Your Right to Dispute Errors. A. In case of errors or questions about your Personalized Reloadable Card, call 000-000-0000 or write to P.O. Box 551667 Jacksonville, FL 32255, as soon as you can if you think your statement, transaction history, or receipt is wrong or if you need more information about a transaction listed on the statement, transaction history, or receipt. We must allow you to report an error until 60 days after the earlier of the date you electronically access your Account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. Alternatively, we may require you to report an unauthorized transaction(s) within 120 days after the transfer or transaction allegedly in error was credited or debited to your Account. You may request a written history of your transactions at any time by calling us at 000-000-0000 or writing us at P.O. Box 551667 Jacksonville, FL 32255.
B. You will need to tell us:
i. Your name and your Card number.
ii. The dollar amount of the suspected error.
iii. Approximately when the error took place.
iv. Describe the error or the transaction you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
C. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days after speaking with us.
D. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will provisionally credit your Account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Account until the investigation is complete, although we will still investigate your complaint or question. For errors involving new Cards (open less than 30 days), point of sale, or foreign initiated transactions, we may take up to 90 days to investigate your complaint or question. For new Cards, we may take up to 20 business days to provisionally credit your Card for the amount you think is in error. We will tell you the results within three business days after completing our investigation.
E. If we d...
Your Right to Dispute Errors. In case of errors or questions about your electronic transactions or Card Account, call us 0-000-000-0000 or write to Cardholder Services, X.X. Xxx 000, Xxxxxxx, GA, 31808-0826 as soon as you can if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. We must allow you to report an error until sixty (60) days after the earlier of the date you electronically access your Card Account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by calling us at 0-000-000-0000 or writing us at Cardholder Services, X.X. Xxx 000, Xxxxxxx, GA, 31808-0826. You will need to tell us:
Your Right to Dispute Errors. A. In case of errors or questions about your Personalized Reloadable Card, call 000-000-0000 or going online to xxxxx://xxxxxx.xxxxxxxxxxxxxxxx.xxx/login.php and send a message via the secure messaging system as soon as you can if you think your statement, transaction history, or receipt is wrong or if you need more information about a transaction listed on the statement, transaction history, or receipt. We must allow you to report an error until 60 days after the earlier of the date you electronically access your Account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. Alternatively, we may require you to report an unauthorized transaction(s) within 120 days after the transfer or transaction allegedly in error was credited or debited to your Account. You may request a written history of your transactions at any time by going online to xxxxx://xxxxxx.xxxxxxxxxxxxxxxx.xxx/login.php or by calling 000-000-0000
B. You will need to tell us:
i. Your name and your Card number.
ii. The dollar amount of the suspected error.
iii. Approximately when the error took place.
iv. Describe the error or the transaction you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
C. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days after speaking with us.
D. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will provisionally credit your Account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Account until the investigation is complete, although we will still investigate your complaint or question. For errors involving new Cards (open less than 30 days), point of sale, or foreign initiated transactions, we may take up to 90 days to investigate your complaint or question. For new Cards, we may take up to 20 business days to provisionally credit your Card for the amount you think is in error. We will tell you the results with...
Your Right to Dispute Errors. In case of errors or questions about your electronic transactions or Card Account, call us at the Customer Service numbers on the number on the back of your card or write to Ganaz Inc. Cardholder Services, 000 Xxxxxx X, XXX 00000 Xxxxxxx, XX 98104-2205 as soon as you can if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. We must allow you to report an error until sixty (60) days after the earlier of the date you electronically access your Card Account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by calling us at the Customer Service numbers on the back of your card or writing to Ganaz Inc. Cardholder Services, 000 Xxxxxx X, XXX 00000 Xxxxxxx, XX 00000-0000. You will need to tell us: Your name and Card Account number
Your Right to Dispute Errors. When an unauthorized transaction or other error occurs in the Transaction Account, including unauthorized transactions that occur because the Card has been lost or stolen, we will cover you for the amount described in Section 16 of every eligible unauthorized transaction or other error as long as you follow the procedures described in this Section 17. We must
1. Tell us your name and Card Number.
2. Describe the error or transaction you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send us your complaint or question in writing within ten
Your Right to Dispute Errors. When an unauthorized transaction or other error occurs with the Debit Card, including unauthorized transactions that occur because the Debit Card has been lost or stolen, we will cover you for the full amount of every eligible unauthorized transaction or other error as long as you follow the procedures discussed in this Section. In case of errors or questions about your electronic transfers, telephone us at 000-000-0000 or email at xxxxxxxxxxx@xxxxx.xxx as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60) days after we sent you the FIRST statement on which the problem or error appeared.
1. Tell us your name and account number.
2. Describe the error or transaction you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send us your complaint or question in writing within ten
Your Right to Dispute Errors. When an unauthorized transaction or other error occurs in the Transaction Account, including unauthorized transactions that occur because the Card has been lost or stolen, we will cover you for the amount described in Section 16 of every eligible unauthorized transaction or other error as long as you follow the procedures described in this Section 16. We must hear from you no later than sixty (60) days after the FIRST statement is available to you on which the problem or error appeared.
1. Tell us your name and Card Number.
2. Describe the error or transaction you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send us your complaint or question in writing. We will review the information submitted in a commercially reasonable manner, but because the Transaction Account and Card are commercial products, you are not entitled to and we are not obligated to follow the requirements or obligations of the Electronic Funds Transfer Act and Regulation E, which only apply to consumer accounts and cards. If you need more information about our error resolution process, notify us verbally or via email by using the cardholder support contact information.
Your Right to Dispute Errors. When an unauthorized transaction or other error occurs in the Transaction Account, including unauthorized transactions that occur because the Card has been lost or stolen, we will cover you for the amount described in Section 16 of every eligible unauthorized transaction or other error as long as you follow the procedures described in this Section 16. We must hear from you no later than sixty (60) days after the FIRST statement is available to you on which the problem or error appeared.
1. Tell us your name and Card Number.
2. Describe the error or transaction you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send us your complaint or question in writing within ten
Your Right to Dispute Errors. In case of errors or questions about your electronic transactions, call Cardholder Services or write to Amway Virtual Visa Account Dept. Hyperwallet Systems Inc., 0000 – 000 Xxxx Xxxxxx, Vancouver, BC V6C 2B3. If you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. You must contact us no later than sixty (60) days after the FIRST statement was made available to you on which the problem or error appeared.
Your Right to Dispute Errors. In case of errors or questions about your electronic transactions, requests for information about a transaction listed in the statement or receipt, or if you think your statement or receipt is wrong, you must contact Customer Service by telephone to: (000) 000-0000 or in writing to: Empower, 0000 X Xxxxx Xx #000 Xxxxxx Xxxx, XX 00000-0000. Bank must allow you to report an error until sixty (60) days after the earlier of the date you electronically accessed your Account, if the error could be viewed in your electronic history, or the date Bank sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by contacting Customer Service. You will need to provide: SERVICES NOT COVERED BY THIS PART. Electronic Fund Transfer Services described in this Section do not include wire transfers and any transactions that are not covered by Consumer Financial Protection Bureau Regulation E.
