CUSTOMER INTEGRATION SERVICES RESPONSIBILITIES Sample Clauses
CUSTOMER INTEGRATION SERVICES RESPONSIBILITIES. Provide for the construction or modification of the facilities for soundproofing, lighting, electrical, HVAC, structural support of equipment, and decorating as appropriate. Includes installation of ceiling mounted projection screen. • Provide for the ordering, provisioning, installation, wiring and verification of any Data Network (LAN, WAN, T1, ISDN, etc.) and Telephone Line (Analog or Digital) equipment and services prior to on-site integration. • Provide all necessary cableways and/or conduits required to facilitate AV systemswiring. • Provide all necessary conduit, wiring and devices for technical power to the AV systemsequipment. • Provide reasonable accesses of AVI Systems personnel to the facilities during periods of integration, testing and training, including off hours and weekends. • Provide a secure area to house all integration materials and equipment. • Provide a project leader who will be available for consultation and meetings. • Provide timely review and approval of all documentation (Technical Reports, Drawings, Contracts, etc.).
CUSTOMER INTEGRATION SERVICES RESPONSIBILITIES. Provide for the construction or modification of the facilities for soundproofing, lighting, electrical, HVAC, structural support of equipment, and decorating as appropriate. Includes installation of any ceiling-mounted projection screen. Provide for the ordering, provisioning, installation, wiring, and verification of any Data Network (LAN, WAN, T1, ISDN, etc.) and Telephone Line (Analog or Digital) equipment and services prior to on-site integration. Provide all necessary cableways and/or conduits required to facilitate AV systems wiring. Provide all necessary conduits, wiring, and devices for technical power to the AV systems equipment. Provide reasonable access of AVI Systems personnel to the facilities during periods of integration, testing, and training, including off hours and weekends. Provide a secure area to house all integration materials and equipment. Provide a project leader who will be available for consultation and meetings. Provide timely review and approval of all documentation (Technical Reports, Drawings, Contracts, etc.). 6\VWHP 6XSSRUW LV $9, 6\VWHPV¶ IXOO\ HQWLWOHG VHUYLFH DQ(GUC ),VXSSRU Digital Media (DM) and Audiovisual (AV) systems working at their peak performance. Because AVI Systems focuses on the human impact of these systems, we not only support the equipment, but also the end users of your systems. Customer Care is the most comprehensive and flexible of all our managed service packages. We can apply our expertise and our proven support processes to support your UC, DM, and AV ecosystems. AVI Systems will deliver our offered entitlements in a tiered workflow model that provides support cases at an entry level for initiated incidents. From there, AVI Systems will follow an ITIL based model for remote remediation and on-site dispatch, as necessary. Specific resolver groups and subject matter experts (SMEs) will be alerted for any issue that cannot be easily remedied with Tier 1 or Tier 2 support staff.