Products Maintenance. During the Term of this Agreement and any Renewal Terms, Provider shall be solely responsible for maintenance of the Products and accessibility to the Board.
Products Maintenance. 1.The Client shall not carry out maintenance of the Products itself or have a third party carry out maintenance.
Products Maintenance. During the Support Period: (a) Error Correction. Buyer may report to Seller any failure of the Licensed Programs to operate in accordance with the Software Documentation and/or as applicable, Purchase Order requirements, Specifications and Product Assurance Plan. Buyer may report failures either in writing or by telephone or other remote communication. Upon receipt of a report of a failure from Buyer, where Xxxxxx agrees that there is a Software Error which it is able to reproduce then, at no additional cost to Buyer, Seller must provide Buyer with a correction of the Software Error that caused the failure. Any such software correction must cause the Licensed Programs to meet the Software Documentation and/or as applicable, Purchase Order requirements, Specifications and Product Assurance Plan. Seller must provide permanent corrections for all Software Errors, and Seller warrants that the Licensed Software will meet the functional and performance criteria set out in Purchase Order requirements, Specifications and Product Assurance Plan. All Software Error corrections will become part of the Licensed Software and will be subject to the rights and obligations contained in SECTION XII hereof.
Products Maintenance. During the Term of this Agreement and any Renewal Terms, Vendor shall be solely responsible for maintenance of the Products and accessibility to the Board.
