Grievance to Supervisor. Consistent with the intent of the parties to resolve disputes at the lowest level with as much good will as possible, employees are encouraged to discuss informally any concern that could become a grievance with the individual whose action or inaction has given rise to the concern and/or with the employee’s supervisor or manager who has the direct line authority to resolve the concern. In any event, if an employee desires to pursue a grievance under this Article, the employee and/or his/her representative shall, within fifteen (15) days of the date that the employee knew or should have known of the occurrence (or omission) giving rise to the grievance, file a written notice of grievance with his/her supervisor. Within ten (10) days after the written grievance has been filed, the employee’s supervisor will meet with the employee and/or his/her representative to attempt to resolve the grievance. The employee and/or his/her representative shall identify the nature of the grievance, the specific provisions of the Agreement that are alleged to be violated, the basis for the belief that the Agreement has been violated and the proposed terms of resolution. The supervisor shall respond to the grievance in writing not later than ten (10) days from the date of the grievance meeting.
