Service and Price Changes. Please note that four months after the conclusion of the agreement, we may charge a price increase of up to 5% of the total travel price, if verifiable and unforeseen increases in prices, in particular the transport costs, the charges for certain services such as port, airport or entry fees have occurred, or exchange rate changes have come into force for the trip in question.□ The price increase can only be requested until the 21st day before the agreed departure date. The tour operator must declare an admissible price change to a significant travel service to the traveller immediately after becoming aware of the reason for the price increase.□ In the case of price increases that turn out to be more than 5% of the total travel price after the conclusion of the agreement, the traveller may withdraw from the agreement free of charge or instead may request to participate in an another at least equivalent trip if the organiser is able to offer such a trip without additional charge for the traveller from his offer. The traveller must assert the aforementioned rights to the organiser immediately after the organiser’s declaration. Changes and deviations from individual travel services from the agreed content of the travel agreement which become necessary after the conclusion of the agreement, and which were not brought into effect by the tour operator contrary to good faith, are only permitted if the changes or deviations are not significant and do not affect the overall arrangement of the booked service. The organiser must notify the traveller of any admissible change to a significant travel service immediately after becoming aware of the reason for the change □ In the event of a significant change to an essential travel service, the traveller may withdraw from the agreement or, instead, may request to participate in another at least equivalent trip if the organiser is able to offer such a trip without additional charge for the traveller from his offer. The traveller must also assert the aforementioned rights to the organiser immediately after the organiser’s declaration.
Service and Price Changes. 7.1. The scope of contractual services is based on the service description in the offer or according to the information in the travel confirmation/invoice. The service provider strictly reserves the right to need to change the airline, aircraft, the travel class, flight number, flight plan, as well as the potential need to convert non-stop flights into flights with stopovers or transfers.
7.2. Elumbus will inform the customer about changes to flight times or flight cancellations exclusively by email to the address given at the time of booking, unless specific alternative arrangements have been made. We advise reconfirming all flights with the relevant airline 48 hours before the outward and return journey. If this reconfirmation is not undertaken and the failure to reconfirm is the cause for an eventual occurrence of damage, Elumbus is not liable to pay such damages.
7.3. The rights to price changes and unannounced tariff cuts by airlines are strictly reserved and are not subject to influence by Elumbus. Elumbus is entitled to forward on changes to flight tariffs or valid additional charges by the airline on to you. The admissibility and the amount of any price or tariff changes are based on the service provider’s travel conditions.
7.4. In the case of non-intentional errors which arise in the mediation contract, Elumbus reserves the right to offer an appropriate alternative or the option to freely withdraw from the contract. In the case of separate bookings with different order numbers and/or via different portals or service providers of people travelling together, there is no right to identical alternatives.
