Additional Organization Obligations Sample Clauses
Additional Organization Obligations. (i) Organization shall install all Updates within a reasonable period of time of Organization’s notification of their availability. However, any Update or other fix or correction designated as “critical” by ▇▇▇▇▇▇ shall be implemented by Organization within thirty (30) days of notification to the Organization by ▇▇▇▇▇▇ of its availability.
(ii) Organization shall notify ▇▇▇▇▇▇ of suspected defects in any of the Software supplied by ▇▇▇▇▇▇. Organization shall provide, upon ▇▇▇▇▇▇’▇ request, additional data deemed necessary or desirable by ▇▇▇▇▇▇ to reproduce the environment in which such defect occurred.
(iii) Organization shall allow the use of online diagnostics on the Software supplied by ▇▇▇▇▇▇ to Organization, if required by ▇▇▇▇▇▇ during problem diagnosis. Organization shall provide to ▇▇▇▇▇▇, at Organization’s expense, access to the Designated Computer System via the Organization’s firewall to communications software (e.g. PC Anywhere, WebEx, Web Demo).
(iv) Organization shall ensure that its personnel are, at relevant stages of the project, educated and trained in the proper use of the Software in accordance with applicable ▇▇▇▇▇▇ manuals and instructions. If Organization’s personnel are not properly trained as mutually determined by ▇▇▇▇▇▇ and Organization, acting reasonably, Organization agrees that such personnel will be trained by ▇▇▇▇▇▇ or Organization within fifteen (15) days of determination. If Organization desires ▇▇▇▇▇▇ to perform the required training then ▇▇▇▇▇▇ shall be compensated in accordance with this Agreement.
(v) Organization is solely responsible for the ongoing backup of all data. Organization shall establish proper backup procedures necessary to replace critical Organizational data in the event of loss or damage to such data from any cause. Organization acknowledges that ▇▇▇▇▇▇ is not backing up any data under this Agreement and that any loss of data as a result of the Services is entirely an issue to be addressed by Organization and not ▇▇▇▇▇▇.
(vi) Organization shall provide ▇▇▇▇▇▇ with access to qualified functional or technical personnel to aid in diagnosis and to assist in repair of the Software in the event of error, defect or malfunction.
(vii) Organization shall execute a form provided by ▇▇▇▇▇▇ that states that the Services have achieved Go-Live status and/or Completion of Services. Where the Organization has not executed such a form and has provided no information as required under subsection (viii) (B) below, then t...
Additional Organization Obligations. (i) Organization shall install all Updates within a reasonable period of time of Organization’s notification of their availability. However, any fix or correction designated as “critical” by ▇▇▇▇▇▇ shall be implemented by Organization within thirty (30) days of notification to the Organization by ▇▇▇▇▇▇ of its availability.
(ii) Organization shall notify ▇▇▇▇▇▇ of suspected defects in any of the Software supplied by ▇▇▇▇▇▇. Organization shall provide, upon ▇▇▇▇▇▇ request, additional data deemed necessary or desirable by ▇▇▇▇▇▇ to reproduce the environment in which such defect occurred.
(iii) Organization shall allow the use of online diagnostics on the Software supplied by ▇▇▇▇▇▇ to Organization, if required by ▇▇▇▇▇▇ during problem diagnosis. Organization shall provide to ▇▇▇▇▇▇, at Organization’s expense, access to the Designated Computer System via the Organization’s firewall to communications software (e.g. PC Anywhere, WebEx, Web Demo).
(iv) Organization shall ensure that its personnel are, at relevant stages of the project, educated and trained in the proper use of the Software in accordance with applicable ▇▇▇▇▇▇ manuals and instructions. If Organization’s personnel are not properly trained as mutually determined by ▇▇▇▇▇▇ and Organization, Organization agrees that such personnel will be trained by ▇▇▇▇▇▇ or Organization within fifteen (15) days of determination. If Organization desires ▇▇▇▇▇▇ to perform the required training then ▇▇▇▇▇▇ shall be compensated in accordance with this Agreement.
(v) Organization shall establish proper backup procedures necessary to replace critical Organizational data in the event of loss or damage to such data from any cause. Organization shall provide ▇▇▇▇▇▇ with access to qualified functional or technical personnel to aid in diagnosis and to assist in repair of the Software in the event of error, defect or malfunction.
(vi) Organization shall have the sole responsibility for:
(A) the performance of any tests it deems necessary prior to the use of the Software.
(B) assuring proper Designated Computer System installation, configuration, verification, audit controls and operating methods.
(C) implementing proper procedures to assure security and accuracy of input and output and restart and recovery in the event of malfunction.
(D) timely upgrade and keeping current all third party license releases and/or Software products to meet the requirements of the Software.
Additional Organization Obligations. (i) Organization shall install all Updates within a reasonable period of time of Organization’s notification of their availability. However, any fix or correction designated as “critical” by ▇▇▇▇▇▇ and the City shall be implemented by Organization within thirty (30) calendar days of notification to the Organization by ▇▇▇▇▇▇ of its availability.
(ii) Organization shall notify ▇▇▇▇▇▇ of suspected defects in any of the Software supplied by ▇▇▇▇▇▇. Organization shall provide, upon ▇▇▇▇▇▇ request, additional data deemed reasonable and necessary or desirable by ▇▇▇▇▇▇ to reproduce the environment in which such defect occurred.
(iii) Organization shall allow the use of online diagnostics, in consultation with the organizations IT Department Director or his/her designee, on the Software supplied by ▇▇▇▇▇▇ to Organization, if required by ▇▇▇▇▇▇ during problem diagnosis. Organization shall provide to ▇▇▇▇▇▇, at Organization’s expense, access to the Designated Computer System via the Organization’s firewall to communications software (e.g. PC Anywhere, WebEx, Web Demo).
(iv) Organization shall ensure that its personnel are, at relevant stages of the project, educated and trained in the proper use of the Software in accordance with applicable ▇▇▇▇▇▇ manuals and instructions. If Organization’s personnel are not properly trained as mutually determined by ▇▇▇▇▇▇ and Organization, Organization agrees that such personnel will be trained by ▇▇▇▇▇▇ or Organization within fifteen (15) days of determination. If Organization desires ▇▇▇▇▇▇ to perform the required training and approves of said training in writing, then ▇▇▇▇▇▇ shall be compensated in accordance with this Agreement.
(v) Organization shall establish proper backup procedures necessary to replace critical Organizational data in the event of loss or damage to such data from any cause. Organization shall provide ▇▇▇▇▇▇ with access to qualified functional or technical personnel to aid in diagnosis and to assist in repair of the Software in the event of error, defect or malfunction.
(vi) Organization shall have the sole responsibility for:
(A) the performance of any tests it deems necessary prior to the use of the Software.
(B) assuring proper Designated Computer System installation, configuration, verification, audit controls and operating methods.
(C) implementing proper procedures to assure security and accuracy of input and output and restart and recovery in the event of malfunction.
(D) timely upgrade and keeping c...
Additional Organization Obligations. (i) Organization shall install all Updates within a reasonable time after notification of their availability. However, any fix or correction designated as “critical” by ▇▇▇▇▇▇ shall be implemented by Organization within thirty (30) days of such notification.
(ii) Organization shall notify ▇▇▇▇▇▇ of suspected defects in any of the Software and Sublicensed Software supplied by ▇▇▇▇▇▇. Organization shall provide, upon ▇▇▇▇▇▇ request, additional data to reproduce the environment in which such defect occurred.
(iii) Organization shall allow the use of online diagnostics on the Software and Sublicensed Software supplied to Organization as requested by ▇▇▇▇▇▇. Organization shall provide to ▇▇▇▇▇▇, at Organization’s expense, access to the Software and Sublicensed Software via the Organization’s firewall to communications software (e.g. PC Anywhere, WebEx, Web Demo).
(iv) Organization personnel shall be educated and trained in the proper use of the Software and Sublicensed Software in accordance with applicable ▇▇▇▇▇▇ manuals and instructions. If Organization’s personnel are not properly trained as mutually determined by ▇▇▇▇▇▇ and Organization, such personnel will be trained by ▇▇▇▇▇▇ or Organization within fifteen (15) days. If ▇▇▇▇▇▇ performs such training, it shall be compensated in accordance with this Agreement.
(v) Organization shall establish proper backup procedures necessary to replace critical Organizational data in the event of loss or damage to such data from any cause and despite anything in this Agreement or the Statement of Work to the contrary, ▇▇▇▇▇▇ is absolved from any requirements regarding the backup of any data. Organization shall provide ▇▇▇▇▇▇ with access to qualified functional or technical personnel to aid in diagnosis and to assist in repair of the Software and/or Sublicensed Software in the event of error, defect or malfunction.
(vi) Organization shall not permit any third party to have direct access to or provide services in relation to the Software, Sublicensed Software, or any Third Party Software without ▇▇▇▇▇▇’ prior written consent.
(vii) Organization shall have the sole responsibility for:
(a) the performance of any tests it deems necessary prior to the use of the Software and/or Sublicensed Software;
(b) assuring proper required hardware and software installation, configuration, verification, audit controls and operating methods;
(c) implementing proper procedures to assure security and accuracy of input and output and restart a...
Additional Organization Obligations. (i) Organization shall install all Updates within a reasonable period of time of Organization’s notification of their availability. However, any fix or correction designated as “critical” by ▇▇▇▇▇▇ shall be implemented by Organization within thirty (30) days of notification to the Organization by ▇▇▇▇▇▇ of its availability.