Bruker Responsibilities Sample Clauses

Bruker Responsibilities. Bruker commits to:  Provide all on-site service support for hardware repair as necessary.  In case of a Catastrophic Magnet Fault, Bruker will repair or  In case the instrument has always been covered by a LabScape Comprehensive plan that follows seamlessly after warranty expiry or expiry of a preceding LabScape Comprehensive plan, replace the magnet with a model of equivalent specifications and carry all the costs related to reinstatement of the hardware including, without limitation, travel and labour.  In case the instrument has NOT always been covered by a LabScape Comprehensive plan or warranty, cover the magnet up to its time value, based on an expected magnet lifetime of 20 years. In all cases, costs due to inaccessibility of the installation location to replace the system are explicitly excluded (e.g., Bruker will not break down walls to remove and replace a system and then build it up again).
Sample 1
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Bruker Responsibilities. Bruker commits to:  In the event of a catastrophic loss of the magnetic field (quench), Our Personnel will make an Initial Attempt. If necessary the magnet will be vacuum pumped (the equipment will be provided by Bruker) and cooled to operating temperature by Our Personnel. The liquid helium required for this process IS included. The liquid nitrogen and gas helium is NOT included. Our Personnel will energize and shim or cryo-shim the magnet to specification. Our Personnel will room temperature shim all Bruker manufactured probes covered under these terms and conditions to Bruker’s standard proton line-shape specification. If requested, room temperature shimming for additional Bruker manufactured probes can be provided at normal service rates.  Assist in installing the appropriate software that applies to Customer’s configuration.  Install the appropriate firmware updates as required.  Ensure Customer receives qualified remote desktop support as soon as possible after a request for support has been made and an initial investigation over telephone or email has not resolved the issues.  Bruker will continually verify the connection between the instrument and the Bruker server. If no connection can be established Customer shall be informed based on the defined contact list. If after notifying the contact persons an interruption of monitoring lasts longer than 5 days without Bruker's fault, Bruker will void its contractual obligations.  In the case of a Catastrophic Magnet Fault Bruker will continue to assist Customer and will, at Customer request, make further attempts at the applicable hourly rates of Bruker. A magnet replacement is NOT included.  This plan does not cover any damage caused from objects impacting the magnet. Customer should take reasonable steps to keep ferromagnetic objects at a safe distance from the magnet.
Sample 1Sample 2
Bruker Responsibilities. Bruker commits to:  Perform Planned Maintenance as described in Bruker’s maintenance documentation.  Repairs can be performed at the same time as the maintenance if both parties agree to do so.  Operation qualification and full test reports shall be made available to Customer.  In case of magnets consuming liquid helium, Bruker shall supply liquid helium and perform helium refills.  Maintain a system to track the Planned Maintenance visits due for the instrument.  Inform Customer of the approximate schedule for the visits.  Review the results of each Planned Maintenance visit with the primary user of the covered instrument.  File the results of each Planned Maintenance visit in the instrument log.
Sample 1Sample 2
Bruker Responsibilities. Bruker commits to:  Provide the applicable coverage for the respective LabScape Plan as described in Section 4 above for the covered instruments through Our Personnel.  Provide telephone support for the diagnosis of covered instruments malfunction(s). This support will be provided in addition to the service described in Section 5 above and only during normal office hours and during Bruker’s standard working week unless explicitly agreed otherwise.  Send competent personal that are suitably qualified.  All service and support, including the service described in Section 5 above, will take place during normal office hours as presented on Bruker’s website (xxx.xxxxxx.xxx) unless explicitly agreed otherwise.  Follow on-site safety measures and processes that are defined by Customer.  Maintain an inventory of the most common parts for use in service.  Our Personnel will hold in confidence and not disclose any information obtained which is designated by Customer as confidential or proprietary.  Provide replacement parts as required on an exchange (refurbished) or new part basis at Bruker’s discretion.  Pay travel costs for Bruker service personnel except as provided herein.  Bruker may determine that some changes to the covered instruments are mandatory for the safety of the instruments or the persons operating or otherwise using the instruments. These will be installed at no additional charge by Our Personnel.
Sample 1Sample 2
Bruker Responsibilities. Bruker commits to: In the event of a catastrophic loss of the magnetic field (quench), Our Personnel will make an Initial Attempt. If necessary the magnet will be vacuum pumped (the equipment will be provided by Bruker) and cooled to operating temperature by Our Personnel. The liquid helium required for this process IS included. The liquid nitrogen and gas helium is NOT included. Our Personnel will energize and shim or cryo-shim the magnet to specification. Our Personnel will room temperature shim all Bruker manufactured probes covered under these terms and conditions to standard proton line-shape specification. If requested, room temperature shimming for additional Bruker manufactured probes can be provided at normal service rates. Assist in installing the appropriate software that applies to configuration. Install the appropriate firmware updates as required. Ensure Customer receives qualified remote desktop support as soon as possible after a request for support has been made and an initial investigation over telephone or email has not resolved the issues. Bruker will continually verify the connection between the instrument and the Bruker server. If no connection can be established Customer shall be informed based on the defined contact list. If after notifying the contact persons an interruption of monitoring lasts longer than 5 days without Bruker's fault, Bruker will void its contractual obligations. In the case of a Catastrophic Magnet Fault Bruker will continue to assist Customer and will, at Customer request, make further attempts at the applicable hourly rates of Bruker. A magnet replacement is NOT included. This plan does not cover any damage caused from objects impacting the magnet. Customer should take reasonable steps to keep ferromagnetic objects at a safe distance from the magnet.
Sample 1
Bruker Responsibilities. Bruker commits to: Perform Planned Maintenance . Repairs can be performed at the same time as the maintenance if both parties agree to do so. Operation qualification and full test reports shall be made available to Customer. In case of magnets consuming liquid helium, Bruker shall supply liquid helium and perform helium refills. Maintain a system to track the Planned Maintenance visits due for the instrument. Inform Customer of the approximate schedule for the visits. Review the results of each Planned Maintenance visit with the primary user of the covered instrument. File the results of each Planned Maintenance visit in the instrument log.
Sample 1
Bruker Responsibilities. Bruker commits to: Provide the applicable coverage for the respective LabScape Plan as described in Section 4 above for the covered instruments through Our Personnel. Provide telephone support for the diagnosis of covered instruments malfunction(s). This support will be provided in addition to the service described in Section 5 above and only during normal office hours and during standard working week unless explicitly agreed otherwise. Send competent personal that are suitably qualified. All service and support, including the service described in Section 5 above, will take place during normal office hours as presented on website (xxx.xxxxxx.xxx) unless explicitly agreed otherwise. Follow on-site safety measures and processes that are defined by Customer. Maintain an inventory of the most common parts for use in service. Our Personnel will hold in confidence and not disclose any information obtained which is designated by Customer as confidential or proprietary. Provide replacement parts as required on an exchange (refurbished) or new part basis at discretion. Pay travel costs for Bruker service personnel except as provided herein. Bruker may determine that some changes to the covered instruments are mandatory for the safety of the instruments or the persons operating or otherwise using the instruments. These will be installed at no additional charge by Our Personnel.
Sample 1
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Related to Bruker Responsibilities

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  • Our Responsibilities This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. This notice took effect on September 23, 2013. We are required to maintain the privacy of your protected health information and we will follow the terms of this notice while it is in effect. Your Protected Health Information (PHI) and Other Nonpublic Personal Information PHI — health information that identifies you or could be used to identify you that was created or received by a provider, health plan, or employer, and that relates to one of the following: • Your past, present, or future physical or mental health or condition • Providing you health care • The past, present, or future payment for providing you health care Other Nonpublic Personal Information — identifies you, such as account balance information, payment history, information obtained in connection with a loan, or information from a consumer report. Your Information We collect your information as necessary to provide you with health insurance products and services and to administer our business. We may also disclose this information to nonaffiliated third parties as described in this notice. The types of information we may collect and disclose include: • Information you or your employer provide on applications and other forms, such as names, addresses, social security numbers, and dates of birth • Information about your interactions with us or others (such as providers) regarding your medical information or claims • Information you provide in person, by phone, in email, or through visits to our website Your Rights When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities. Get a copy of health and claims records • You can ask to see or get a copy of your health and claims records and other health information we have about you. • We will provide a copy or a summary of your health and claims records, usually within 30 days of your request. We may charge a reasonable, cost-based fee. • We may ask that you submit your request in writing. Please note, if you want to obtain copies of your medical records, you should contact the practitioner or facility. We do not generate, modify, or maintain complete medical records. • You may also request that we send a copy of your information to a third party. We may ask that you submit a written, signed authorization form permitting us to do so and we may charge a reasonable fee for copying and mailing your personal information. Ask us to correct health and claims records • You can ask us to correct your health and claims records if you think they are incorrect or incomplete. • We may say no to your request, but we’ll tell you why in writing within 60 days. Request confidential communications • You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. • We will consider all reasonable requests, and must say “yes” if you tell us you would be in danger if we do not. • All requests should be made in writing. • It may take a short period of time for us to implement your request. • We will comply with your request if it is reasonable and continues to permit us to collect premiums and pay claims under your policy, including issuing certain explanations of benefits and policy information to the BlueShield of Northeastern New York is a division of HealthNow New York Inc., an independent licensee of the BlueCross BlueShield Association. 15049R_NENY_12_19 f11011 subscriber of the policy. For example, even if you request confidential communications: ο We will mail the check for services you receive from a nonparticipating provider to you but made payable to the subscriber ο Accumulated payment information such as deductibles (in which your information might appear), will continue to appear on explanations of benefits sent to the subscriber ο We may disclose to the subscriber, as the contract holder, policy details such as eligibility status or certificates of coverage Ask us to limit what we use or share • You can ask us not to use or share certain health information for treatment, payment, or our operations. • We are not required to agree to your request, but if we do, we will abide by our agreement (except when necessary for treatment in an emergency). You have the right to request a list of certain disclosures of your information we or our business associates made for purposes other than treatment, payment, or health care operations. You have the right to receive a paper copy of this notice Choose someone to act for you • You have the right to authorize individuals to act on your behalf with respect to your information. You must identify your authorized representatives on a HIPAA-compliant authorization form (available on our website) and explain what type of information they may receive. • You have the right to revoke an authorization except for actions already taken based on your authorization. File a complaint if you feel your rights are violated • You can complain if you feel we have violated your rights by contacting us using the information listed on page 4. • You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. • We will not retaliate against you for filing a complaint. Your Choices For certain health information, you can tell us your choices about what we share. We may use and disclose your information in the situations described below but you have the right to limit or object to these uses or disclosures. If you have a clear preference for how we share your information in these situations, contact us using the information on page 4. • With your family, close friends, or others involved with your health care or payment for your care when you are present and have given us permission to do so. If you are not present, if it is an emergency, or you are not able to give us permission, we may give your information to a family member, friend, or other person if sharing your information is in your best interest. In these cases, the person requesting your information must accurately verify details about you (e.g., name, identification number, date of birth, etc.) and prove involvement with your health care or payment for your health care by providing details relevant to the information requested. For example, if a family member calls us with prior knowledge of a claim (e.g., provider’s name, date of service, etc.), we may confirm the claim’s status, patient responsibility, etc. We will only disclose information directly relevant to that person’s involvement with your health care or payment for your health care. • In a disaster relief situation. Uses and disclosures for which we will obtain your authorization In these cases we never share your information unless you give us written permission: • Marketing purposes • Sale of your information • Disclose your psychotherapy notes • Make certain disclosures of information considered sensitive in nature, such as HIV/AIDS, mental health, alcohol or drug dependency, and sexually transmitted diseases. Certain federal and state laws require that we limit how we disclose this information. In general, unless we obtain your written authorization, we will only disclose such information as provided for in applicable laws. Our Uses and Disclosures How do we typically use or share your health information? We typically use or share your health information in the following ways: Help manage the health care treatment you receive • We can use your health information and share it with professionals who are treating you.

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  • Owner Responsibilities Owner shall:

  • Customer Responsibilities Customer shall:

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