Complaints. 15.3.1. In accordance with the complaints procedure of Novum Bank Ltd, any complaint that a person has regarding a product or service of Novum Bank Ltd may be addressed by calling us on +43 720 - 775 382 or in writing by that person to Novum Bank Ltd, either by sending an email to: xxxxxxxxxxx@xxxxxxx.xx or by letter to: Novum Bank Limited, The Emporium, C De Brocktorff Street, Msida, MSD 1421, Malta. Any written complaint shall clearly indicate your data (identity and contact details) and state the facts and circumstances on which the complaint is based. The Bank will send the customer a written confirmation of receipt within two (2) working days from the day after the complaint has been received by the Bank. The Bank hereby confirms that all necessary measures will be taken to resolve the complaint within fifteen
Complaints. 6.1. The delivered goods shall be deemed to be approved with regard to visible defects and those that would have been visible in the course of a proper inspection, unless BTC receives a notification of the defect at least in text form within 5 working days after making the delivery. With regard to hidden defects, the goods delivered shall be deemed to have been approved unless BTC receives at least textual notification of the defect within 5 working days after discovery of the defect or after the time when the defect would have been discovered during normal use of the goods.
Complaints. 16.1 ASK4 agrees to comply with its Code of Practice and the ISPA CoP and in particular to deal with any complaints relating to the provision of the Service or any other services provided by ASK4 in accordance with the Code of Practice and the ISPA CoP. The Customer may address any complaint to xxxxxxxxxx@xxx0.xxx or by letter to the Complaints Team at the Registered Office (see xxxx://xxx.XXX0.xxx/xxxxx/xxxxx). Further information on the complaints procedure can be found at xxxx://xxxxxx.xxx0.xxx/xxxxxxx/ contact/ask4-complaints-procedure/.
Complaints. Any complaints must be made in writing within 14 days of receipt of the items.
Complaints. Should the customer have cause for complaint or suffer damage, these must be immediately notified to the organizer in writing and confirmed. However, the organizer is not entitled to acknowledge claims, which is why such a confirmation does not have the effect of an acknowledgement of guilt. The organizer will endeavor to remedy the situation within the scope of the event and the possibilities. If no or insufficient remedy is provided or if the customer wishes to assert claims for damages, the claims must be submitted in writing to LA, for the attention of the organizer, within 4 weeks after the contractual end of the activity. The complaint must be accompanied by the confirmation of the organizer and any evidence. In case of late or omitted complaint during the activity or late submission of the claim to LA, all claims will be forfeited.
Complaints. Any other complaints must be communicated to us within 8 days by registered post to our registered office, so that we can immediately carry out the necessary investigations. In the event of a legitimate complaint, our intervention will be limited to replacing the offending goods supplied by us, without any right on the part of the customer to additional compensation. No complaint may be a reason for postponement or delay in the payment of our invoices.
Complaints. The advertiser shall inspect the published advertising materials without delay after the first ad appears and notify the publisher of any defects immediately. The notice period for obvious defects begins on the day the advertisement appears or upon delivery of the specimen copy, at which time an inspection for flaws must be performed and shall end when 20% of the booked media performance has been completed. If the advertiser fails to file immediate notice of such claims, the order shall be considered accepted as-is. If the same error appears in a subse- quent appearance of the advertisement, claims for a price reduction or compensation are excluded if the customer failed to complain upon its first appearance. Complaints concerning invoicing are only accepted within 10 days after the invoice is issued.
Complaints must be submitted within eight days of receipt of the goods in order to be considered. Goods can only be returned in their original packaging and in perfect condition. Xxxxx ordered in error and as part of extraordinary orders may not be returned or exchanged. can only be made in consultation with us, and only if the goods are in their original packaging and in perfect condition. Xxxxx ordered in error and as part of extraordinary orders may not be returned or exchanged. When processing orders for custom-made products, we reserve the right to deliver up to 10% more or fewer than the ordered quantity, but at least two products too few or too many.
Complaints. Complaints concerning the quality of goods, quantity, size, or weight can only be accepted if they are made in writing within eight days from the receipt of the goods. If goods have been proved being delivered in defective state as a result of our fault we will decide to either repair, replace, or credit. After unsuccessful lapse of an appropriate mending period fixed by the purchaser he is entitled to remove the default on the delivered goods himself and to claim for the compensation of the necessary costs provided we do not reject the accomplishment justifiably. Claims for compensation for material damage, disturbances in production, wages indemnification, penalties etc cannot be made. Our legal liability for products made by third parties is restricted to the assignment of the liability rights to which we are entitled against the third party. Return of goods may only be made with our agreement at buyer's cost. A liability for claims resulting from the infringement of duties which entail a harm to life, body, or health or gross fault remain still valid.
Complaints. Complaints shall only be checked and accepted if notified in writing no later than 8 days after receipt of goods, enclosing a sample of the goods rejected. Later claims cannot be countenanced. In the event of a justified claim we shall be free, at our own discretion, either to supply a flawless replacement or to grant a price reduction. Further claims such as replacement of content, compensation for consequential losses such as wages, freight costs, etc. shall in principle not be allowed. Liability shall extend only to the material supplied.