Field Service Representation Clause Samples

Field Service Representation. Part 2 to the Customer Support Document is amended as follows: (a) [****] (b) [****] [****]
Field Service Representation. Boeing will furnish field service representation to advise Customer with respect to the maintenance and operation of an aircraft (Field Service Representatives). 2.1 Field Service Representatives will be available at a facility designated by Customer beginning before the scheduled delivery month of the first aircraft and ending 12 months after delivery of the last aircraft covered by a specific purchase agreement. The field service period may be extended by mutual agreement of the parties which may be established by a written agreement or by Boeing's continued provision of field services. 2.2 Customer will provide, at no charge to Boeing, suitable furnished office space and office equipment at the location where Boeing is providing Field Service Representatives. As required, Customer will assist each Field Service Representative with visas, work permits, customs, mail handling, identification passes and formal introduction to local airport authorities. 2.3 Boeing Field Service Representatives are assigned to various airports around the world. Whenever Customer's aircraft are operating through any such airport, the services of Boeing's Field Service Representatives are available to Customer.
Field Service Representation. Boeing will furnish field service representation to advise Customer with respect to the maintenance and operation of Aircraft (Field Services) as follows: 1.1 Experienced Field Service representatives will be available to provide Field Services to Customer at the main maintenance and engineering facility designated by Customer for the Aircraft (or such other facility as Customer and Boeing mutually agree upon) beginning before delivery of the first Aircraft and ending 12 months after delivery of the last Aircraft. Customer reserves the right, in its sole discretion, to reasonably require Boeing to remove any such Field Service representative from Customer's facility and to provide a replacement Field Service representative. 1.2 Customer will provide, at no charge and if requested by Boeing, suitable furnished office space and office equipment at, or conveniently located with respect to, the facility designated in Section 1.1 above for the accommodation of any Boeing representatives providing Field Services. As required, Customer will assist each representative providing Field Services with mail handling, identification passes and formal introduction to local airport authorities. If Field Services are provided outside the United States, in addition to the foregoing, Customer will assist, in such manner as Boeing may reasonably request without Customer incurring additional expense, each representative providing Field Services in connection with obtaining visas, work permits and customs clearances. 1.3 In addition to Field Services provided pursuant to Section 1.1 above, Customer shall also have available, as reasonably required, the services of any Boeing Field Service representatives assigned at stations other than Customer's main station where Customer's Aircraft may have occasion to land. 1.4 Boeing may from time to time, with Customer's agreement, provide additional support services in the form of Boeing personnel visiting Customer's facilities to work with Customer's personnel in an advisory capacity. AGTA-AAL 29