PURPOSE OF PRODUCT. The purpose of the schedule is to set out any specific obligations related to improving the value for money of the Services over the contract term as well as the general service improvement provisions set out in clause 14 of the Agreement. • details of the specific Service streams that will be subject to continuous improvement activities; • activities to be undertaken as part of the continuous improvement process (e.g. how improvements are to be identified); • detailed processes and procedures for proposing and agreeing changes resulting from the continuous improvement regime; and • specific provisions relating to costs and (where appropriate) benefit-sharing.
PURPOSE OF PRODUCT. This schedule will set out the Outline Implementation Plan produced by the Contractor to satisfy whatever critical milestone dates are provided by the Authority and sets out the procedure for the development by the Contractor of more detailed versions of the Implementation Plan (or parts of the Implementation Plan). The purpose of the Outline Implementation Plan is to specify the Milestones for implementation of the Services. • Schedule 7 (Charges and Invoicing) sets out the remedies (Delay Payments, withholding of any payments triggered by Milestone Achievement, payment clawback) that may be available to the Authority for a failure by the Contractor to achieve a Milestone by its associated Milestone Date.
PURPOSE OF PRODUCT. The purpose of the schedule is to specify the Services (including any Deliverables) that the Authority is seeking to procure and that are to be provided under the Agreement by the Contractor. The services requirements should be specified with sufficient detail and certainty to ensure that they are clear, quantifiable and achievable.
PURPOSE OF PRODUCT. To specify the Service Levels, the mechanism by which Service Failures will be managed and the performance monitoring and reporting regime.
PURPOSE OF PRODUCT. The schedule sets out the standard terms and conditions of the Guarantee to be entered into by an institution guaranteeing the obligations of the Contractor under the Agreement (typically this will be the Contractor's parent company or the ultimate holding company of the Contractor's group). • A guarantee will not be required in all projects and is unlikely to be required unless the project is complex and/or high value or there are particular concerns regarding the creditworthiness of the Contractor.
PURPOSE OF PRODUCT. The schedule sets out when Charges from the Authority to the Contractor fall due and the detail of how those Charges due are to be calculated. • The charging mechanism is closely linked to Milestones, the Implementation Plan and to the Service Levels. The schedule sets out the financial consequences of delays and poor performance against the Service Levels. • The charging mechanism will be fully and accurately represented in the Financial Model (schedule 7.5) which calculates the relationship between cost inputs and charges.
PURPOSE OF PRODUCT. The purpose of the schedule is to identify those individuals employed or engaged by the Contractor who are vital to the successful provision of the Services.
PURPOSE OF PRODUCT. The purpose of the schedule is to set out the procedure that must be followed for proposing and agreeing amendments (i.e. variations, additions or deductions) to the Agreement. The Authority's requirement for the Services may change during the Term due to changes in its activities and changes in the underlying technology. It is, therefore, essential for the Agreement to contain a detailed change control procedure allowing the Services to be varied, extended or terminated during the lifetime of the Agreement. • The Change Control Procedure should ensure that any decision affecting the Services and the Agreement is taken at the appropriate managerial level and by individuals with appropriate expertise. The Change Control Procedure should also provide a process for dealing with the cost impact of any specific change. • The schedule deals with the following types of change: ➢ Operational Change; ➢ Contract Change; and ➢ Fast-track Change.
PURPOSE OF PRODUCT. The schedule sets out a list, reviewed by the Authority without formal objection to its content, of Sub-contractors to the Contractor and the scope of the sub-contracting in respect of each of the Sub-contractors. The list may only be amended in accordance with the Change Control Procedure.
PURPOSE OF PRODUCT. The purpose of the schedule is to set out the parties obligations relating to any employees whose employment transfers (as a result of the signature or operation of the Agreement or as a result of termination of the Agreement) pursuant to the Employment Regulations ("Transferring Employees") and to support the Authority's need to comply with the Cabinet Office Statement of Practice on Staff Transfers in the Public Sector.
