Implementation and On Sample Clauses

Implementation and On going Education Requirements • Initial Transition Mailing – At least thirty (30) calendar days prior the start of Collection services being provided by Hauler, Hauler will prepare and distribute a mailing to Customers explaining the transition from City crew Collection to Hauler Collection. The mailing will describe program changes, route changes, dates of program implementation, and other necessary information. • City Council Presentations – Upon the written request of City, Hauler shall provide, at no additional charge at least two (2) presentations to the City Council regarding new programs, the status of the transition to services under this Agreement, and other solid waste matters on an annual basis. • Website – Hauler shall develop and maintain a website to enable Customers to contact Hauler and to display holiday schedules, proper HHW disposal procedures, and other useful information. • Semi-Annual Notice/Newsletter – Hauler shall prepare and distribute two

Implementation and On going Education Requirements • Initial Mailing – At least forty‐five (45) days prior to the start of Collection service under this Agreement, Contractor will prepare and mail an initial mailing to all Customers explaining the transition from the existing Solid Waste Handling Service program to the new program as defined by this Agreement. The mailing will describe program changes, route changes if any, dates of program implementation, Recycling and Diversion programs available, and other pertinent information. • Instructional “How‐to” Packets – An information packet shall be provided to each Customer at the start of service under this Agreement and to each new Customer throughout the Agreement term. This packet shall: describe available services, including available Recycling and Diversion programs and their benefits; provide instructions for proper use of the Carts and Bins provided (such as how to place Carts or other permitted items for Collection, the types of materials to be placed in each Cart); detail holiday Collection schedules; and provide Billing and Customer service telephone numbers. This packet will contain updated information on how to use Containers, when, where and how