Functional policy Sample Clauses

Functional policy. Concerns the practices and procedures to be consistently applied in the performance of the employer's work or the systems or processes which are integral to its operation.

Functional policy. Concerns the practices and procedures to be consistently applied in the performance of the employer’s work or systems or processes which are integral to its operation. Positions at this level require the application of skills involving clerical or operating tasks which are performed with close guidance using established routines, methods and procedures. This requires the application of straightforward procedures, office skills and practices, including but not being limited to: • providing reception services; • straightforward operation of keyboard equipment; • mail procedures; • filing; • photocopying; • collating; • collecting and distributing; • carrying out routine checks by simple comparisons; • simple coding; • obtaining or providing information about straightforward matters and routine user maintenance of office equipment; • handling of money. • More experienced staff may be required to: • follow and demonstrate an understanding of regulations, instructions and procedures; • exercise initiative, within the scope of the job; • assist new staff and provide guidance, advice and job training; • secretarial. Positions at this level require the application of skills involved in clerical or administrative procedures performed with guidance. They require relevant experience combined with a broad understanding of the employer’s functions and a sound knowledge of the major activities performed within the work area. This is the first level which may contain moderately complex operational work and at which employees may assist with or review work undertaken by other employees. Situations faced may be moderately complex yet broadly similar to past experiences. Solutions generally can be found in documented precedents or in regulations, procedures and instructions, although these may require some interpretation and application of judgement. There is scope for the exercise of initiative in application of established work practices and procedures. Decisions made and discretion exercised are normally of limited procedural or administrative impact. Primary processes at this level may include: • Preparation of routine correspondence, minutes; • Data maintenance; • Administrative support; • Liaison with other organisations and customers; • Secretarial/Personal Assistant. Positions at this level operate with guidance within established work practices. Such work requires a thorough knowledge of program, process, policy or service aspects of the work performed within a fun...