Customer Service Survey Sample Clauses

Customer Service Survey. In accordance with ICANN’s Bylaws, Contractor shall collaborate with the CSC and ICANN to maintain and enhance the annual customer service survey consistent with the performance standards for Root Zone Management. The survey shall, at a minimum, include a feedback section for the IANA Naming Function. No later than 60 calendar days after completing a customer service survey, Contractor shall prepare a report (the “CSS Report”), submit the CSS Report to ICANN and publicly post the CSS Report to the IANA Website.
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Customer Service Survey. The Contractor will, during the first, third, and fifth calendar year of this Agreement, conduct a Customer service survey to assess the Contractor’s service performance under this Agreement. The survey will be prepared and administered in a manner to be approved in advance by the City.
Sample 1
Customer Service Survey. Customer Service Survey is the District’s annual school leader confidential survey, designed to provide leaders, their teams and the District as a whole with feedback to help us grow and improve. Annually, within a reasonable time after the results are gathered, the District and DSLA representatives will review the customer service survey results completed by Principals and Assistant Principals. To the extent permitted by federal and state law, the District will review (not release) the raw data from the survey results with the DSLA representatives, with names and identifying information redacted. The District and Union will utilize the feedback received from the customer service survey to engage in discussions and collaboration intended to improve in work practices to better serve our schools and students.
Sample 1Sample 2
Customer Service Survey. The Contractor will, every other calendar year, conduct a customer service survey to assess the Contractor’s service performance under the Agreement, in a form, of a content, and administered in a manner to be approved in advance by the Village. The results shall be furnished to the Village.
Sample 1
Customer Service Survey. Contractor shall make a patient survey available to each patient either in electronic or paper format and shall provide an annual report to the City containing the results of this survey.
Sample 1
Customer Service Survey. The contract between Milwaukee County and the Department of Workforce Development requires that an annual customer service survey be conducted of parents using the Wisconsin Shares Child Care Subsidy Program. During January of each year Milwaukee County is required to submit a plan to DWD of how they plan to complete the customer service survey. A survey instrument currently exists and it is anticipated that this instrument and the survey methodology used in 2008 will be used in 2009, although slight modifications are possible. The survey work must begin and be completed according to state timelines (usually beginning in March of each year).
Sample 1

Related to Customer Service Survey

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.

  • CUSTOMER SERVICE FUNCTIONS The Servicer shall handle all Customer inquiries and other Customer service matters according to the same procedures it uses to service Customers with respect to its own charges.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Customer Cooperation 3.2.1. Customer shall provide and make available all Customer personnel as may be further addressed in an applicable Order Form or that SAP reasonably requires in connection with performance of the Services. 3.2.2. Customer shall appoint a contact person with the authority to make decisions and to supply SAP with any necessary or relevant information expeditiously.

  • Service Specification The Parties have agreed upon the scope and specification of the Services provided under this Service Agreement in the Service Specification.

  • Service Descriptions Credit Card processing services: Global Direct’s actions to the appropriate card associations and/or issuers (e.g., Visa, MasterCard, Diners, Discover); settlement; dispute resolution with cardholders’ banks; and transaction-related reporting, statements and products. Debit/ATM Processing Services: Global Direct has connected to the following debit card networks (“Networks”): Accel, AFFN, Interlink, MAC, Maestro, NYCE, Pulse, Star, and Tyme. Global Direct will provide Merchant with the ability to access the Networks that Global Direct has connected to for the purpose of authorizing debit card transactions at the point of sale from cards issued by the members of the respective Networks. Global Direct will provide connection to such Networks, terminal applications, settlement and reporting activities. EBT Transaction Processing Services: Global Direct offers electronic interfaces to Electronic Benefits Transfer (“EBT”) networks for the processing of cash payments or credits to or for the benefit of benefit recipients (“Recipients”). Global Direct will provide settlement and switching services for various Point of Sale transactions initiated through Merchant for the authorization of the issuance of the United States Department of Agriculture, Food and Nutrition Services (“FNS”) food stamp benefits (“FS Benefits”) and/or government delivered cash assistance benefits (“Cash Benefits, ”with FS Benefits, “Benefits”) to Recipients through the use of a state-issued card (“EBT Card”). With respect to Visa and MasterCard products, Merchant agrees to pay and Merchant's account(s) will be charged pursuant to Section 5 of this Agreement for any additional fees incurred as a result of Merchant's subsequent acceptance of transactions with any Visa or MasterCard product that it has not elected to accept.

  • Service Description 2.1 General

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