PROCESSING OF CUSTOMER INFORMATION. 8.1 Processing of customer, traffic and location data Provided that the requirements set out by law are met, the telecom- munications operator may process customer register information for various reasons, such as customer relationship management, service development and marketing, as described in the description of file valid for the customer register at any given time. The information may be disclosed to other parties if the requirements set out by law are met. The file descriptions and data protection principles can be found on the telecommunications operator’s website. The customer has the right to prohibit the telecommunications operator from using or disclosing any of their details for direct advertising, distance selling or other direct marketing purposes, or to an address directory service, or for marketing surveys and opinion polls. Electronic direct marketing usually requires the customer’s prior consent. The telecommunications operator may process traffic and location data, for example, for the implementation and usage of services, for billing and technical development, and for marketing purposes in compliance with the valid legislation. The data processed includes, for example, the type of the mobile phone and other details pertaining to the terminal device, the location data and traffic data associated with communications and service use, such as subscription numbers, and the times and durations of the connections. The traffic and location data may be processed for as long as the above operations necessitate. The telecommunications operator has the right to record customer service calls and other communications, such as sales calls. The telecommunications operator uses the records, for example, for the verification of transactions, investigation of complaints, and in quality control and training. More detailed information on such recording and on the right of access to the recordings is available from the telecommunications operator’s website or customer service.
PROCESSING OF CUSTOMER INFORMATION. 9.1 Processing of Customer information and identification data The Telecommunications Operator is allowed to process Customer register information for the purposes of Customer relationship management, service development, and marketing in a way described in the register declaration in effect at any given time. The information can be delivered and to a third party under the statutory requirements. The register declarations and principles applicable to protection of privacy are available on the website of the Telecommunications Operator. The Customer has the right to deny the Telecommunications Operator disclosure of the Customer’s Customer information for the purposes of direct advertising, distance selling, or other direct marketing, address enquiries service, or marketing or opinion surveys. Electronic direct marketing operations usually require the Customer’s prior consent in writing. The Telecommunications Operator is allowed to process identification and location data for the purposes of service production and use, invoicing, technical development work, and direct marketing in compliance with the laws and regulations in force at any given time. The information to be processed includes, for example, the device type of the mobile phone, other information related to the terminal device, location data of the subscriber connection, and other identification data related to communication and service use, such as subscriber numbers, and the times and durations of established connections. Identification and location data shall be processed only for the duration of the operations required for the purposes listed above. The Telecommunications Operator has the right to record Customer calls and other similar Customer communication, such as marketing calls. The Telecommunications Operator may use the recordings to verify business transactions, sort out complaints, monitor quality, and for training purposes, for example.
PROCESSING OF CUSTOMER INFORMATION. 8.1 Processing of customer, traffic and location data Provided that the requirements set out by law are met, the telecommunica- tions operator may process customer register information for various reasons, such as customer relationship management, service development and mar- keting, as described in the description of file valid for the customer register at any given time. The information may be disclosed to other parties if the requirements set out by law are met. The file descriptions and data protection principles can be found on the telecommunications operator’s website. The customer has the right to prohibit the telecommunications operator from using or disclosing any of their details for direct advertising, distance selling or other direct marketing purposes, or to an address directory ser- vice, or for marketing surveys and opinion polls. Electronic direct marketing usually requires the customer’s prior consent. The telecommunications operator may process traffic and location data, for example, for the implementation and usage of services, for billing and technical development, and for marketing purposes in compliance with the valid legislation. The data processed includes, for example, the type of the mobile phone and other details pertaining to the terminal device, the location data and traffic data associated with communications and service use, such as subscription numbers, and the times and durations of the connections. The traffic and location data may be processed for as long as the above operations necessitate. The telecommunications operator has the right to record customer service calls and other communications, such as sales calls. The telecommunications opera- tor uses the records, for example, for the verification of transactions, investiga- tion of complaints, and in quality control and training. More detailed information on such recording and on the right of access to the recordings is available from the telecommunications operator’s website or customer service.
PROCESSING OF CUSTOMER INFORMATION. 8.1 Processing of personal, traffic and location data Provided that the requirements set out by law are met, the telecom- munications operator may process personal data for various reasons, such as customer relationship management, service development and marketing. The information may be disclosed to other parties if the requirements set out by law are met. The customer has the right to object to the processing of their personal data for direct marketing purposes, for an address directory service, or for marketing surveys and opinion polls and for other purposes of processing in accordance with the telecommunications operator’s le- gitimate interests. Electronic direct marketing usually requires the cus- tomer’s prior consent. Provided that the requirements set out by law are met, the telecommu- nications operator may process traffic data, for example, for the trans- mission of communications, for the implementation of agreed upon services, for billing and technical development of the communications service, for statistical analyses and to market the telecommunications operator’s own services based on consent.. The traffic data processed includes, for example, the data associated with the use of the commu- nications service, such as subscription numbers, and the times and durations of the connections. Location data can be processed to provide and utilize the service with the consent of the person the data to whom the data relates. The telecommunications operator has the right to record custom- er service calls and other communications, such as sales calls. The telecommunications operator uses the records, for example, for the verification of transactions, investigation of complaints, and in quality control and training. For detailed information about the processing of personal, traffic and location data, the duration of processing and the right of access to the data and about the principles concerning processing, please see the telecommunications operator’s privacy statement or other similar document, which is usually available on the telecommunications op- erator’s website.
