Service Level Table means the table set out in Section 2.4.
Service Level Table the table set out in paragraph 5.1. Solution: either of the following outcomes:
Examples of Service Level Table in a sentence
Operational Fault: failure of the Software to operate in all material respects in accordance with the Specification and Documents, including any operational failure or error referred to in the Service Level Table.
More Definitions of Service Level Table
Service Level Table means the table set out in Section 2.2.
Service Level Table means the table set out in paragraph 2.6.2 of the Service Level Terms. "Solution" means either of the following outcomes:
Service Level Table the table set out in Error! Bookmark not defined.Error! Reference source not found.. Service Levels: the service level responses and response times referred to in the Service Level Table.
Service Level Table means [________________].
Service Level Table means the following table setting forth the service levels attributable to each of the Subscription Services: SERVICE LEVEL TABLE (Service Descriptions) Service Level For Private Campus Subscriptions Service Level For Team Suites and Private Meeting Spaces Subscriptions Critical Issue Response Less than or equal to two (2) hours following receipt of report Less than or equal to four (4) hours, but more than two (2) hours, following receipt of report Non-Critical Issue Response Less than or equal to four (4) hours following receipt of report One (1) business day following receipt of report Escalation support Telephone escalation to customer support as described in this SLA Telephone escalation to customer support as described in this SLA Monthly Uptime Percentage ≥ 99% ≥ 95% Service Credit One (1) day credit for each fifteen (15) consecutive minutes of Downtime in excess of that permitted under the Service Commitment Not applicable Exclusions SLA Exclusions, as defined below, apply SLA Exclusions apply