Global Escalation Contact Points Sample Clauses

Global Escalation Contact Points. Global will provide a twenty four (24) hour per day, seven (7) day per week, and three hundred sixty five (365) day per year support to Mercury for outage related events. Xxxxx 0 Xxxxxxx Xxxxxxxx Xxxxxx XXX ***** *****@xxxxxxxxx.xxx Level 2 ***** after initial contact with NOC if no satisfaction and or Resolution. Global NOC Management ***** *****@xxxxxxxxx.xxx Level 3 ***** after 2nd level if no satisfaction or Resolution from 2nd level. ***** ***** *****@xxxxxxxxx.xxx Level 4 ***** after 3rd level if no satisfaction or Resolution from 2nd or 3rd level. ***** ***** *****@xxxxxxxxx.xxx Mercury – Confidential & Proprietary • General EFT requests that may be sent to the ISO Client Specialist will be completed within ***** days. For example, if a request is received on Monday, it will be completed by ***** regardless of what time the request is received on Monday. If an exception occurs and the time frame cannot be met, the customer will be notified. • Once an EFT request is received, the following procedure occurs at Global Payments • Compilation of the necessary back up documentation (MAS MST screen shot, reserve report, email from requestor, and EFT Approval Form) • Data entry of the EFT request into the Oracle financial system • Submit the EFT documentation to Management for approval by ***** • Management approves all EFTs by ***** • EFTs are transmitted to the banks for posting to the merchant’s bank account. • Notes: • It is important to note that on EFTs, the time that we receive the request does not drive the ***** day turnaround. If we receive a request at 9 am on Monday, it has to be complete by *****. While we may have the paperwork prepared and completed by 9 am on ***** (the technical ***** day window), it cannot be transmitted until 3 pm. This is dictated by the system and process and not by the Client Service department. • Also worth noting is that a merchant will not receive his funds the day that we transmit the EFT, please explain not only our timeframe but that it can take an additional 1 to 2 days for the EFT to post to the checking account. This additional time frame is not dictated by Global Payments and is outside of our control. • In the event that flexibility can be gained on timing as we transition to Xxxxx, Global payments will explore options for later cut off and transmission times. • These are differentiated because they result due to manual reserves being placed and generally have a different level of priority by the customer. •...
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Related to Global Escalation Contact Points

  • Contact Points Each Party shall designate a contact point to facilitate communications between the Parties on any matter covered by this Agreement.

  • Number Resources, Rate Center Areas and Routing Points 8.1 Nothing in this Agreement shall be construed to limit or otherwise adversely affect in any manner either Party’s right to employ or to request and be assigned any Central Office Codes (“NXX”) pursuant to the Central Office Code Assignment Guidelines and any relevant FCC or Commission orders, as may be amended from time to time, or to establish, by Tariff or otherwise, Rate Center Areas and Routing Points corresponding to such NXX codes. 8.2 It shall be the responsibility of each Party to program and update its own switches and network systems pursuant to information provided in the LERG in order to recognize and route traffic to the other Party’s assigned NXX codes. Except as expressly set forth in this Agreement, neither Party shall impose any fees or charges whatsoever on the other Party for such activities. 8.3 Unless otherwise required by Commission order, the Rate Center Areas will be the same for each Party. During the term of this Agreement, Onvoy shall adopt the Rate Center Area and Rate Center Points that the Commission has approved for Frontier within the LATA and Tandem serving area. Onvoy shall assign whole NPA-NXX codes to each Rate Center Area unless otherwise ordered by the FCC, the Commission or another governmental entity of appropriate jurisdiction, or the LEC industry adopts alternative methods of utilizing NXXs. 8.4 Onvoy will also designate a Routing Point for each assigned NXX code. Onvoy shall designate one location for each Rate Center Area in which the Onvoy has established NXX code(s) as the Routing Point for the NPA-NXXs associated with that Rate Center Area, and such Routing Point shall be within the same LATA as the Rate Center Area but not necessarily within the Rate Center Area itself. Unless specified otherwise, calls to subsequent NXXs of Onvoy will be routed in the same manner as calls to Xxxxx’s initial NXXs. 8.5 Notwithstanding anything to the contrary contained herein, nothing in this Agreement is intended, and nothing in this Agreement shall be construed, to in any way constrain Onvoy’s choices regarding the size of the local calling area(s) that Onvoy may establish for its Customers, which local calling areas may be larger than, smaller than, or identical to Frontier’s local calling areas.

  • CHANGES IN EMERGENCY AND SERVICE CONTACT PERSONS In the event that the name or telephone number of any emergency or service contact for the Competitive Supplier changes, Competitive Supplier shall give prompt notice to the Town in the manner set forth in Article 18.3. In the event that the name or telephone number of any such contact person for the Town changes, prompt notice shall be given to the Competitive Supplier in the manner set forth in Article 18.3.

  • Construction Phase Services 3.1.1 – Basic Construction Services

  • Purchase Order and Sales Contact Email Please enter a valid email address that will definitely reach the Purchase Order and Sales Contact. xxxxxxx.xxxxxxxxx@xxxxx.xxx Numbers only, no symbols or spaces (Ex. 8668398477). The system will auto-populate your entry with commas once submitted which is appropriate and expected (Ex. 8,668,398,477). 6122484264 Company Website (Format - xxx.xxxxxxx.xxx) xxxxx://xxx.xxxxx.xxx/ You must confirm that you are responding to this solicitation under your legal entity name. Go now to your Supplier Profile in this eBid System and confirm that your profile reflects your "Legal Name" as it is listed on your W9. In this question, please identify all of your entity's assumed names and D/B/A's. Please note that you will be identified publicly by the Legal Name under which you respond to this solicitation unless you organize otherwise with TIPS after award. Midwest Mechanical Solutions Primary Address 0000 Xxxxx Xxxx Primary Address City Golden Valley Primary Address State (2 Digit Abbreviation) Minnesota Primary Address Zip 55427 Please list all search words and phrases to be included in the TIPS database related to your entity. Do not list words which are not associated with the bid category/scope (See bid title for general scope). This will help users find you through the TIPS website search function. You may include product names, manufacturers, specialized services, and other words associated with the scope of this solicitation. MMS, Midwest Mechanical Solutions, HVAC Does Vendor's parent company or majority owner:

  • Basic Work Week ‌ a) The basic work week of an employee working full- time shall be forty (40) hours consisting of five eight hour days; b) Daily hours of work shall be consecutive with the exception of rest and meal periods. No split shifts shall be worked; c) Employees shall not work longer than their regular, scheduled work day, unless requested to do so by Management; in which event, additional time will be paid at applicable regular or overtime rates. Employees are required to leave the store as soon as it is reasonable to do so.

  • Contact person person who provides a link for administrative information and who, depending on the structure of the higher education institution, may be the departmental coordinator or works at the international relations office or equivalent body within the institution.

  • Base Management Fee The Base Management Fee shall be calculated at an annual rate of 2.0% of the Company’s average gross assets. The Base Management Fee shall be payable quarterly in arrears, and shall be calculated based on the average value of the Company’s gross assets at the end of the two most recently completed calendar quarters. All or any part of the Base Management Fee not taken as to any quarter shall be deferred without interest and may be taken in such other quarter as the Adviser shall determine. The Base Management Fee for any partial month or quarter shall be appropriately pro rated.

  • Contact Us In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

  • Contact Persons 12.1 All matters or enquiries regarding this Agreement will be directed to each party’s Contact Person (set out in the Key Details). 12.2 Each party may from time to time change the person designated as its Contact Person on 10 Business Days’ written notice to the other Party.

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