Severity Code definition

Severity Code means the severity designation assigned to a problem call (for example, Severity Xxxxx 0, Xxxxxxxx Xxxxx 2).
Sample 1
Severity Code. The classification system for all incidents raised with the Service Desk as fully defined in Paragraph 4 below;
Sample 1
Severity Code means the classification system for all incidents raised with the Service Desk as defined in Section 5;
Sample 1

Examples of Severity Code in a sentence

  • Problem Severity Code Level 2: Degradation of service on the applicable portion of the Xxxxxx'x Site and Private Label Pages, including but not limited to end-user experience and transaction processing.

  • Xxxxxx'x shall respond to FORTUNE's requests within a predefined time period specific to the Problem Severity Codes set forth below: Problem Severity Code Level 1: Major system failure/Web site downtime.

  • A root cause analysis of each PAR will be provided by you within five (5) days for all Severity Code 1 and Severity Code 2 PARs. Further, you will provide a written event assessment within 24 hours of the resolution of all PARs.


More Definitions of Severity Code

Severity Code means the classification system for all incidents raised with the Service Desk as defined in Section 5; “SLA Period” means Service Level Agreement Periods that is a full calendar month starting on the first (1st) of each month.
Sample 1
Severity Code means the classification system for all incidents raised with the Service Desk as fully defined in “Service Restoration”
Sample 1
Severity Code means the severity of an incident as defined in the table in Section 12 below.
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Severity Code means the system impact of a Case, as established in accordance with Table A1 below in Schedule A “Customer Care – Technical Support Services”.
Sample 1
Severity Code means the system impact of a Case, as established in accordance with Table A1 below.
Sample 1

Related to Severity Code

  • Security Code means a sequence of numbers and/or letters or such other codes or procedures, whether generated by a Security Mechanism or otherwise, for use in connection with access to and/or use of the EB Services;

  • City Code means the City Code on Takeovers and Mergers.

  • Network Code means the document now known as the Network Code and formerly known as the Railtrack Track Access Conditions 1995;

  • Building Code Act means the Building Code Act, 1992, S.O. 1992, c.23, as amended;

  • STCW Code means the Seafarers’ Training, Certification and Watchkeeping Code as adopted by resolution 2 of the 1995 Conference of Parties to the STCW Convention, in its up-to-date version;

  • Railway Code Systems means necessary systems within the meaning of the Systems Code;

  • Access Code means the Railways (Access) Code 2000;

  • Grid Code / “IEGC” or “State Grid Code” shall mean the Grid Code specified by the Central Commission under clause (h) of sub-section (1) of Section 79 of the Electricity Act and/or the State Grid Code as specified by the concerned State Commission referred under clause (h) of sub-section (1) of Section 86 of the Electricity Act, as applicable;

  • JORC Code means the Australasian Code for Reporting of Exploration Results, Mineral Resources and Ore Reserves prepared by the Joint Ore Reserves Committee of the Australasian Institute of Mining and Metallurgy, Australian Institute of Geoscientists and Minerals Council of Australia, as amended;

  • Safety Convention means the International Convention for the Safety of Life at Sea, 1974 (a copy of the English text of the articles of which, and of part of the annex to which, is set forth in Schedule 4), as affected by any amendment, other than an amendment objected to by Australia, made under Article VIII of that Convention and, after the date on which the Protocol of 1978 relating to the Safety Convention enters into force for Australia, as also affected by that Protocol;

  • Uniform Network Code means the uniform network code as defined in Standard Special Condition A11(6) of National Grid’s transporters licence, as such code may be amended from time to time in accordance with the terms thereof.

  • Access Codes means the username and password provided by the Company to the Client for accessing his Trading Account through the Company’s electronic systems.

  • IMDG Code means the International Maritime Dangerous Goods Code, for the implementation of Chapter VII, Part A, of the International Convention for the Safety of Life at Sea, 1974 (SOLAS Convention), published by the International Maritime Organization (IMO), London;

  • Erasmus Code A unique identifier that every higher education institution that has been awarded with the Erasmus Charter for Higher Education receives. It is only applicable to higher education institutions located in Programme Countries. 5 Country code: ISO 3166-2 country codes available at: xxxxx://xxx.xxx.xxx/obp/ui/#search. 6 Any Programme Country enterprise or, more generally, any public or private organisation active in the labour market or in the fields of education, training and youth (training of staff members from Programme Country HEIs in Partner Country non-academic partners is not eligible).

  • POPI Act means the Protection of Personal Information Act, No.4 of 2013;

  • IBC Code means Insolvency and Bankruptcy Code, 2016 as amended from time to time;

  • Industry Code means a code approved or determined by ICRC under Part 4 of the Act;

  • QR Code means a matrix barcode that links to information about a battery model;

  • Building Code means the regulations made under Section 34 of the Act.

  • State Grid Code means the Grid Code specified by the CERC under Clause (h) of Sub-section (1) of Section 79 of the Electricity Act, as amended from time to time, and/or the State Grid Code as specified by the concerned State Commission, referred under Clause (h) of Sub- section (1) of Section 86 of the Electricity Xxx 0000, as applicable;

  • Energy Code means the State Energy Conservation Construction Code, as currently in effect and as hereafter amended from time to time.

  • Buffer Zone means an area designated to be left along roads or other features in which there will be no cutting.

  • Waste code means the six digit code referable to a type of waste in accordance with the List of Wastes (England)Regulations 2005, or List of Wastes (Wales) Regulations 2005, as appropriate, and in relation to hazardous waste, includes the asterisk.