Regular Support definition

Regular Support means non-emergency assistance with the use of the WCCLS Network. This may include, but is not limited to, requests for new users, troubleshooting wired or wireless network connectivity for an existing host or staff member, configuration or upgrade of WCCLS licensed software, installation of a new network host, a WCCLS website information update request, or the general use of WCCLS licensed software or services.
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Regular Support means financial aid provided on the basis of an agreement between a civil society organization and the donor made in writing, where the benefactor undertakes to provide the donation in the year when the agreement is concluded (amended) and in at least three years following thereafter at least once each year, in the same or larger amount, without any consideration, with the proviso that any reference made by the public-benefit organization to the name and/or activity of the benefactor in providing public benefit services shall not be construed as consideration;
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Regular Support means Professional Support or Enterprise Support selected by Licensee.
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Examples of Regular Support in a sentence

  • Response Times and Resolution Times for all Problems apply and shall be determined on a Regular Support Hours basis (i.e. upon receipt of a Problem Exiger will work continuously during Regular Support Hours until Resolved).

  • For each Regular Support Contract, Active may -------------- designate one person (normally the Toolkit user) to serve as Active Contact.

  • Regular Support Staff who are deemed qualified will be placed on the Representative casual registry.

  • Requests for technical support will be treated as requests under the associated Regular Support Contract and must be made by the same Active Contact.

  • Support Hours - Regular Support Hours: Our standard support hours are Monday to Friday from 8am to 5pm GMT.

  • Regular Support Staff who access casual work shall not become casual Employees and will maintain their regular position and status.

  • Exiger shall establish, maintain and operate a help desk (the “Exiger Help Desk”) staffed by live personnel during Regular Support Hours.