Exception Management Clause Samples
The Exception Management clause outlines the procedures and responsibilities for handling unexpected events or deviations from agreed processes within a contract or project. Typically, it specifies how exceptions should be reported, who is authorized to assess and approve deviations, and the steps required to resolve issues that fall outside normal operations. By establishing a clear framework for managing exceptions, this clause ensures that unforeseen problems are addressed efficiently and transparently, minimizing disruption and reducing the risk of disputes.
Exception Management a) Ability to capture and log data exceptions, problems and failures and to generate management reports, provide trend analysis, automate generation of service requests and track corrective actions.
b) Ability to group, prioritize, filter and send system generated alarms and events to predetermined email addresses, cellular text messages to phone numbers/SMS/consumer care etc.
c) Exception Generation - MDM shall generate exceptions based on configurable business rules including but not limited to the following:
i. Meter tamper alerts
ii. Communication module health alerts for meter/DCU
iii. If the consumption is less/more than pre-defined average consumption
iv. Negative Consumption (not for net-metering)
v. Power outage indications received from the Smart Meter
Exception Management. Any exceptions to this policy must be approved in writing. For minor exceptions, such as nominal amounts exceeding investment limits on approved investments, the written approval of the Chief Financial Officer is required. For major exceptions, such as purchasing a new type of investment instrument not on the list of approved investments, the written approval of the Board of Directors is required.
Exception Management. Ability to capture and log data exceptions, problems and failures and to generate management reports, provide trend analysis, automate generation of service requests and track corrective actions.
Exception Management. Communicate and follow-up with Intermediaries and Fund officers or designees on any identified exceptions to Funds’ market timing policies. Actions could include requesting that the Intermediary provide more information on trading practices of an account owner, restricting or prohibiting further purchases or exchanges by a specific shareholder who has engaged in trading that violates a Fund’s market timing policies, or coordinating with the Company and the distributor the termination of a selling group agreement.
Exception Management. 2.5.1 Disciplinary measures for violations must be included in the Information Security and Privacy Program.
2.5.2 A documented security incident response plan must exist to ensure incidents are tracked, monitored, and investigated until closure is achieved.