Priority Classifications Sample Clauses

Priority Classifications. Upon receipt of Customer’s report of a System Event, Technical Support will classify the System Event as one of the following three priority levels: “Priority 1” 30% or more of the functionality of the System is adversely affected by the System Event. “Priority 2” 5% - 29% of the functionality of the System is adversely affected by the System Event.
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Priority Classifications. Upon receipt of your report of a System Event, Technical Support will classify the System Event as one of the following three priority levels: Priority 1 30% or more of the functionality of the System is adversely affected by the System Event. Priority 2 5% - 29%% of the functionality of the System is adversely affected by the System Event. Priority 3 5% or less of the functionality of the System is adversely affected by the System Event. Single and multiple phones related issues. During normal business hours, Monday through Friday but excluding holidays, we will provide an onsite repair technician to assist you within four (4) hours of a reported issue for problems which must be corrected by an onsite repair technician All onsite repair technicians will submit to a background check and receive all required training for access to the Fort Bend County Sheriff’s Office including (PREA, Security Protocols, tool control, etc). Please see the attached background form.
Priority Classifications. Problems shall be managed according to the severity of the problem. The following table provides a description for the different priority level categories: County of Orange, Xxxx Xxxxx Airport MA-280-20011231 Common-Use Passenger Processing System, “XXXXX” Maintenance and Repair Priority Description Examples Priority 1: Critical The entire system is completely unavailable, or performance problems are preventing use of the system. No workstations or kiosks are available to process passengers. Major server / service outage.

Related to Priority Classifications

  • New Classifications If a new classification is created within the bargaining unit, the Employer agrees to meet with the Union and negotiate a rate of pay for this new classification. If the parties cannot reach agreement, at the request of either party, the matter shall be submitted to the arbitration procedure in Article 26 of this Agreement.

  • New Job Classifications 11.1 Whenever the Company determines it appropriate to create a new job classification in the bargaining unit, it shall proceed as follows.

  • JOB CLASSIFICATIONS For the purpose of this Agreement the following classifications will be applicable:

  • New Classification Should a new position or new classification be created within the Bargaining Unit during the term of this Agreement, the Employer and the Union will decide the rate of pay. Nothing herein prevents the Employer from filling such positions and having Nurses working in such positions during such negotiations. The salary when determined will be retroactive to the date on which the successful candidate commenced work in that classification.

  • Position Classification 1. The requirements of each position will be documented by a Position Description developed by reference to the Position Description Questionnaire (PDQ), and classified into a salary grade consistent with the Position Description and classifications for corresponding job duties found throughout the USNH System and according to USNH policy and processed by the KSC Office of Human Resources.

  • Job Classification When a new classification (which is covered by the terms of this Collective Agreement) is established by the Employer, the Employer shall determine the rate of pay for such new classification and notify the local Union of the same. If the local Union challenges the rate, it shall have the right to request a meeting with the Employer to endeavour to negotiate a mutually satisfactory rate. Such request will be made within ten (10) days after the receipt of notice from the Employer of such new occupational classification and rate. Any change mutually agreed to resulting from such meeting shall be retroactive to the date that the notice of the new rate was given by the Employer. If the parties are unable to agree, the dispute concerning the new rate may be submitted to arbitration as provided in the Agreement within fifteen (15) days of such meeting. The decision of the Board of Arbitration (or arbitrator as the case may be) shall be based on the relationship established by comparison with the rates for other classifications in the bargaining unit having regard to the requirements of such classification. When the Employer makes a substantial change in the job content of an existing classification which in reality causes such classification to become a new classification, the Employer agrees to meet with the Union if requested to permit the Union to make representation with respect to the appropriate rate of pay. If the matter is not resolved following the meeting with the Union the matter may be referred to Arbitration as provided in the Agreement within fifteen (15) days of such meeting. The decision of the Board of Arbitration (or arbitrator as the case may be) shall be based on the relationship established by comparison with the rates for other classifications in the bargaining unit having regard to the requirements of such classifications. The parties further agree that any change mutually agreed to or awarded as a result of arbitration shall be retroactive only to the date that the Union raised the issue with the Employer. Notwithstanding the foregoing, if as a result of compensable illness or injury covered by WSIB an employee is unable to carry out the regular functions of her position, the Employer may, subject to its operational requirements, establish a special classification and salary in an endeavour to provide the employee with an opportunity of continued employment. This provision shall not be construed as a guarantee that such special classification(s) will be made available or continued nor relied upon as a precedence as part of any dispute.

  • EMPLOYEE CLASSIFICATIONS REGULAR FULL-

  • SPECIALIZED JOB CLASSES Where there is a particular specialized job class in which the pay rate is below the local market value assessment of that job class, the parties may use existing means under the collective agreement to adjust compensation for that job class.

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