Services Specific Terms Sample Clauses

Services Specific Terms. This Schedule A applies solely to the performance of Professional Services under a Statement of Work:
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Services Specific Terms. 6.1 All Necessary Rights. If, as part of Provider’s performance of Services, Provider is required to use, copy or modify any third party system (hardware, software or other technology) provided or licensed to Client, then prior to Provider’s performance of such Services, Client will acquire all rights necessary for Provider to perform such Services.
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Services Specific Terms. 4.1 Managed Services. Managed Services is a Support (phone desktop and on-site Support) and monitoring service. 4.2 Troubleshooting. Provider will provide the following Support services: a. Printing and scanning troubleshooting and testing. b. Failed MS Windows updates and role- backs. c. MS Windows errors. d. Practice management connection error and troubleshooting. e. Digital X-ray hardware troubleshooting and testing. f. Troubleshoot and repair slow network and Internet connectivity. g. Email client configuration, troubleshooting, and testing. h. Other issues that are considered Support under Section 4.4 of this Addendum. 4.3 Response. 4.3.1 Regular Support hours: Monday-Friday from 7:30am to 5:15pm EST – excluding national holidays. 4.3.2 Response time for phone, remote, or on-site Support shall be next regular Support day unless earlier support can be scheduled. 4.3.3 Provider will make every effort to offer necessary Support outside of regular Support hours, Provider reserves the right to respond to any requests for Support or Service made outside of regular Support schedule in a time- frame which Provider deems appropriate after the start of the next regular Support day. 4.3.4 Emergency “outside of regular Support hours” Support will be assessed at the rate of $200 per hour for remote Support and $300 for on-site Support. 4.3.5 Provider in no way guarantees that response time is time to resolution of Support issue. 4.3.6 Support or Service requests may be communicated to Provider via: a. Technical Support Phone: 000-000-0000 Ext. 1 b. Email: 4.3.7 Provider is not responsible for Support or Service requests which it fails to receive properly and does NOT guarantee that all such requests will be received. Client is responsible to ensure that Provider has received and fully understands the Support request. 4.3.8 Provider may perform Support or Service for the client from a remote location at their discretion. 4.3.9 Provider does NOT warrant that Support or Service will be error free or without incident which may cause interruptions to practice functionality in the course of requested services performed.
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Services Specific Terms 
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Related to Services Specific Terms

  • Country Specific Terms Appendix A contains additional terms and conditions of the Agreement applicable to Participants residing in those countries. In addition, Appendix A also contains information and notices of exchange control and certain other issues of which the Participant should be aware.

  • Product Specific Terms these terms apply to specific Products referenced in this section.

  • CLOUD SPECIFIC TERMS AND CONDITIONS To the extent that Contractor has received an award for Lot 3, Cloud, the following terms and conditions apply to Lot 3, Cloud. For the duration of an Authorized User Agreement, the Cloud Solution shall conform to the Cloud Solution Manufacturer’s specifications, Documentation, performance standards (including applicable license duration, warranties, guarantees, Service Level Agreements, service commitments, and credits). Contractor is responsible for providing physical and logical security for all Data, infrastructure (e.g. hardware, networking components, physical devices), and software related to the services the Contractor is providing under the Authorized User Agreement. All Data security provisions agreed to by the Authorized User and Contractor within the Authorized User Agreement may not be diminished for the duration of the Authorized User Agreement without prior written agreement by the parties amending the Authorized User Agreement.

  • Specific Terms Whenever used in this Agreement, the following words and phrases, unless the context otherwise requires, shall have the following meanings:

  • Detailed Description of Services / Statement of Work Describe fully the services that Contractor will provide, or add and attach Exhibit B to this Agreement.

  • Vendor’s Specific Warranties, Terms, and License Agreements Because TIPS serves public entities and non-profits throughout the nation all of which are subject to specific laws and policies of their jurisdiction, as a matter of standard practice, TIPS does not typically accept a Vendor’s specific “Sale Terms” (warranties, license agreements, master agreements, terms and conditions, etc.) on behalf of all TIPS Members. TIPS may permit Vendor to attach those to this Agreement to display to interested customers what terms may apply to their Supplemental Agreement with Vendor (if submitted by Vendor for that purpose). However, unless this term of the Agreement is negotiated and modified to state otherwise, those specific Sale Terms are not accepted by TIPS on behalf of all TIPS Members and each Member may choose whether to accept, negotiate, or reject those specific Sale Terms, which must be reflected in a separate agreement between Vendor and the Member in order to be effective.

  • SERVICES & DELIVERABLES Seller agrees to perform the services ("Services") and/or provide the goods ("Goods", which term shall include goods provided as part of any Services), described in any PO, in accordance with the applicable PO and with this Agreement. Acceptance of a PO and this Agreement shall occur (i) within five (5) days of receipt by the Seller; or, (ii) upon shipment of Goods; or, (iii) upon commencement of a Service, (whichever is the earlier). Seller shall be bound by the provisions of this Agreement, including all provisions set forth on the face of any applicable PO, whether Seller acknowledges or otherwise signs this Agreement or the PO, unless Seller objects to such terms in writing within five (5) days of receiving the Agreement and/or the PO, prior to shipping Goods or prior to commencing Services. This writing does not constitute a firm offer and may be revoked at any time prior to acceptance. This Agreement may not be added to, modified, superseded, or otherwise altered, except by a writing signed by an authorized Apple representative and specifically stated to be an amendment of this Agreement. Any terms or conditions contained in any acknowledgment, invoice, or other communication of Seller which are inconsistent with the terms and conditions of this Agreement, are hereby rejected. To the extent that this Agreement might be treated as an acceptance of Seller's prior offer, such acceptance is expressly made on condition of assent by Seller to the terms hereof and shipment of the Goods or beginning performance of any Services by Seller shall constitute such acceptance. Apple hereby reserves the right to reschedule any delivery or cancel any PO issued at any time prior to shipment of the Goods or prior to commencement of any Services. Apple shall not be subject to any charges or other fees as a result of such cancellation.

  • Public Posting of Approved Users’ Research Use Statement The PI agrees that information about themselves and the approved research use will be posted publicly on the dbGaP website. The information includes the PI’s name and Requester, project name, Research Use Statement, and a Non-Technical Summary of the Research Use Statement. In addition, and if applicable, this information may include the Cloud Computing Use Statement and name of the CSP or PCS. Citations of publications resulting from the use of controlled-access datasets obtained through this DAR may also be posted on the dbGaP website.

  • Statement of Work The Statement of Work to which Grantee is bound is incorporated into and made a part of this Grant Agreement for all purposes and included as Attachment A.

  • Country-Specific Provisions Argentina

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