Packet Delivery Service Level Sample Clauses

Packet Delivery Service Level. The Packet Delivery Service Level for (3)CrossRoads® Service is 99.95% for On-Net traffic between Gateways. Packet Delivery is the average number of Internet Protocol (“IP”) packets of information that transit the Level 3 network and are delivered by Lxxxx 0 to the intended On Net destination in a calendar month. Packet Delivery measurements may be obtained from the Level 3 web site at wxx.xxxxx0.xxx. In the event level 3 does not meet the Packet Delivery Service Level for reasons other than an Excused Outage or as a result of any Off-Net Local Loop (whether provisioned by Customer or Level 3), Customer will be entitled to receive a service credit off of the greater of (i) the port MRC (except for any (3)CrossRoads® Service billed on an Aggregate CDR basis) for the affected (3)CrossRoads® Service port (if applicable), and (ii) the actual usage charges, if any, (calculated on a Megabit basis at the contracted-for price per Megabit) associated with the affected (3)CrossRoads® Service port (if applicable) for the particular month. Service credits, in each case, are as set forth in the following table: 99.5 – 99.949% 10% 99 – 99.49% 20% 98 – 98.99% 30% 97 – 97.99% 40% 96 – 96.99% 50% 95.99% or less 100% 8. Chronic Outage. Customer may elect to terminate an affected (3)CrossRoads® Service prior to the end of the Service Term without termination liability if for reasons other than an Excused Outage: (1) For Protected (3)CrossRoads® Service, such Protected (3)CrossRoads® Service is unavailable (as defined in Section 7(B) above) for four (4) or more separate occasions of more than two (2) hours each OR for more than twenty four (24) hours in the aggregate in any calendar month; or (2) For Standard (3)CrossRoads® Service, such Standard (3)CrossRoads® Service is unavailable (as defined in Section 7(B) above) for three (3) or more separate occasions of more than twelve (12) hours each OR for more than forty two (42) hours in the aggregate in any calendar month.
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Packet Delivery Service Level. The Packet Delivery Service Level for (3)CrossRoads® Service is 99.95% for On-Net traffic between Gateways. Packet Delivery is the average number of Internet Protocol ("IP") packets of information that transit the Level 3 network and are delivered by Xxxxx 0 to the intended On-Net destination in a calendar month. Packet Delivery measurements may be obtained from the Level 3 web site at xxx.xxxxx0.xxx. In the event Level 3 does not meet the Packet Delivery Service Level for reasons other than an Excused Outage or as a result of any Off-Net Local Loop (whether provisioned by Customer or Level 3), Customer will be entitled to receive a service credit off of the greater of (i) the port MRC (except for any (3)CrossRoads® Service billed on an Aggregate CDR basis) for the affected (3)CrossRoads® Service port (if applicable), and (ii) the actual usage charges, if any, (calculated on a Megabit basis at the contracted-for price per Megabit) associated with the affected (3)CrossRoads® Service port (if applicable) for the particular month. Service credits, in each case, are as set forth in the following table: 99.5 - 99.949% 10% 99 - 99.49% 20% 98 - 98.99% 30% 97 - 97.99% 40% 96 - 96.99% 50% 95.99% or less 100%
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Packet Delivery Service Level. The Packet Delivery Service Level for (3)FlexSM Service is 100% for (3)FlexSM Service - Premium, 100% for (3)FlexSM Service - Optimized for usage up to the applicable Virtual Circuit Committed Rate and 99.95% for all usage in excess of the applicable Virtual Circuit Committed Rate, and 99.95% for (3)FlexSM Service - Enhanced. Packet Delivery is the percentage of a Customer's data packets that transit the Level 3 network and are delivered by Xxxxx 0 to the intended destination in a calendar month. The Packet Delivery Service Level is measured independently between two (2) Level 3 Gateways and reported separately for each virtual circuit. Packet Delivery measurements may be obtained from the Level 3 web site at xxx.Xxxxx0.xxx. In the event Level 3 does not meet the Packet Delivery Service Level for reasons other than an Excused Outage or as a result of any third party local access circuit (whether provisioned by Customer or Level 3), Customer will be entitled to receive a service credit off of any monthly usage charges solely attributable to the affected virtual circuit as set forth in the following tables: For (3)FlexSM Service - Premium and (3)FlexSM Service - Optimized (up to the Virtual Circuit Committed Rate): 99.95 - 99.99% 10% 99.5 - 99.94% 20% 99 - 99.49% 30% 98 - 98.99% 40% 97 - 97.99% 50%
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Packet Delivery Service Level. The Packet Delivery SLA for Team Netsol’s services is 99% for On-Net traffic between Gateways. Packet Delivery is the average number of Internet Protocol (IP) packets of information that traverse the Licensor’s network and are delivered by the Licensor to the intended On-Net destination in a calendar month. Packet Delivery measurements may be obtained from the Licensor. In the event the Licensor does not meet the Packet Delivery Service Level for reasons other than an Excused Outage or as a result of any third party local access circuit (whether provisioned by Licensee or the Licensor), Licensee will be entitled to receive an additional service credit for the affected Service based on the cumulative unavailability of the affected Service in a given day as set forth in the following calculation: (Annual Price x Outage Mins) x 99% / (365 x 24 x 60) In no event shall the total amount of Packet Delivery Service Level credits issued to Licensee per month exceed £250 for the affected Service.
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Packet Delivery Service Level. The Packet Delivery Service Level for (3)PacketSM Service is 100% for (3)PacketSM Service - Premium, 100% for (3)PacketSM Service - Optimized for usage up to the applicable Virtual Circuit Committed Rate and 99.95% for all usage in excess of the applicable Virtual Circuit Committed Rate, and 99.95% for (3)PacketSM Service - Enhanced. Packet Delivery is the percentage of data packets that transit the Level 3 network and are delivered by Xxxxx 0 to the intended destination in a calendar month. The Packet Delivery Service Level is measured independently between two (2) Level 3 Gateways and reported separately for each virtual circuit. Packet Delivery measurements may be obtained from the Level 3 web site at xxx.Xxxxx0.xxx. In the event Level 3 does not meet the Packet Delivery Service Level for reasons other than an Excused Outage or as a result of any third party local access circuit (whether provisioned by Customer or Level 3), Customer will be entitled to receive a service credit off of the monthly recurring virtual circuit charge for the affected virtual circuit and any monthly usage charges solely attributable to the affected virtual circuit as set forth in the following tables: *** Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. For (3)PacketSM Service - Premium and (3)PacketSM Service - Optimized (up to the Virtual Circuit Committed Rate): 99.95 - 99.99% *** 99.5 - 99.94% *** 99 - 99.49% *** 98 - 98.99% *** 97 - 97.99% *** 96.99% or less *** For (3)PacketSM Service - Optimized (for usage in excess of the Virtual Circuit Committed Rate) and (3)PacketSM Service - Enhanced: 99.5 - 99.94% *** 99 - 99.49% *** 98 - 98.99% *** 97 - 97.99% *** 96 - 96.99% *** 95.99% or less ***
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Packet Delivery Service Level. The Packet Delivery Service Level for (3)CrossRoadsSM Service is 99% for On-Net traffic between Gateways. Packet Delivery is the average number of Internet Protocol (IP) packets of information that transit the Level 3 network and are delivered by Xxxxx 0 to the intended On-Net destination in a calendar month. Packet Delivery measurements may be obtained from the Level 3 web site at xxx.Xxxxx0.xxx. In the event Level 3 does not meet the Packet Delivery Service Level for reasons other than an Excused Outage or as a result of any third party local access circuit (whether provisioned by Customer or Level 3), Customer will be entitled to receive a service credit off of the MRC for the affected (3)CrossRoadsSM Service as set forth in the following table: 98.5 - 98.99% *** 98 - 98.49% *** 97 - 97.99% *** 96 - 96.99% *** 95 - 95.99% *** 94.99% or less *** *** Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions.
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Packet Delivery Service Level. The Packet Delivery Service Level for (3)CrossRoads® Service is [*] for On-Net traffic between Gateways. Packet Delivery is the average number of Internet Protocol (“IP”) packets of information that transit the Level 3 network and are delivered by Xxxxx 0 to the intended On-Net destination in a calendar month. Packet Delivery measurements may be obtained from the Level 3 web site at xxx.xxxxx0.xxx. In the event Level 3 does not meet the Packet Delivery Service Level for reasons other than an Excused Outage or as a result of any Off-Net Local Loop (whether provisioned by Customer or Level 3), Customer will be entitled to receive a service [*] [*] Confidential treatment has been requested for the bracketed portions. The confidential redacted portions has been omitted and filed separately with the Securities and Exchange Commission.
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Related to Packet Delivery Service Level

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