Examples of Service Failures in a sentence
Where a failure of Supplier Equipment or any component part of Supplier Equipment causes X or more Service Failures in any Y Month period, the Supplier shall notify the Customer in writing and shall, at the Customer’s request (acting reasonably), replace such Supplier Equipment or component part thereof at its own cost with a new item of Supplier Equipment or component part thereof (of the same specification or having the same capability as the Supplier Equipment being replaced).
Based upon the results of Phase 1 and/or Phase 2 evaluation above, the Government may issue an RPP.
For the purposes of this Clause 32.8, ‘X’ shall be the number of Service Failures, and ‘Y’ shall be the period in months, as respectively specified for ‘X’ and ‘Y’ in the Call Off Order Form.
Where the same event or series of connected events gives rise to one or more Service Failures, any Service Credit paid will be taken into account in calculating any other Service Credit which may have otherwise been payable.
That clause allows the Customer to request the replacement of any Supplier Equipment if it causes ‘X’ number of Service Failures within ‘Y’ months.