U S WEST and AT. T shall arrange for the automated input and periodic updating of the E911 database information related to AT&T end users. For resold services, U S WEST shall work cooperatively with AT&T to ensure the accuracy of the data transfer by verifying it against the Master Street Address Guide (MSAG). For AT&T's customers served by unbundled Network Elements or through AT&T's own facilities, AT&T shall ensure the accuracy of its 911 data by verifying it against the MSAG.
U S WEST and AT. T shall mutually agree on what services and circumstances are subject to the standard interval process to determine the due date or the requested/committed due date process.
U S WEST and AT. T shall mutually develop escalation procedures to be followed if, in AT&T judgment, any performance standard defined in this Agreement is not met for any individual trouble report. The escalation procedures to be provided shall include names and telephone numbers of U S WEST management personnel who are responsible for maintenance issues and who will be contacted when a trouble condition is escalated.
U S WEST and AT. T agree to a trouble priority and severity coding format for all trouble reports handled between the two companies. Troubles are prioritized according to appointment schedules:
U S WEST and AT. T shall arrange for the automated input and periodic updating of the E911 database information related to AT&T end users for resold lines in accordance with Section 10.1 of Attachment 2 of this Agreement. AT&T may request, through the BFR process, similar arrangements for AT&T customers served on a non-resale basis. U S WEST will furnish AT&T any variations to NENA recommendations required for ALI database input. The cost of magnetic tape transfer shall be borne by AT&T.
U S WEST and AT. T will use the existing PIC process as a model, and the same or similar procedures for changes of local providers. For a local carrier change initiated by AT&T or an agent of AT&T to a customer, one of the following four (4) procedures will constitute authorization for the change: (a)Obtain the customer's written authorization (letter of authorization or LOA); (b) Obtain the customer's electronic authorization by use of an toll-free number; (c) Have the customer's oral authorization verified by an independent third party (third party verification); or (d) Send an information package, including a prepaid, returnable postcard, within three (3) days of the customer's request for a local carrier change, and wait fourteen (14) days before submitting the local carrier change to the previous carrier.
U S WEST and AT. T shall agree on the establishment of two-way trunk groups for the exchange of traffic for other IXCs. These trunk groups can be provided in a meet point arrangement.
U S WEST and AT. T shall issue all Connexxxxity Bills in accordance with the terms and conditions set forth in this Section 4. On Connectivity Bills U S WEST renders to AT&T, Billing Account Numbers (BANs) shall be thirteen (13) character alpha/numeric and there shall only be one (1) BAN per State unless otherwise agreed to by the Parties. The Bill Date shall be the same day month to month. Each Party shall provide the other Party at least thirty (30) calendar days written notice prior to changing, adding or deleting a BAN. The Parties shall provide one (1) Connectivity Billing invoice associated with each BAN. Each invoice must contain an invoice number, which will vary from month to month. On each bill associated with a BAN, the appropriate inxxxxe number and the charges contained on such invoice must be reflected. All Connectivity Bills must be received by the other Party no later than ten (10) calendar days from the bill date and at least twenty (20) calendar daxx xrior to the payment due date (as described in Part A of this Agreement), whichever is earlier. Any Connectivity Bill received on a Saturday, Sunday or a day dxxxxnated as a bank holiday will be deemed received the next Business Day. If either Party fails to receive Connectivity Billing data and information within the time period specified above, then the payment due date will be extended by the number of days receipt has been delayed. [The following Section 4.2.7 is for the AT&T/U S WEST Agreement only]
U S WEST and AT. T agree to provide current detailed engineering and other plant records and drawings for specific requests for poles, ducts, conduit and ROW, including facility route maps at a city level, and the fees and expenses incurred in providing such records and drawings on the earlier of twenty (20) Business Days from the date of request or the time within which U S WEST provides this information to itself or any other Person. Such information shall be of equal type and quality as that which is available to U S WEST's or AT&T's own engineering and operations staff. Either Party shall also allow personnel designated by the other Party to jointly examine, at no cost to the other Party for such personnel, such engineering records and drawings for a specific local routing at Central Offices and engineering offices upon ten (10) days' written notice. U S WEST and AT&T acknowledge that the request for information and the subject matter related to the request made under this Section shall be treated as Proprietary Information./37/
U S WEST and AT. T will record and transmit MPB information in accordance with the standards and in the format set forth in this Attachment. U S WEST and AT&T will coordinate and exchange the billing account reference ("BAR") and billing account cross reference (BACR) numbers for the MPB arrangements described in this Agreement. Each Party will notify the other if the level of billing or other BAR/BACR elements change, resulting in a new BAR/BACR number.
