Client Grievances Grievance Procedure Sample Clauses

Client Grievances Grievance Procedure. DCA, on behalf of The Collaborative, accepts and considers questions or complaints about GA HMIS’ privacy and security policies and practices. To file a complaint or question, a person should do the following: If the complaint is about one of the GA HMIS Participating Agencies using GA HMIS, the client should first follow the questions and/or grievance procedure of that organization. If the grievance cannot be resolved at the GA HMIS Participating Agency level, the question/complaint should be addressed to DCA in writing to: Georgia Department of Community Affairs, 00 Xxxxxxxxx Xxxx Xxxxx, Xxxxxxx, XX 00000 Attn: Xxxxxxxx Xxxxxxx. DCA’s phone number for purposes of GA HMIS is (000) 000-0000. Written correspondence may be made at the above address MUST be sent to the attention of Xxxxxxxx Xxxxxxx; If the complaint is received by DCA, in writing, about a GA HMIS Participating Agency or about an internal program, it will be reviewed by the staff responsible for administering GA HMIS first. If the question or complaint cannot be resolved at that level it will be brought to the attention of the GA HMIS Steering Committee and/or DCA’s Office of General Counsel, whichever is most appropriate for the particular situation Revoking Consent: The client has the right to revoke their Consent at any time for any reason. If the client wishes to revoke the client consent, the GA HMIS Client Consent to Share Revocation form should be completed, signed and dated and inserted into the client file.
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Client Grievances Grievance Procedure. DCA accepts and considers questions or complaints about GA Comparable Database’ privacy and security policies and practices. For additional information on how to file a complaint, please see the GA Comparable Database Privacy Policy.
Sample 1

Related to Client Grievances Grievance Procedure

  • 000 GRIEVANCE PROCEDURE 7.100 It is agreed that it is the spirit and intent of this Agreement to adjust grievances promptly. All grievances, including discharge for just cause, but not those pertaining to jurisdictional disputes that may arise on any work covered by this Agreement, must be initiated within fifteen (15) working days of the incident by either the employee in Step I or the Local Union in Step II and shall be handled in the following manner:

  • GRIEVANCE PROCEDURE 6 Section 3.01 Definitions 6 Section 3.02 Procedure 6 Section 3.03 Other Conditions 7 Article IV. LEAVES 8 Section 4.01 Sick Leave 8 Section 4.02 Bereavement Leave 9 Section 4.03 Personal Leave 9 Section 4.04 Leave Without Pay 9 Section 4.05 Association Leave 10 Section 4.06 Leave Day Calculation 10 Article V. EARNED VACATION DAYS, HOLIDAYS, AND E- LEARNING DAYS 10 Section 5.01 Earned Vacation Days 10 Section 5.02 Recognized Holidays 10 Section 5.03 E-Learning Days 11 Article VI. MEDICAL INSURANCE 11 Section 6.01 Premium Cost 11 Section 6.02 Insurance Committee 11 Article VII. SENIORITY, TRANSFERS, VACANCIES AND LAYOFFS 11 Section 7.01 Definition of Seniority 11 Section 7.02 Probationary Employees 12 Section 7.03 Classifications Without Bargaining Unit 12 Section 7.04 Seniority List 12 Section 7.05 Termination of Seniority 12 Section 7.06 Transfer to New Position 12 Section 7.07 Posting of Vacancies 13 Section 7.07A Posting of Vacancies – Bus Routes 13 Section 7.07B Trips 13 Section 7.08 Filling of Vacancies 14 Section 7.09 Layoffs, Reduction in Force and Elimination of Positions 14 Section 7.10 Recall From Layoff, Reduction in Force Elimination of Positions 15 Section 7.11 Notification of Tentative Assignment 15 Article VIII. PERSONNEL FILE 15 Section 8.01 General 15 Section 8.02 Right to Access 15 Section 8.03 Copies of Documents 15 Article IX. EVALUATION PROCEDURES 15 Section 9.01 Review of Procedures 15 Section 9.02 Informal Observations 16 Section 9.03 Formal Evaluations 16 Section 9.04 Post-Evaluation Procedures 16

  • The Grievance Procedure Step I. A grievance may be submitted within the thirty (30) day period specified in Section Five to the employee’s first management supervisor in the chain of command (e.g., Bureau Chief) who is outside the bargaining unit. Such supervisor shall meet with the union representative and/or the grievant and issue a written response within seven (7) days after such meeting but not later than ten

  • GRIEVANCE PROCEDURE 7 Section 4.1. Definition 7 Section 4.2. Procedures 7 Section 4.3. Limitations on Authority of Arbitrator 8 Section 4.4. Expenses of Arbitration 9 Section 4.5. Union Grievances 9 Section 4.6. Time Limits 9 Section 4.7. Miscellaneous 10 Section 4.8. Discipline 10 Section 4.9. Oral or Written Reprimands 11 Section 4.10. Applicability of Grievance and Arbitration Procedure to Discipline 11 ARTICLE V LABOR-MANAGEMENT COMMITTEE 12 ARTICLE VI SENIORITY, LAYOFF AND RECALL 13 Section 6.1. Definition 13 Section 6.2. Probationary Period 13 Section 6.3. Layoff and Recall 13 Section 6.4. Seniority List 15 Section 6.5. Posting of Certain Training Opportunities 15 Section 6.6. Termination of Seniority 15 Section 6.7. Reemployment After Expiration of Right to Recall 16 ARTICLE VII HOURS OF WORK AND OVERTIME 17 Section 7.1. Purpose 17 Section 7.2. Normal Work Cycle 17 Section 7.3. A Day Trades 18 Section 7.4. Overtime 19 Section 7.5. Changing or Trading Tours of Duty 19 Section 7.6. Hireback Procedure 19 Section 7.7. Compensatory Time 20 Section 7.8. Call-Back Pay 21 Section 7.9. No Pyramiding 21 ARTICLE VIII SALARIES AND OTHER COMPENSATION 22 Section 8.1. Salaries 22 Section 8.2. Longevity Pay 23 Section 8.3. Out of Classification Pay 24 Section 8.4. Paramedic Stipend 24 Section 8.5. Paramedic Preceptor 24 ARTICLE IX VACATIONS 25 Section 9.1. Amount of Vacation 25 Section 9.2. Vacation Eligibility 25 Section 9.3. Vacation Scheduling 25 Section 9.4. Limitation on Accumulation of Vacation 26 Section 9.5. Pay Upon Separation 27 Section 9.6. Vacation Day Trades 27 ARTICLE X HOLIDAYS 28 Section 10.1. Holidays for Employees Assigned to 8-Hour Shifts 28 Section 10.2. Holidays for Employees Assigned to 24-Hour Shifts 29 Section 10.3. Pay for Hirebacks on Holidays 29 ARTICLE XI INSURANCE 30 Section 11.1. Caferteria Benefits Plan 30 Section 11.2. Retirees Insurance 30 Section 11.3. Flexible Benefits Plan 30 Section 11.4. Right to Change Carriers 30 Section 11.5. Terms of Policies to Govern 31 Section 11.6. Right to Maintain Coverage While on Unpaid Leave or on Layoff 31 Section 11.7. Post Retirement Health Savings Plan 31 ARTICLE XII LEAVES OF ABSENCE 32 Section 12.1. Jury Duty 32 Section 12.2. Sick Leave 32 Section 12.3. Special Leaves Without Pay 33 Section 12.4. Bereavement Leave 33 Section 12.5. Emergency Leave for Illness/Injury in Immediate Family 33 Section 12.6. Witness Leave 34 Section 12.7. Family and Medical Leave Act of 1993 35 Section 12.8. Pregnancy Leave/Maternity Leave 35 ARTICLE XIII SAFETY COMMITTEE 36 ARTICLE XIV MAINTENANCE OF SPECIFIC WORKING CONDITIONS 37 ARTICLE XV MISCELLANEOUS FRINGE BENEFITS 38 Section 15.1. Deferred Compensation Plan 38 Section 15.2. Credit Union 38 Section 15.3. Tuition Reimbursement 38 Section 15.4. Quartermaster System and Maintenance Allowance 38 Section 15.5. Sick Leave Incentive Plan 38 Section 15.6. Pay for Unused Sick Leave at Retirement 39 Section 15.7. Severance Pay 40 Section 15.8. Inoculations 40 Section 15.9. Eye Glass Replacement 40 ARTICLE XVI MISCELLANEOUS 42 Section 16.1. Outside Employment 42 Section 16.2. Pay Advance 42 Section 16.3. Gender of Words 42 Section 16.4. Physical Examinations 42 Section 16.5. Job Descriptions 42 Section 16.6. Posting of Formal Training Opportunities 43 Section 16.7. Released Time 43 Section 16.8. Resolution of Impasse 43 Section 16.9. Solicitation 43 Section 16.10. Physical Fitness Program 44 Section 16.11. Shift/Station Selection Process 44 Section 16.12. Subcontracting 48 ARTICLE XVII RIGHTS OF VILLAGE 48 ARTICLE XVIII NON-INTERRUPTION OF WORK 49 Section 18.1. No Strikes 49 Section 18.2. No Lockouts 49 ARTICLE XIX PROMOTIONS 50 Section 19.1. General 50 Section 19.2. Eligibility Requirements 50 Section 19.3. Components of the Promotional Process and the Weighting of Components 51 Section 19.4. Promotion Process Components 52 Section 19.5. Promotions Coordinator 58 Section 19.6. Monitors 58 Section 19.7. Scoring of Components and Posting of Preliminary Promotion List 59 Section 19.8. Veteran's Preference Points and Posting of Final Promotion List 59 Section 19.9. Order of Selection 60 Section 19.10. Duration of Final Promotion List 61 Section 19.11. Right to Review 61 ARTICLE XX SAVINGS CLAUSE 62 ARTICLE XXI ENTIRE AGREEMENT 63 ARTICLE XXII DRUG AND ALCOHOL TESTING 64 ARTICLE XXIII DURATION AND TERM 66 Section 23.1. Term of Agreement 66 Section 23.2. Continuing Effect 66 APPENDIX A VARIANCES FROM STATUTORY IMPASSE PROCEDURE 00 XXXXXXXX X ESSENTIAL JOB FUNCTIONS TESTING 68 APPENDIX C FIRE CHIEF’S EVALUATION INSTRUMENT 74 APPENDIX D ADDITIONAL QUARTERMASTER ITEMS 00 XXXXXXXX X CURRENT LIST OF 40 HOUR OR LONGER OFFICE OF STATE FIRE MARSHAL COURSES 77 OCTOBER 23, 1990 MINIMUM STAFFING SIDE LETTER 79 AGREEMENT This Agreement is made and entered into by and between the Village of Schaumburg (hereinafter referred to as the “Village”) and the Schaumburg Professional Firefighters Association, IAFF Local 4092 (hereinafter referred to as the “Union”).

  • GRIEVANCE PROCEDURE 7.01 For purposes of this Agreement, a grievance is defined as a difference arising between the parties relating to the interpretation, application, administration or alleged violation of the Agreement including any question as to whether a matter is arbitrable.

  • Informal Grievance Procedure Employees are encouraged to act promptly to attempt to resolve disputes with their manager/supervisor through an informal procedure. A meeting between the manager/supervisor and the employee should take place whenever requested by either party to assist, to clarify or resolve the grievance. The employee may be accompanied by his/her Union representative at the informal meeting. Any resolution reached at the informal step must be in accordance with the provisions of this agreement, or other rule or ordinance and shall not set precedent.

  • COMPLAINT AND GRIEVANCE PROCEDURE 12.01 Matters pertaining to the interpretation or application of this Agreement, together with complaints and grievances, shall be discussed and adjusted by the Board's designated representatives and the Union Committee.

  • Employee Grievance Procedure 91. An employee having a grievance may first discuss it with the employee's immediate supervisor, or the next level in management, to try to work out a satisfactory solution in an informal manner. The employee may have a representative(s) at this discussion.

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