaces to export electric and base data from Oracle to ESRI ArcGIS for use in the outage management system. b. Write, configure, and monitor software to output electric connectivity data for use in the outage management system.
Sample 1
Outage Management 
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Related to Outage Management

  • Change Management BellSouth provides a collaborative process for change management of the electronic interfaces through the Change Control Process (CCP). Guidelines for this process are set forth in the CCP document as amended from time to time during this Agreement. The CCP document may be accessed via the Internet at xxxx://xxx.xxxxxxxxxxxxxxx.xxxxxxxxx.xxx.

  • Virus Management DST shall maintain a malware protection program designed to deter malware infections, detect the presence of malware within DST environment.

  • SITE MANAGEMENT We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

  • Service Management Effective support of in-scope services is a result of maintaining consistent service levels. The following sections provide relevant details on service availability, monitoring of in-scope services and related components.

  • Disease Management If you have a chronic condition such as asthma, coronary heart disease, diabetes, congestive heart failure, and/or chronic obstructive pulmonary disease, we’re here to help. Our tools and information can help you manage your condition and improve your health. You may also be eligible to receive help through our care coordination program. This voluntary program is available at no additional cost you. To learn more about disease management, please call (000) 000-0000 or 0-000-000-0000. Our entire contract with you consists of this agreement and our contract with your employer. Your ID card will identify you as a member when you receive the healthcare services covered under this agreement. By presenting your ID card to receive covered healthcare services, you are agreeing to abide by the rules and obligations of this agreement. Your eligibility for benefits is determined under the provisions of this agreement. Your right to appeal and take action is described in Appeals in Section 5. This agreement describes the benefits, exclusions, conditions and limitations provided under your plan. It shall be construed under and shall be governed by the applicable laws and regulations of the State of Rhode Island and federal law as amended from time to time. It replaces any agreement previously issued to you. If this agreement changes, an amendment or new agreement will be provided.

  • Case Management Prompt resolution of any dispute is important to both parties; and the parties agree that the arbitration of any dispute shall be conducted expeditiously. The arbitrators are instructed and directed to assume case management initiative and control over the arbitration process (including scheduling of events, pre-hearing discovery and activities, and the conduct of the hearing), in order to complete the arbitration as expeditiously as is reasonably practical for obtaining a just resolution of the dispute.

  • Configuration Management The Contractor shall maintain a configuration management program, which shall provide for the administrative and functional systems necessary for configuration identification, control, status accounting and reporting, to ensure configuration identity with the UCEU and associated cables produced by the Contractor. The Contractor shall maintain a Contractor approved Configuration Management Plan that complies with ANSI/EIA-649 2011. Notwithstanding ANSI/EIA-649 2011, the Contractor’s configuration management program shall comply with the VLS Configuration Management Plans, TL130-AD-PLN-010-VLS, and shall comply with the following:

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity 1.1.02 Identify at least one individual to act as the program contact in the following areas: 1. Immunization Program Manager;

  • Traffic Management 9.2.1 During the Operating Period, Developer shall be responsible for the general management of traffic on the Project. Developer shall manage traffic so as to preserve and protect safety of traffic on the Project and Related Transportation Facilities and, to the maximum extent practicable, to avoid disruption, interruption or other adverse effects on traffic flow, throughput or level of service on the Project and Related Transportation Facilities. Developer shall conduct traffic management in accordance with all applicable Technical Provisions, Technical Documents, Laws and Governmental Approvals, and in accordance with the Traffic Management Plan. 9.2.2 Developer shall prepare and submit to TxDOT and the Independent Engineer for TxDOT approval a Traffic Management Plan for managing traffic on the Project and Related Transportation Facilities after the commencement of traffic operations on any portion of the Project, addressing (a) orderly and safe movement and diversion of traffic on Related Transportation Facilities during Project construction, (b) orderly and safe movement of traffic on the Project and (c) orderly and safe diversion of traffic on the Project and Related Transportation Facilities necessary in connection with field maintenance and repair work or Renewal Work or in response to Incidents, Emergencies and lane closures. Developer shall prepare the Traffic Management Plan according to the schedule set forth in the Technical Provisions. The Traffic Management Plan shall comply with the Technical Provisions and Technical Documents concerning traffic management and traffic operations. Developer shall carry out all traffic management during the Term in accordance with the approved Traffic Management Plan. 9.2.3 Developer shall implement the Traffic Management Plan to promote safe and efficient operation of the Project and Related Transportation Facilities at all times during the course of any construction or operation of the Project and during the Utility Adjustment Work. 9.2.4 TxDOT shall have at all times, without obligation or liability to Developer, the right 9.2.4.1 Issue Directive Letters to Developer regarding traffic management 9.2.4.2 Provide on the Project, via message signs or other means consistent with Good Industry Practice, non-Discriminatory traveler and driver information, and other public information (e.g. amber alerts), provided that the means to disseminate such information does not materially interfere with the functioning of the ETCS.

  • Construction Management Landlord or its Affiliate or agent shall supervise the Work, make disbursements required to be made to the contractor, and act as a liaison between the contractor and Tenant and coordinate the relationship between the Work, the Building and the Building’s Systems. In consideration for Landlord’s construction supervision services, Tenant shall pay to Landlord a construction supervision fee equal to three percent (3%) of Tenant’s Costs specified in Section 7.

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