Individualized Plans of Care and Service Plans. 2.6.3.1 The Contractor shall develop a comprehensive, person-centered IPoC for all Enrollees that the Contractor is able to reach, and are willing to participate in the development, unless the Enrollee refuses and such refusal is documented. For Enrollees residing in a NF or receiving HCBS Waiver services, an IPoC shall be developed. The IPoC must be developed within ninety (90) days after the Effective Enrollment Date. The Contractor shall engage Enrollees in the development of the IPoC as much as possible.
Individualized Plans of Care and Service Plans. 5.15.1 Contractor shall develop a comprehensive, person-centered IPoC for Enrollees stratified as high-risk Level 3 (high risk) and Enrollees in a HCBS Waiver. The IPoC must be developed within ninety (90) days after enrollment. Contractor shall engage Enrollees in the development of the IPoC as much as possible. An IPoC may not be finalized until signature from the Enrollee or authorized representative has been received either by hand, e-signature or voice recording. Enrollees must be provided with a copy of the IPoC upon completion, and may request a copy at any time. The IPoC is considered an Enrollee-owned document. The IPoC must:
