Client Assessments. A. The parties agree that adult family home providers should be part of the resident’s assessment process. Adult family home providers or designees will be notified of an assessment meeting and will be given an opportunity to provide information for the Department to consider in the completion of the assessment; completion of an assessment will not be delayed as a result.
B. When a written request from a provider demonstrates that there has been a change in a client’s condition that warrants a significant change assessment, the Department shall complete the assessment within thirty (30) working days of receipt of the request. If the significant change assessment is completed after the thirty (30) working day period and the assessment results in an increase in the daily rate, the adult family home provider may request a review from the Department. If a review is requested and it is determined that the assessment was not completed within thirty (30) working days of receipt of the request due to Department error, the Department will authorize payment beginning thirty-first (31st) day.
C. The parties agree that issues or complaints related to an assessment should be resolved at the social worker/case manager level whenever possible, therefore adult family home providers should discuss any concerns first with the consumer’s social worker/case manager. If the issue cannot be resolved at that level and the adult family home provider wishes to raise the issue above the social worker/case manager level, the social worker’s/case manager’s supervisor is the next point of contact. If the issue is not resolved at the supervisor level, the following levels of staff can be accessed, however, resolution should be sought at each level prior to escalating to the next level, Field Services Administrator, Deputy Regional Administrator, Regional Administrator.
Client Assessments. 21 A. The parties agree that adult family home providers should be part of the 22 resident’s assessment process. Adult family home providers or designees 23 will be notified in advance of an assessment meeting and will be given an 24 opportunity to provide information for the Department to consider in the 25 completion of the assessment; completion of an assessment will not be 26 delayed as a result.
1 B. When a written request from a provider demonstrates that there has been a 2 change in a client’s condition that warrants a significant change assessment, 3 the Department shall complete the assessment within thirty (30) calendar 4 days of receipt of a fully completed Form 15-558 (AFH Resident 5 Significant Change Assessment Request) and updated Negotiated Care 6 Plan. If the significant change assessment is completed after the thirty (30) 7 calendar day period and the assessment results in an increase in the daily 8 rate, the adult family home provider may request a review from the 9 Department. If a review is requested and it is determined that the assessment 10 was not completed within thirty (30) calendar days of receipt of the fully 11 completed required Form 15-558 and updated Negotiated Care Plan, and 12 the failure to complete the assessment is due to Department error, the 13 Department will authorize payment beginning on the thirty-first (31st) day.
