Sales Center. GeoCities Affiliates Program Sales Center will be a general resource for link generation, merchant selection, and reporting, as well as marketing and promotion, site building, and merchandising information.
1. Unified Log In Be Free will allow affiliates to have a singular login between the GeoCities site and the GeoCities Affiliates Program Sales Center. This is also true among the various functions of account management, link generation, and reporting within the Sales Center. Unified log in will be accomplished by permitting Be Free to access and decrypt authentication information in the GeoCities visitor cookie. This will be accomplished through the establishment of a xxxxxxxxx.xxx sub-domain using a Be Free owned IP address. Be Free integration with the GeoCities LDAP server and by mutual authentication passing between GeoCities and Be Free. In the interest of maintaining the security and privacy of affiliates' financial information, Be Free authenticates every request for pages containing reporting or account management information. Be Free proposes to continue this scheme if it proves practicable as GeoCities scales its Affiliates Program. In the event that performance of repeated authentication becomes an issue, Be Free will implement a scheme where by the affiliate will be initially authenticated and subsequently periodically authenticated between which times an encrypted authentication code will be stored in a session cookie. This will reduce the load on the LDAP server by reducing the number of authentication requests.
Sales Center. Notwithstanding anything to the contrary in CEMC 16.04.040, one sales/marketing/information center may be constructed on any existing tax parcel, as such tax parcels exist on the date hereof, without the need for platting of such parcel. Noted. 2
Sales Center a) Vendor shall establish and maintain a sales call center (“Sales Center”) with a trained full-time staff (“FTE”) to sell and support Comcast’s Business Class Signature Support (“BCSS”) sales offerings as further described in Sections 2.4 and 2.5 below (including but not limited to subscriptions offerings, one-time service offerings) (each, a “SKU” or “Sales Offering”)
Sales Center. Inbound/Outbound Telephone Calls The following describes the characteristics of all Sales Center Service Offerings included in this agreement. This includes Sales Centers for both inbound and outbound telephone calls. • Vendor will provide Sales Center facility with automated call distribution (“ACD”)/integrated voice response (“IVR”) as required to appropriately support and route inbound telephone traffic. • Vendor will staff Sales Center with personnel trained to handle types of customer interactions described in Section 2.5, including telephone and live chat interactions (“Sales Agents”). • Vendor will staff Sales Center with personnel trained on Comcast’s product and service offerings covered in Section 2.5. • Vendor will perform sales calls and sales chat interactions with Sales Agents located in United States. • **** • Data entry required to enter the sales transactions into Comcast and its 3rd party vendor systems will be performed by Vendor Sales Agents or FTE dedicated to billing (“Billing Specialist”) in real time either manually or via an Application Program Interface (“API”) that is mutually agreeable to both the Vendor and Comcast • Vendor will staff the Sales Center, taking inbound telephone calls and chat requests according to the following coverage schedule which will require a mutually agreed upon Change Management Form to modify: ◦ Agents will be available to answer sales calls **** local to the customer’s time zone. Coverage times may be adjusted subject to a mutually agreed upon written change order. #PageNum# COMCAST CONFIDENTIAL Territory Avail Date Northeast 7/9/2012 Central 9/24/2012 West 11/12/2012 ◦ Inbound leads generated outside of agreed coverage hours will be sent to Xxxxxxx.xxx. ◦ Comcast will ensure hours of operation are clearly identified on the Comcast Business Class Signature Services web-pages near the chat and telephone contact widgets.
Sales Center. Inbound and Proactive Chat Vendor will provide inbound chat services to Comcast from any online property approved by Comcast, including BCSS marketing landing pages, HTML emails, or BCSS online storefront. Vendor will provide Comcast with (1) hosted technology and, (2) live inbound Sales Agents. • Vendor will provide hosted chat functionality via a widget placed by Comcast on the Business Class Signature Support microsite and at Comcast’s discretion on the Business Class customer facing web pages or Business Class web portals. • Comcast will integrate the widget and widget placement into the appropriate Business Class web pages and will review with the Vendor prior to implementation.
Sales Center a. Xxxxxxx.xxx shall establish, train and maintain a sales capability to support XSS offerings (including but not limited to remote subscriptions, one-time remote services offerings, on-site services, and equipment protection plan (“EPP”) offerings) until June 29, 2012.
b. Staffing for such sales group shall be maintained in accordance to the service level agreements outlined in Exhibit D (“Service Level Terms”) until April 1, 2012; after this date Exhibit D service levels will no longer apply to the Xxxxxxx.xxx Sales Center and staffing of the sales group by Xxxxxxx.xxx will be reduced in mutually agreed steps until closure of Xxxxxxx.xxx’s Sales Center on June 29, 2012. In addition to selling proactively, Xxxxxxx.xxx’s sales group shall be equipped to take pre-qualified leads from Comcast sales channels as specified in the VPRD until closure of the Xxxxxxx.xxx Sales Center on June 29, 2012.
Sales Center. Developer shall have the right to construct and maintain a sales/marketing center (“Sales Center”) within the Whisper Valley Ranch Park in the location generally shown on the Park Improvements Master Plan. The area upon which the Sales Center is to be located shall not exceed two and one half (2 ½) acres of land and shall not be dedicated to the City until the time set forth in the following sentence. Upon the earlier to occur of: (i) 20 years following the Effective Date of the Original Agreement or (ii) full purpose annexation of the Whisper Valley Ranch Park by the City, use of the Sales Center will cease (unless otherwise agreed to by the City) and the land (and at the City’s option, the Sales Center) shall be dedicated to the City. If the City elects not to keep the Sales Center, Developer will remove the Sales Center prior to dedication if the Sales Center is designed in a way that makes removal and re-use of the Sales Center feasible, otherwise, the Sales Center and the land on which it is located will either become City property or, at City’s election, be dedicated to the Owner’s Association, who will undertake responsibility for future maintenance. Notwithstanding anything to the contrary contained herein, in no event shall the Developer use more than 27.21 acres of the surface of the Whisper Valley Ranch Park fora private use described in subsections (2), (3) and (5) above without the prior written consent of the City.
Sales Center a) Vendor shall establish and maintain a sales call center (“Sales Center”) with a trained full-time staff (“FTE”) to sell and support Comcast’s Business Class Signature Support (“BCSS”) sales offerings as further described in Sections 2.4 and 2.5 below (including but not limited to subscriptions offerings, one-time service offerings) (each, a “SKU” or “Sales Offering”)
b) In such manner and at such times as the parties may agree in a Change Management Form to this SOW (but in no event on less than **** days’ prior notice), such sales call center shall also sell other additional BCSS SKUs. Staffing for such sales call center shall be maintained in accordance to the service level agreements outlined in the Service Level Terms attached as Attachment A, incorporated herein.
c) In addition to selling to Comcast customers transferred from Comcast customer service, Vendor’s sales group shall be equipped to take inbound leads generated from Comcast marketing and other lead generation channels.
d) Vendor will make follow-up outbound-targeted calls to specific segments (ie. employee size, vertical industry) of the BCSS customer base. Vendor will follow outbound contact rules jointly agreed in writing by both parties.
Sales Center. Inbound/Outbound Telephone Calls Territory Avail Date
Sales Center. Inbound and Proactive Chat
