Severity Code definition

Severity Code means the severity designation assigned to a problem call (for example, Severity Xxxxx 0, Xxxxxxxx Xxxxx 0).
Sample 1
Severity Code. The classification system for all incidents raised with the Service Desk as fully defined in Paragraph 4 below;
Sample 1
Severity Code means the system impact of a Case, as established in accordance with Table A1 below in Schedule A “Customer Care – Technical Support Services”.
Sample 1

Examples of Severity Code in a sentence

  • Problem Severity Code Level 2: Degradation of service on the applicable portion of the Xxxxxx'x Site and Private Label Pages, including but not limited to end-user experience and transaction processing.

  • Xxxxxx'x shall respond to FORTUNE's requests within a predefined time period specific to the Problem Severity Codes set forth below: Problem Severity Code Level 1: Major system failure/Web site downtime.

  • A root cause analysis of each PAR will be provided by you within five (5) days for all Severity Code 1 and Severity Code 2 PARs. Further, you will provide a written event assessment within 24 hours of the resolution of all PARs.


More Definitions of Severity Code

Severity Code means the system impact of a Case, as established in accordance with Table A1 below.
Sample 1
Severity Code means the classification system for all incidents raised with the Service Desk as defined in Section 5;
Sample 1
Severity Code means the classification system for all incidents raised with the Service Desk as fully defined in “Service Restoration”
Sample 1
Severity Code means the classification system for all incidents raised with the Service Desk as defined in Section 5; “SLA Period” means Service Level Agreement Periods that is a full calendar month starting on the first (1st) of each month.
Sample 1

Related to Severity Code

  • Security Code means a sequence of numbers and/or letters or such other codes or procedures, whether generated by a Security Mechanism or otherwise, for use in connection with access to and/or use of the EB Services;

  • City Code means the City Code on Takeovers and Mergers.

  • Building Code Act means the Building Code Act, 1992, S.O. 1992, c.23, as amended;

  • Access Code means the Railways (Access) Code 2000;

  • JORC Code means the Australasian Code for Reporting of Exploration Results, Mineral Resources and Ore Reserves prepared by the Joint Ore Reserves Committee of the Australasian Institute of Mining and Metallurgy, Australian Institute of Geoscientists and Minerals Council of Australia, as amended;

  • Access Codes means the username and password provided by the Company to the Client for accessing his Trading Account through the Company’s electronic systems.

  • Erasmus Code A unique identifier that every higher education institution that has been awarded with the Erasmus Charter for Higher Education receives. It is only applicable to higher education institutions located in Programme Countries. 5 Country code: ISO 3166-2 country codes available at: xxxxx://xxx.xxx.xxx/obp/ui/#search. 6 Any Programme Country enterprise or, more generally, any public or private organisation active in the labour market or in the fields of education, training and youth (training of staff members from Programme Country HEIs in Partner Country non-academic partners is not eligible).

  • Industry Code means a code approved or determined by ICRC under Part 4 of the Act;

  • QR Code means a matrix barcode that links to information about a battery model;

  • Building Code means the regulations made under Section 34 of the Act.

  • State Grid Code means the Grid Code specified by the CERC under Clause (h) of Sub-section (1) of Section 79 of the Electricity Act, as amended from time to time, and/or the State Grid Code as specified by the concerned State Commission, referred under Clause (h) of Sub- section (1) of Section 86 of the Electricity Xxx 0000, as applicable;

  • Energy Code means the State Energy Conservation Construction Code, as currently in effect and as hereafter amended from time to time.

  • Buffer Zone means an area designated to be left along roads or other features in which there will be no cutting.