Productivity and Efficiency. 13.1 The skills, energy and cooperation of employees and their contribution to productivity, increased quality and efficiency are recognised by this Agreement.
13.2 It is also recognised that this Agreement was negotiated in the context of productivity improvements arising from the Northern Territory Public Sector Teacher and Educator 2017--2021 Enterprise Agreement.
13.3 This Agreement takes into account actual agency and industry changes and productivity improvements and further improvements expected during the term of this Agreement.
13.4 Without in any way limiting the scope of matters which will be taken into account in this process, the following are agreed as key factors in the performance of the agency:
a) achieving organisational strategic goals and objectives;
b) cooperation with and active participation in change processes;
c) increased skill levels arising from training and professional learning;
d) ongoing improvements to the quality and quantity of services;
e) more flexible working arrangements;
f) a commitment to redeployment and retraining in lieu of involuntary redundancies;
g) improved access to training in the use of new technologies;
h) improved communications, work practices and effective use of professional standards; and
i) updated program evaluation criteria.
Productivity and Efficiency. 9.1 The parties to this Agreement recognise the skills, energy and cooperation of employees in increasing productivity and efficiency across the NTPS and that these improvements are integral to enhanced client service delivery and the career satisfaction and development of employees. Increasing productivity and efficiency is an ongoing and evolutionary process which takes place within the context of changing government priorities in policy and service delivery, new client demands, the introduction of new technology, more efficient and effective management and work practices, and ongoing skills development of the workforce.
9.2 As with former NTPS agreements, the past, present and future contribution of employees in increasing productivity and efficiency is recognised through improved terms and conditions of employment which arise from the introduction of this Agreement.
9.3 The parties acknowledge that this Agreement recognises productivity and efficiency improvements occurring during the life of this Agreement.
9.4 Without limiting the scope of this clause, productivity and efficiency will be enhanced with employee commitment to implement the policies and initiatives of the government of the day.
Productivity and Efficiency. 10.1 The parties to this Agreement recognise the skills, energy and cooperation of employees in increasing productivity and efficiency across the NTPS and that these improvements are integral to enhanced client service delivery and the career satisfaction and development of employees. Increasing productivity and efficiency is an ongoing and evolutionary process which takes place within the context of changing government priorities in policy and service delivery, new client demands, the introduction of new technology, more efficient and effective management and work practices, and ongoing skills development of the workforce.
10.2 The past, present and future contribution of employees in increasing productivity is recognised through improved terms and conditions of employment which arise from the introduction of this Agreement.
10.3 The parties acknowledge that this Agreement recognises productivity improvements occurring during the life of this Agreement.
Productivity and Efficiency. The parties to this Agreement recognise the skills, energy and cooperation of employees in increasing productivity across the NTPS and that these improvements are integral to enhanced client service delivery and the career satisfaction and development of employees. Increasing productivity is an ongoing and evolutionary process which takes place within the context of changing government priorities in policy and service delivery, new client demands, the introduction of new technology, more efficient and effective management and work practices, and ongoing skills development of the workforce. As with former NTPS nursing and midwifery agreements, the past, present and future contribution of employees in increasing productivity is recognised through improved terms and conditions of employment which arise from the introduction of this Agreement. The parties acknowledge that this Agreement recognises productivity improvements occurring during the life of this Agreement. This Agreement recognises current and future developments in nursing and midwifery practice. In particular the Agreement recognises the following developments:
(a) implementation of the new career pathway for NTPS nurses and midwives;
(b) the evolving clinical responsibility and scope of practice of nurses and midwives;
(c) the need to manage responsiveness to meet service demands whilst supporting safe workload management;
(d) emerging best practice principles supporting safe, quality patient care; and
(e) facilitating the requirements to the Australian Health Practitioner Regulation Agency. Without limiting the scope of this clause, productivity and efficiency will be enhanced with employee commitment to implement the policies and initiatives of the government of the day.
Productivity and Efficiency. 10.1 The Parties to this Agreement recognise the skills, energy and cooperation of Employees in increasing productivity and efficiency across the NTPS and that these improvements are integral to enhanced client service delivery and the career satisfaction and development of Employees. Increasing productivity and efficiency is an ongoing and evolutionary process which takes place within the context of changing Government priorities in policy and service delivery, new client demands, the introduction of new technology, more efficient and effective management and work practices, and ongoing skills development of the workforce.
10.2 The past, present and future contribution of Employees in increasing productivity is recognised through improved terms and conditions of employment which arise from the introduction of this Agreement.
10.3 The Parties acknowledge that this Agreement recognises productivity improvements occurring during the life of this Agreement.
Productivity and Efficiency. 13.1 The parties to this Agreement recognise the skills, energy and cooperation of employees in increasing productivity across the NTPS and that these improvements are integral to enhanced client service delivery and the career satisfaction and development of employees. Increasing productivity is an ongoing and evolutionary process which takes place within the context of changing Government priorities in policy and service delivery, new client demands, the introduction of new technology, more efficient and effective management and work practices, and ongoing skills development of the workforce.
13.2 As with former NTPS Nursing and Midwifery agreements, the past, present and future contribution of employees in increasing productivity is recognised through improved terms and conditions of employment which arise from the introduction of this Agreement.
13.3 The parties acknowledge that this Agreement recognises productivity improvements occurring during the life of this Agreement.
13.4 This Agreement recognises current and future developments in nursing practice and changes in work value. In particular the Agreement recognises the following developments:
(a) increased clinical responsibility and scope of practice of nurses and midwives;
(b) increased deployment of technology in nursing and midwifery practice;
(c) increased scope of practice and skills development across the workforce;
(d) increased responsiveness to meet service demands;
(e) improvements to service quality through planned and systemic interventions;
(f) increased roles in multi-disciplinary teams in providing comprehensive health services to the community; and
(g) facilitating the requirements to the National Accreditation and Registration system.
13.5 Without limiting the scope of this clause, productivity and efficiency will be enhanced with employee commitment to implement the policies and initiatives of the Government of the day.
Productivity and Efficiency. The parties are committed through consultation to implement workplace practices so as to provide for more flexible working arrangements, which improve efficiency and productivity, enhance skills and job satisfaction and assist positively in ensuring that the division becomes more efficient and profitable. Electronic Funds Transfer of wages shall continue, as is current practice, with pay slips individually mailed out. Rostered Days Off Thirteen (13) R.D.O.’s per year are accrued; however they are to be taken at dates negotiated between an individual and the company. For example, instead of all employees being off on one day, we may go half and half. Either party relating to a change in R.D.O. dates would give Four (4) days notice. or Get paid for 40 hour that you work each week instead of 38 hours, working the 40 hours and accruing the 2 hours for your RDO. If you decide to get paid the 40 hours you will receive overtime at the double time instead of time and half for the first two hours and then double time. Inclement Weather Provisions Call out ( Service Work) All call out after hours will be paid at a minimum of four hours pay at double time rates.
Productivity and Efficiency. There is no change to this clause.
Productivity and Efficiency. Finance and Activity Indicator Measure Target
Productivity and Efficiency. (1) There is an expectation by CES that technician’s performance objectives are met and a high commitment applied to achieve the documented benchmarks. These measures, from time to time, will change as a result of process improvements, technology adoption and budgetary influences at CES’ discretion. Below are some of the key measures we are currently committed to: Labour efficiency % (Benchmark 76%) as determined by National Field Force Efficiency reports; Administration % (Benchmark <1.5%) Parts collection % (Benchmark <1%) Revisits (1st time fix) (Benchmark >95%) Stock control (correct booking out of stock)
(2) Should a technician have difficulty in meeting his or her objectives, the technician’s Manager may discuss this with the technician and commence the performance management process as set out in the relevant company Policy. If a technician’s performance continues to remain below the expected level, CES may take disciplinary action as set out in the relevant company Policy.
(3) Both CES and the technicians agree that this Agreement commits every technician of CES to exercise the necessary flexibility, productivity and broadness of approach as contained in this Agreement so that the company can remain competitive in the market place.
(4) CES is working towards a competency based pay structure, where technicians will be rewarded for competencies learnt and demonstrated. These may include technical, people, customer service and safety awareness skills.
(5) CES is evaluating and may introduce a commission scheme for technicians who proactively sell upgrades, monitoring and maintenance agreements. CES reserves the right to add to or withdraw this scheme.
(6) CES will conduct annual performance feedback reviews with each technician.
