Common use of Informal Complaint Process Clause in Contracts

Informal Complaint Process. At any stage of the complaint process, the complainant, respondent and any witnesses may be accompanied by a representative. The complainant, with the advice of the Designated Union Representative, will determine the best course of action. Some options are to: • discuss the concern directly with the respondent; • discuss the concern directly with the respondent with the assistance of the Designated Union Representative; • request that an Advisor meet with the respondent and discuss the complaint; • request that a third party by appointed to assist in the complaint; • request a formal review; • initiate a grievance. If the complaint is resolved through the informal process, the written record of the complaint and the resolution, other than statistical data reported to the Company, will be given to the complainant and respondent only. If the informal complaint resolution does not take place or takes place and the complaint remains unresolved, the complainant may refer the complaint to the formal review process.

Informal Complaint Process. At any stage of the complaint process, the complainant, respondent and any witnesses may be accompanied by a representative. The complainant, with the advice of the Designated Union RepresentativeWorkplace Harassment Advisor, will determine the best course of action. Some options are to: • ▪ discuss the concern directly with the respondent; • ▪ discuss the concern directly with the respondent with the assistance of the Designated Union RepresentativeAdvisor; • ▪ request that an Advisor meet with the respondent and discuss the complaint; • ▪ request that a third party by appointed to assist in the complaint; • ▪ request a formal review; • ▪ initiate a grievance. If the complaint is resolved through the informal process, the written record of the complaint and the resolution, other than statistical data reported to the Company, will be given to the complainant and respondent only. If the informal complaint resolution does not take place or takes place and the complaint remains unresolved, the complainant may refer the complaint to the formal review process.

Informal Complaint Process. At any stage of the complaint process, the complainant, respondent and any witnesses may be accompanied by a representative. The complainant, with the advice of the Designated Union RepresentativeWorkplace Harassment Advisor, will determine the best course of action. Some options are toare: •  discuss the concern directly with the respondent; •  discuss the concern directly with the respondent with the assistance of the Designated Union RepresentativeAdvisor; •  request that an Advisor meet with the respondent and discuss the complaint; •  request that a third party by be appointed to assist in the complaint; •  request a formal review; •  initiate a grievance. If the complaint is resolved through the informal process, the written record of the complaint and the resolution, other than statistical data reported to the Company, will be given to the complainant and respondent only. If the informal complaint resolution does not take place or takes place and the complaint remains unresolved, the complainant may refer the complaint to the formal review process.