Licensed Software Maintenance and Support Sample Clauses

Licensed Software Maintenance and Support. (a) Laser Thermal shall provide Licensed Software maintenance and support services to Customer during the Initial Maintenance Term and each Renewal Maintenance Term. (b) Updates and upgrades to Licensed Software will be released and distributed to Customer by Laser Thermal via a software delivery method chosen by Laser Thermal. (c) All software updates that solely improve the functionality of previously purchased Licensed Software capabilities are included and available to Customer at no additional charge. Licensed Software upgrades that add new functionality may be (i) made available at no additional charge, or (ii) made available for separate purchase. All upgrades to resolve safety issues will be provided at no additional cost for the lifetime of the Licensed Software. Customer will be given at least six (6) months’ notice for any Licensed Software that will no longer be supported by Laser Thermal. (d) Any hardware upgrades to the Products that are required in order to enable Licensed Software upgrades (e) Laser Thermal will not be responsible for maintaining or supporting any portion of the Licensed Software that has been modified by Customer. (f) Customer agrees, if requested by Laser Thermal, to provide Laser Thermal with sufficient support and test time on Customer’s computer system to replicate the problem, certify that the problem is related to the Licensed Software, and determine that the problem has been corrected. If Customer does not provide such support and test time on Customer’s computer system, Laser Thermal will only be responsible for using its commercially reasonable efforts to resolve the problem.
Sample 1
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Licensed Software Maintenance and Support. If included on the TouchNet Order Form, Client will receive Software Updates and Unlimited Telephone Support (collectively, “Software Maintenance and Support”). TouchNet will notify Client when Software Updates are available and make the Software Updates available to Client. To receive Software Maintenance and Support, Client must (i) promptly and effectively comply with any reasonable requirements related to the Software Updates and (ii) ensure that Client’s hardware, software, and operating systems are compatible with the current version of the Licensed Software and Software Update.
Sample 1
Licensed Software Maintenance and Support. Subject to the timely payment of the Fees for the applicable M&S fees as described in the Order Form, Material shall provide M&S for such Licensed Software as set forth in Exhibit A.
Sample 1

Related to Licensed Software Maintenance and Support

  • Software Maintenance Subrecipient shall apply security patches and upgrades in a timely manner and keep virus software up-to-date on all systems on which State data may be stored or accessed.

  • Maintenance and Support Services If this Agreement is for IT goods or services, this section applies: Unless otherwise specified in this Agreement: The Contractor shall promptly provide the Court with all Upgrades, including without limitation: (i) all Upgrades generally made available by Contractor to its other customers; (ii) Upgrades as necessary so that the Work complies with the Specifications and Applicable Law (including changes in Applicable Law); (iii) Upgrades as necessary so that the Work operates under new versions or releases of the Court’s operating system or database platform; and (iv) all on-site services necessary for installation of Upgrades. Without limiting any other obligation of Contractor under this Agreement, Contractor represents and warrants that it will maintain services, equipment, software or any other part of the Work so that they operate in accordance with their Specifications and Documentation; and The Contractor shall respond to the Court within four (4) hours after the Court reports a Technical Support Incident (such hours all occurring during Standard M&S Hours) to Contractor. DELIVERY, ACCEPTANCE, AND PAYMENT Delivery. Contractor shall deliver to the Court the Deliverables in accordance with this Agreement, including the Statement of Work. Unless otherwise specified by this Agreement, Contractor will deliver all goods purchased by the Court “Free on Board Destination Freight Prepaid” to the Court at the address and location specified by the Court. Title to all goods purchased by the Court vests in the Court upon payment of the applicable purchase price. Contractor will bear the risk of loss for any Work being delivered until received by the Court at the proper location. All shipments by Contractor or its Subcontractors must include packing sheets identifying: this Agreement number, the Court’s purchase order number, item number, quantity and unit of measure, part number and description of the goods shipped, and appropriate evidence of inspection, if required. Goods for different Agreements shall be listed on separate packing sheets.

  • Maintenance and Support NCR Voyix is solely responsible for providing any maintenance and support services with respect to the Software as specified in the Agreement, or as required under applicable law. The parties acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Software.

  • Licensed Software Computer program(s) provided by Contractor in connection with the Deliverables, subject to Section 14 of this Contract.

  • Support and Maintenance Services Information about Teradici’s support and maintenance for the Licensed Product may be found at xxxxx://xxxx.xxxxxxxx.xxx.

  • Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • System Maintenance The Trust understands that USBFS will perform periodic maintenance to the System(s), which may cause temporary service interruptions. To the extent possible, USBFS shall notify the Trust of all planned outages and will perform any necessary maintenance during non-business hours.

  • Software Updates XXXXX agrees to keep current with software licensed from Skyward and will install new versions on a timeline approved by XXXXX governance. This timeline will be communicated by NWRDC to the Districts.

  • Routine Maintenance (i) CRC shall be responsible for Routine Maintenance when necessary or desirable to maintain the Shared Assets in a safe operating condition, and to permit and facilitate (A) the performance by CRC of its obligations pursuant to this Agreement, and (B) the use of Shared Assets by the Operators in accordance with this Agreement. (ii) CSXT or NSR, directly or through their respective affiliates, may perform the work which CRC performed prior to the date of this Agreement when (A) CRC does not possess the skills needed for such work, (B) CRC lacks the necessary employees to do such work in a timely fashion, or (C) CRC does not possess the equipment needed to do such work. CRC and the party performing the work shall agree to a reasonable fee for such work prior to performance. CRC, CSXT and NSR may agree to have additional work performed either by CSXT, NSR or their affiliates.

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