Examples of Excusable Downtime in a sentence

Excusable Downtime shall not include (a) an electronic hardware failure; (b) a failure in the Supplier’s Application; (c) an electric utility failure at Supplier’s facility where the Application is hosted; or (d) a network failure up to, but not including, the interconnection point of Supplier’s network to the public switched telephone network.
The Application will be made available to DMAS and/or designated Application Users, as specified in the Contract documents, twenty-four (24) hours a day, seven (7) days a week (“Uptime”) less Excusable Downtime.
Pressbooks will make the Platform available over the internet 24 hours a day, 7 days a week, 365 days a year, including statutory holiday, less Excusable Downtime (as defined below) for an average of 99% over a calendar month (hereinafter “Uptime”).
Subject to Client satisfying its obligations herein, UA guarantees that the Service will be available to Client and its Licensed Users at least 99% of the time during each calendar month, excluding Excusable Downtime ("Uptime Commitment").
Supplier guarantees the Application will be available for use at least ninety-nine percent (99%) of the total time during each month, excluding Excusable Downtime.

More Definitions of Excusable Downtime

Excusable Downtime means, of the Scheduled Uptime, the aggregate amount of time in any calendar month during which the Services and Materials or network is unavailable for use by Customer due to action or inaction by Customer, its vendors or agents, or due to a force majeure event, which is excusable under this Agreement. Emergency system maintenance shall be considered Excusable Downtime.

Excusable Downtime means any period of scheduled maintenance and any period during which any Services are unavailable as a direct consequence of any breach of this Agreement by the Client, the negligence of the Client or its employees, servants or agents, any defect in any website (other than any defect caused by an act or omission of the Company), any incompatibility between platform software and content and any defect in any software provided by the Client to the Company;

Excusable Downtime means, out of the Scheduled Uptime, the aggregate number of hours in any calendar month during which the Host System and/or each defined Critical System Process is down due to action or inaction by Certegy or due to a Force Majeure Event, which failure is not attributable to IBM's failure to exercise due care including, without limitation, failure to provide proper preventive or remedial maintenance.

Excusable Downtime. Downtime resulting from any of the causes set out in paragraph 6

Excusable Downtime for a particular month means the total number of minutes during such month that the Subscription Service was offline resulting from (i) Scheduled Maintenance and other planned service outages,

Excusable Downtime means and includes: (a) maintenance Services performed during the Maintenance Windows, as defined in Exhibit A; (b) maintenance Services performed on an emergency basis to avoid harm to NICE, Customer, or the Cloud Services; (c) any time spent by NICE in its performance of any additional Services requested or agreed to by Customer; (d) Customer-caused outages or disruptions; (e) outages or disruptions caused by: (i) software, infrastructure, databases, operator error or hardware not provided or controlled by NICE, (ii) disruptions attributable to Force Majeure Events, or (iii) configuration changes not made by NICE; or (f) Network Connectivity issues.

Excusable Downtime means and includes: (a) maintenance Services performed during the Maintenance Windows, as defined in this Exhibit; (b) unscheduled maintenance Services performed up to eight (8) hours per month; (c) any time spent by NICE in its performance of any additional Services requested by the Customer pursuant to Section 5 of this Exhibit; or (d) Customer-caused outages or disruptions; (e) outages caused by: