PERFORMANCE STANDARDS / INDICATORS. The parties commit themselves to a process of continuous improvement and see performance indicators and performance standards as a means of measuring what has been achieved and the need for any further improvements. Agreed performance indicators play a vital role in cost effective service delivery as they identify areas where there is potential for further improvement.
PERFORMANCE STANDARDS / INDICATORS. The parties commit themselves to a process of continuous improvement and will adopt and adhere to the principles and practices of Quality Assurance. The primary role of performance indicators is to assist in the attainment of corporate goals in the interest of the customers, employees and Council in improving the quality of service. It is recognised that performance indicators are not an end in themselves, but are a means of identifying trends and gains in productivity and efficiency, and they enable the identification of areas where there is potential for further improvement. Performance indicators can only be developed with reference to clearly articulated corporate, departmental and work group objectives. Objectives have been developed through a consultative process and will be subject to periodic review. The parties agree that any necessary performance indicators will be established from time to time to enable any changes in performance, following initiatives under this Agreement, to be jointly monitored and reviewed. The parties recognise that various external factors such as the weather, legislative reviews and geographical features will impact on the Council’s performance and therefore the parties reserve the right to refer to other additional indicators when adopting future bargaining positions.
PERFORMANCE STANDARDS / INDICATORS. Assign a rating to each PERFORMANCE INDICATOR by placing a “✓” under the appropriate rating for each INDICATOR. Assign a rating to each PERFORMANCE STANDARD by placing a “✓” under the appropriate rating for each STANDARD consistent with the aggregate of the ratings assigned to all PERFORMANCE INDICATORS under that STANDARD. If a particular INDICATOR/STANDARD does not apply, place a “✓” under thecolumn “N/A” for that STANDARD/INDICATOR. Use the COMMENTS section to provide feedback which supports the ratings on each STANDARD/INDICATOR. EXCEEDS EXPECTATIONS MEETS EXPECTATIONS NEEDS IMPROVEMENT UNSATISFACTORY N/A PERFORMANCE STANDARD PERFORMANCE INDICATOR I. COMMITMENT TO ASSIGNMENT A. Accepts and willingly carries out assignments.
PERFORMANCE STANDARDS / INDICATORS. 7.2.1 The parties commit themselves to a process of continuous improvement and see performance indicators and performance standards as a means of measuring what has been achieved and the need for any further improvements. The primary role of performance indicators is to assist in the attainment of corporate goals in the interest of the customers, staff and Council in improving the quality of service.
