Support Issue definition

Support Issue. “means a question or issue within the scope of the Support Services Agreement submitted by you using your Private Support Portal requiring a response from NXP.

Support Issue. If the Customer believes that there is a Fault with the Covered Software then the Customer (by acting through the Customer’s Support Representative or any other individuals authorised by the Customer) shall notify the Company by telephone, customer portal or e-mail using the Company’s nominated support phone numbers or email address(es) of the defect, error or non- compliance ("Support Issue") in question and provide the Company with a documented example of such Support Issue. Critical Priority Incidents must be logged by telephone. "Support Period" the total period during which the Company shall provide the Support and Maintenance Services as set out in the Order Form, which shall be for a minimum period of one Year. "Third Party License" any license relating to Third Party Software;

Support Issue means a failure of the Planet Product(s) to conform to the Documentation.

Examples of Support Issue in a sentence

• NVIDIA will provide Technical Support to such Designated Users via a dedicated support portal that allows the Designated User(s) to make Support Issue requests for the Supported Software through the dedicated support portal.

• A Lead MP or DE may dispute the audit results obtained from a startup Dispatch Instruction by entering an issue in the ISO Customer Support Issue Tracking System prior to noon of the third business day after the day on which the results were provided.

• Notwithstanding NVIDIA’s confidentiality obligations in Section 3 of the XXXX, You hereby grant NVIDIA permission to discuss Your Support Issues with the third party from which the system was purchased for the purpose of resolving the Support Issue, including sharing with such third party any relevant information (including, for the avoidance of doubt, Confidential Information) that would be useful in assisting with such resolution.

• Enter an issue detailing the requested modification to the audit, including cancellation, in the ISO Customer Support Issue Tracking System.C. Reporting1.

• The objective of the paper titled “Round Table Forums that Support Issue Resolution: Anishinabek Experience” is to assist the Inquiry in understanding and fostering processes that help to avoid violence between Anishinabek First Nations and police, government and others.

• Town houses are no longer being built along with flats, it is going back to the traditional two storey houses.

• Apple Issue 1.1: Support Issue 1.2: At least, when the number of CBSR configured is less than the number of TRPs (CSI-RS resource), some clarification might be needed (seems to be missing in the current specification) on which CSI-RS resource (TRP) is configured with CBSR.

• Notwithstanding NVIDIA’s confidentiality obligations under the AGREEMENT, you hereby grant NVIDIA permission to discuss your Support Issues with the third party from which the system was purchased for the purpose of resolving the Support Issue, including sharing with such third party any relevant information (including, for the avoidance of doubt, Confidential Information) that would be useful in assisting with such resolution.

• Service Level Agreements (SLA) of IT helpdeskNameResolution TimeHigh0Days 2Hrs 0MinsMedium0Days 4Hrs 0MinsNormal1Days 0Hrs 0MinsLow2Days 0Hrs 0Mins See below the process of what happens when you have an IT Support Issue.

• Lenovo/ MotM Issue 2.1/2.3: Support Issue 2.2: Agree with Google, OPPO, proposal is unclear.

More Definitions of Support Issue

Support Issue means any error or defect in the Software at the Location which causes it not to perform in accordance with the functionality set out in the Documentation.

Support Issue shall have the meaning assigned to it in paragraph 3.2 (a) of the Service Terms;

Support Issue will mean a single, isolated item or question relating to the Business Partner Product. As used herein. if Business Partner is required to respond to or to issue a response, Business Partner will both contact the Customer, whether by telephone or email and also take internal steps to address the Support Issue. ​