Unplanned Downtime definition

Unplanned Downtime means any time (i) the Service is not available because of an event or circumstance other than Planned Downtime and (ii) the amount of time required by Conga to resolve or provide a work-around for the failure of any documented feature required to complete a primary function of the Service in accordance with the Product Specifications.

Unplanned Downtime means an instance other than the planned down time in which ordered services are not available to TENDERER.

Unplanned Downtime means any temporary loss of function of the Facilities that is not a Planned Downtime and is not the result of a breach by the Company or its subcontractors of any of its obligations under this Agreement.

Examples of Unplanned Downtime in a sentence

• The Service Availability “Uptime” will generally be equal to or greater than 99.7% in each calendar month and the Service will perform in substantial conformance with the Product Specifications (“Service Level”), except for Excluded Downtime, where “Uptime” = (Total Minutes – Unplanned Downtime – Excluded Downtime) / (Total Minutes – Excluded Downtime) x 100.

• The Service availability “Uptime” will generally be equal to or greater than 99.7% in each calendar month and the Service will perform in substantial conformance with the Product Specifications (“Service Level”), except for Excluded Downtime, where “Uptime” = (Total Minutes – Unplanned Downtime – Excluded Downtime) / (Total Minutes – Excluded Downtime) x 100.

• The waiver by the Company with respect to the Participant’s (or any other participant’s) compliance of any provision of this Agreement shall not operate or be construed as a waiver of any other provision of this Agreement, or of any subsequent breach by such party of a provision of this Agreement.

• Any Unplanned Downtime Period with a duration of more than [] hours shall be treated as a Non-Political Force Majeure Event affecting the Company.

• Failure for eLabNext to meet the defined Response and Resolution times count in case of Unplanned Downtime only in case of Urgent incidents.

More Definitions of Unplanned Downtime

Unplanned Downtime means an instance other than the planned down time in which

Unplanned Downtime means the aggregate number of minutes during which the Measured Service was not Available (as defined for the relevant Service Level) during the respective Measurement Period and does not include Excluded Downtime.

Unplanned Downtime means the total time to restore all Severity Level 1 Incidents during the Measurement Period, plus any unplanned maintenance time (subject to the Exclusions in Clause 1.5.4).

Unplanned Downtime means all of the following:

Unplanned Downtime means a period of time during a given month that the Solution is not available to Customer for reasons other than Planned Downtime, as further described in Clause 3.

Unplanned Downtime means an instance other than the planned down time in which ordered services are not available to the Kohima wifi city.

Unplanned Downtime means an outage that is not the result of a regularly scheduled or other scheduled maintenance window.