SERVICE REVIEW. B18.1. The Provider must each quarter of this Contract deliver to the Authority a Service Quality Performance Report against the factors set out in Appendix J (Service Quality Performance Report).
B18.2. The Provider must submit each Service Quality Performance Report in the form and manner specified in Appendix J (Service Quality Performance Report).
SERVICE REVIEW. 4.1 Upon request of Client, the Company shall meet with Client to review and assess the quality, costs, and/or allocations of the services being provided pursuant to this Service Agreement.
4.2 Columbia Energy Group maintains an Internal Audit Department that will conduct periodic audits of the Company administration and accounting processes (“Audits”). The Audits will include examinations of accounting and billing systems, source documents, methods of allocation of costs and xxxxxxxx to ensure all Services are properly accounted for and billed to the appropriate Client. In addition, the Company’s policies, operating procedures and controls will be evaluated annually. Copies of the reports generated by the Company as part of the Audits will be provided to Client upon request.
SERVICE REVIEW. 7.1 Service Review Meetings between a nominated representative of each of the Owners and the Services Manager shall be held on request by a majority of the Owners at such date and time as the Parties may decide.
7.2 The Services Manager and each Owner’s representatives will ensure that they have at their disposal at the aforesaid meetings all information and personnel necessary for a meaningful discussion of the items on the agenda.
7.3 The proceedings of the Service Review Meetings will be minuted and distributed to all the relevant persons as soon as reasonably possible after the meeting concerned, for prompt attendance thereto.
SERVICE REVIEW. 1. The Provider must in accordance with the service specification at Section B Appendix A each six monthly period of this Contract deliver to the Authority a Service Quality Performance Report against the factors set out in Appendix J (Service Quality Performance Report).
B18.2. The Provider must submit each Service Quality Performance Report in the form and manner specified in Appendix J (Service Quality Performance Report).
SERVICE REVIEW. 1. The Provider must record their service provision in accordance with the Service Specification against the factors set out in Appendix A 3.1.
SERVICE REVIEW. 3.5.1 The IPE and LCH shall conduct periodic reviews of the provision of the Services and the terms upon which the Services are provided in order to assist the IPE in complying with FSA’s principles on material outsourcing so as to ensure that the IPE complies with its obligations as a Recognised Investment Exchange under FSMA and the Financial Services and Markets Axx 0000 (Recognition Requirements for Investment Exchanges and Clearing Houses) Regulations 2001. These reviews shall be on such terms and such frequency as may be agreed between LCH and the IPE from time to time.
3.5.2 Following any such review, either Party may request changes in the Services or Service Levels to reflect the changed business requirements of either Party and/or advancements in technology. All such requests shall be dealt with in accordance with the Change Control Procedure.
SERVICE REVIEW. 3.5.1 The Parties shall conduct periodic reviews of the provision of the Services and the terms upon which the Services are provided in order to assist the Parties in meeting any requirements of Applicable Law.
3.5.2 Any Party may request changes to the Services to reflect the changed business requirements of such Party and/or advancements in technology. Any such requests shall be subject to the Change Control Procedure.
SERVICE REVIEW. After presentation to the Steering Committee, the Program Manager shall submit the Implementation Report, Work Plan, and Budget to the Service for its review and determination regarding the consistency of the past, current, and future implementation plans with the terms of the Conservation Plan and the Permit. The submittal shall note any matters in Dispute.
SERVICE REVIEW. As appropriate, Supplier will participate in review meetings to discuss the effectiveness and quality of the service provided. The participants of these meetings would comprise of a representative of Supplier and Customer.
SERVICE REVIEW. B19.1. The Provider must for every period specified in clause A6 during the term of this Contract deliver to the Authority a Service Quality Performance Report against the factors set out in Appendix F (Policies and Procedures).
B19.2. The Provider must submit each Service Quality Performance Report in the form and manner specified in Appendix F (Policies and Procedures).
