Accuracy of Documentation. Except as may otherwise be required by a Work Order, all Documentation shall be complete and describe the applicable System Deliverable and components thereof accurately so as to enable a staff consisting of a reasonable number of information systems professionals with ordinary skills and experience to fully utilize the System Deliverable for all purposes for which it is being acquired by or intended for use by District. To the extent required by a Work Order, all Code Documentation shall be complete and describe the source code and all components thereof accurately so as to enable computer programmers of ordinary skill and experience who are knowledgeable of the subject matter to fully utilize the source code to understand, support, modify, and otherwise use the software to which it relates.
Accuracy of Documentation. Vendor represents and warrants that the ------------------------- Documentation is complete and accurately describes the operational and functional behavior of the Software. Vendor further represents and warrants that throughout the warranty period and for so long as the maintenance and support services are provided hereunder, the Documentation will be updated to reflect all releases of the Software and any and all other modifications.
Accuracy of Documentation. The contracts, guarantees and warranties, if any, delivered to Purchaser pursuant to this Agreement or in connection with the execution hereof shall be complete and accurate copies.
Accuracy of Documentation. You acknowledge that the SoftwareProduct is an evolving system subject to constant change, development, redeployment and revision and that documentation including but not limited to support documentation, manuals, promotional communications, technical descriptions, advertisements, tutorials, press releases, product descriptions, and other descriptive materials (Product Documentation) that exist from time to time and may be available on PortalProdigy’s website or through other channels DO NOT NECESSARILY ACCURATELY describe, depict, illustrate, explain or portray the SoftwareProduct available at any given time. In addition to not being current, Product Documentation available on PortalProdigy’s websites and available through other channels may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, capabilities and availability. PortalProdigy reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. You agree not to depend on Product Documentation for critical decisions related to use of the SoftwareProduct and You further agree that PortalProdigy its affiliates, parents, subsidiaries, employees, directors, officers, successors, assigns, distributors and anyone else associated with PortalProdigy shall not be liable for any claims or damages arising out of Your use of the Product Documentation. DISSATISFACTION. YOUR ONLY RIGHT OR REMEDY WITH RESPECT TO ANY PROBLEMS OR DISSATISFACTION WITH THE SOFTWAREPRODUCT IS TO UNINSTALL AND CEASE USE OF THE SOFTWAREPRODUCT.
Accuracy of Documentation. The Supplier shall ensure the accuracy of the content of all confirmation, tickets, vouchers and invoices (to include that mandatory reference fields are completed as given). 100% of all confirmations, tickets, vouchers and invoices shall be accurate. The Supplier shall provide the Service Credit Performance Report, to the Customer by the 12th of the following month, for example, January performance will be delivered by the 12th of the first month of each quarter. The Customer shall retain the right to audit and/or conduct spot checks. 10 credits per instance of inaccurate documentation. SSL8A Management Information shall be accurate and complete Accurate and complete Management Information shall be delivered to the Customer 100% accuracy and completeness of all data (as per MI template guidelines) The Supplier shall make the MI report available to the Customer by the 7th of the month. For example, the January MI must be available on the 7th February. The Customer shall retain the right to audit and/or conduct spot checks. 100 credits for every month in which inaccurate or incomplete Management Information has been provided. A further 50 credits shall apply for every 5 working days that the Management Information has not been corrected by the Supplier. SSL8B Management Information shall be delivered on time to the Customer Management information shall be delivered to the Customer by the 7th day of the following month. 100% availability of data to the Customer by the 7th day of the following month, regardless of mode of delivery. If the 7th day falls on a weekend or bank holiday, the Management Information shall be provided on the following working day. The Supplier shall make the MI report available to the Customer by the 7th of the month. For example, the January MI must be available on the 7th February. The Customer shall retain the right to audit and/or conduct spot checks. 100 credits for every working day of non- receipt of data. SL9A Response times and Complaints Management The Supplier shall acknowledge all contact (including but not limited to emails/calls/fax/voice mail) regarding risks, issues, concerns, questions and complaints in relation to the Services within four (4) business hours of receipt. 99% of contact shall be acknowledged within 4 business hours of receipt (automated acknowledgement emails do not count as a response). 1) Updates on how the Supplier is proactively working to seek a resolution shall be provided to the Customer at inter...
Accuracy of Documentation. All Documentation shall be complete and describe the applicable Deliverable and components thereof accurately so as to enable a staff consisting of a reasonable number of information systems professionals with ordinary skills and experience to utilize the Deliverable for the purposes for which it is being acquired by or intended for use by District.
Accuracy of Documentation. Broker shall: (i) ensure that all applications, forms and other documents prepared and/or submitted in connection with the production and servicing of the business procured through PBC are properly completed and promptly delivered; and, (ii) check the accuracy of each quotation, binder, policy and other documents received from PBC and to notify PBC of any errors or required changes.
Accuracy of Documentation. Contractor covenants and agrees that any Project data, summaries, reports, or studies, submitted by the Contractor to the County shall be competently drafted and accurate with regard to the information contained therein. County’s acceptance, approval, or reliance on any such documentation shall not release Contractor from any liability if such information is incorrect or inaccurate, it being understood that the County is relying on the Contractor’s status as an industry professional in accepting such documentation.
