Service Unavailability definition
Service Unavailability means the Service is unavailable in accordance with the applicable Service Level Agreement.
Service Unavailability is defined as the periods for which a wave experiences a complete loss of service, or for which the BER for the wave falls below 1 x 10-6. Provider and its facilities pertaining to DS3, SONET (OC-N), STM-N (SDH), and Ethernet performance adhere to the following Technical References and Standards: High Capacity Telcordia GR-54, GR-253-CORE, and GR-342 Self-healing Rings GR-496 Ethernet G742 (LCAS), G7041 (GFP), G707, IEEE 802.1P, IEEE 802.1Q, 802.1W, IEEE 802.1D, IEEE 802., 1w (Rapid Spanning Tree (RSTP), IEEE 802.1w)1s (Multiple Spanning Tree), IEEE 802.3x (Flow control), SNMP v2/3, IEEE 802.17, MPLS FRR, MPLS-PWE-3, VPLS, and H-VPLS, MPLS-VLL., RFC 3619 (EAPS), RFC 2236, RFC 3376, SDH Services ITU-T G.526 or ITU-T G.828, ITU G.783, ITU G.957, ITU G.707, as applicable OCN Transmission parameter limits, interface combinations, and technical specifications applicable to Interstate Carriers for Customer interconnection at Provider POPs are contained in ANSI TI.403-1989 and TI.404-1989. DS3s carried over Synchronous Optical Network (SONET) transport systems can incur phase transients as a result of pointer adjustments. In some instances timing problems could surface in Customer's equipment with Stratum 3 or better clocks. This may result in the Customer's clock disqualifying its synchronization reference, generating an alarm and/or selecting an alternate reference or entering holdover. To insure proper operation, channelized DS3 circuits must comply with Bellcore Technical Advisory, GR-436. Digital Synchronization Network Plan, and ANSI TI.101-1994. When timing is taken from a Provider transported DS3, the Customer's equipment must be capable of accommodating SONET pointer adjustments. E1 service signal frame structure will comply with ITU-T G.704. STM service signal frame structure will comply with ITU-T G.707. Electrical signal interfaces will comply with ITU-T G.703. Optical signal interfaces will comply with ITU- T G.957
Service Unavailability means the inability of the email archiving server to receive and transmit Customer’s requests to store and retrieve archived email in substantial conformance with Forcepoint’s published Documentation, as may be updated by Forcepoint from time to time and measured over a full calendar month. • In the event of Service Unavailability for more than 0.01% of any calendar month, Customer may be eligible for a Service Credit equal to 1 day for each calendar month where Service Unavailability exceeds 0.01%.
Examples of Service Unavailability in a sentence
Such emergency maintenance does not constitute Service Unavailability.
Scheduled Maintenance does not constitute Service Unavailability.
Outages due to a force majeure will not be considered Service Unavailability.
Service Unavailability shall mean a failure resulting in Customer being unable to connect to the Ooredoo Network from Customer's location.
Service Unavailability shall not include failure as a result of Ooredoo Network planned/scheduled maintenance, other planned outages, packet loss, problems with Customer's applications, equipment or facilities, acts or omissions of Customer, any use or user of the service authorized by Customer, or Force Majeure.
More Definitions of Service Unavailability
Service Unavailability means the Service is unavailable in accordance with the applicable Service Level Agreement. “Users” means Customer and its employees, contractors, agents, lawyers, auditors or end users (including any customer of the Customer) of the Services, including any persons who Customer provide with access to, or on whose behalf Customer access the Services.
Service Unavailability is defined as the inability of the WS to request, process and receive web content substantially in accordance with the published online documentation for the WS, and measured during any given calendar month.
Service Unavailability is defined as the inability of the EMS to receive and process email substantially in accordance with the published online documentation and measured during any given calendar month.
Service Unavailability is defined as the inability of the CASB to request, process and receive cloud application content substantially in accordance with the published online documentation for the CASB, and measured during any given calendar month.
Service Unavailability is defined as a state during which authorized users are unable to use the Cloud Components to authenticate user identity in order to gain access to protected services, systems and applications. Service Unavailability does not include any unavailability that results from: (a) suspension or termination of the Service pursuant to the terms of the Agreement, (b) factors outside of our reasonable control, including without limitation, any force majeure event, internet accessibility problem beyond our ISP environment, network, software, equipment or other technology, (c) the licensed software hosted by you, and (d) any maintenance window for scheduled routine system maintenance.
Service Unavailability means a period when the Network Infrastructure fails to process proxied traffic in substantial conformance with Forcepoint’s published Documentation as may be updated by Forcepoint from time to time, measured during any given calendar month. • In the event of Service Unavailability for 0.1% or more of any calendar month, Customer may be eligible for a Service Credit equal to 1 day for each 2-hour period of Service Unavailability, subject to a maximum credit of 5 days in any 1 calendar month.
Service Unavailability is defined as the inability of the MFA to receive and process requests and generate and dispatch OTPs substantially in accordance with the published online Documentation for the MFA, and measured during any given calendar month. Service Unavailability does not include failures of networks or systems (servers, hardware and associated software) outside of our control that are involved in the delivery of OTPs (including but not limited to CPaaS providers used for OTP delivery by SMS or Email Service Providers used for delivery of OTPs by email).