Obtaining Repair or Replacement Service. To obtain service under this Plan, you can call 0-000-000-0000, 24 hours a day, 7 days a week. If you have purchased a Plan which provides for in-home service you will need to arrange for factory authorized in-home service on major appliances, applicable air conditioners, over the range microwaves, and large TVs current with the manufacturer’s guidelines for in-home service. We will include a fault diagnosis during this call to clarify the problem prior to any scheduling any in-home service. Service performed in- home will be done during regular business hours and is at our discretion. • You are responsible for delivering and picking up your product for carry-in service. • Repairs or replacements will be performed at our discretion by a Best Buy service center or authorized third party service provider. • In some cases, you may be required to ship your product for repair at our cost. • Replacement parts utilized for repair service or replacement products will be, at our sole discretion, new, rebuilt or non-original manufacturer’s parts that perform to the factory specifications of the product. • If we determine in our sole discretion, that your product cannot be repaired, we will replace it with a new or refurbished product of like kind and quality that is of comparable performance or reimburse you for replacement of the product with a check, voucher, or gift card, at our sole discretion, equal to the current market value of the product, as determined by us, not to exceed the original purchase price of your product, including taxes. Replacing your product, or reimbursing you for the replacement of the product fulfills all of our obligations to you under this Plan with respect to that particular covered product. If you have registered other products for coverage under this Plan, these other products are still eligible for coverage under this Plan as per the terms and conditions of this Plan. • You have up to ninety (90) days from the date of our authorization for you to complete your product replacement transaction. • Technological advances may result in a replacement product with a lower selling price than the original product. • In some situations, product replacements will be fulfilled by replacing a defective component of the product such as a power supply or earbuds if such components were originally included with your product; these products may be mailed to you and are limited to one like item per Plan term. • We may require you to secure your replac...
Obtaining Repair or Replacement Service. To obtain service under this Plan, you can access xxx.xxxxxxxxx.xxx or call 1-800-GEEKSQUAD, 24 hours a day, 7 days a week. During this call we will include a fault diagnosis to clarify the problem prior to scheduling any in-home service. Service performed in-home will be done during regular business hours and is at our discretion. If you have purchased a Plan which provides for in-home service you will need to arrange for factory authorized in-home service on: o Major appliances, applicable air conditioners, and over the range microwaves that are current with the manufacturer’s guidelines for in-home service.
Obtaining Repair or Replacement Service. Û5P PCUBJO TFSWJDF VOEFS UIJT 1MBO, ZPV can access xxx.xxxxxxxxx.xxx or call 1-800-GEEKSQUAD, 24 hours a day, 7 days a week. Û*G ZPV IBWF QVSDIBTFE B 1MBO XIJDI QSPWJEFT for in-home service you will need to arrange for nationwide factory authorized in-home service on major appliances, applicable air conditioners, desktop computers, over the range microwaves, and TVs 30” and larger, and we will include a fault diagnosis during this call to clarify the problem prior to schedul- ing any in-home service. Service performed in-home will be done during regular business hours. Premium Plan for computing will only be in home when necessary. Û*G ZPV IBWF QVSDIBTFE UIF $PNQVUJOH SAMPLE Premium Plan for your desktop and the fault diagnosis indicates that the problem is related to a peripheral, such as keyboard or mouse, and such peripheral necessitates replacement, then the replacement item may be mailed to you for self installation. All other Plan repairs, including those on peripherals (scanners, printers), will be performed on a carry-in basis and must be arranged through a Best Buy store. Û3FQBJST PS SFQMBDFNFOUT XJMM CF QFSGPSNFE BU our discretion by a Best Buy service center or authorized third party service provider. Û*O TPNF DBTFT, ZPV NBZ CF SFRVJSFE UP TIJQ your product for repair at our cost. Be sure you have the original purchase receipt or exchange receipt available so that your claim can be processed. Û3FQMBDFNFOU QBSUT VUJMJ[FE GPS SFQBJS TFSWJDF will be, at our sole discretion, new, rebuilt or non-original manufacturer’s parts that perform to the factory specifications of the product. Û*G XF EFUFSNJOF JO PVS TPMF EJTDSFUJPO, UIBU SAMPLE your product cannot be repaired, we will replace it with a product of like kind and quality that is of comparable performance or reimburse you for replacement of the product with a voucher or gift card, at our sole discre- tion, equal to the current market value of the product, as determined by us, not to exceed the original purchase price of your product, including taxes. Û:PV IBWF VQ UP OJOFUZ (90) EBZT GSPN UIF EBUF of our authorization to you to complete your product replacement transaction. Û5FDIOPMPHJDBM BEWBODFT NBZ SFTVMU JO B replacement product with a lower selling price than the original product. Û*O TPNF TJUVBUJPOT, QSPEVDU SFQMBDFNFOUT XJMM be fulfilled by replacing a defective compo- nent of the product such as a power supply or earbuds if such components were originally included with your product; these p...
Obtaining Repair or Replacement Service. To obtain/initiate service under this Plan or check on your repair status, you can access/schedule/check on your repair status at xxx.xxxxxxxxx.xxx or call 1-800-GEEKSQUAD, 24 hours a day, 7 days a week, if you are in the United States. To obtain service outside the United States in accordance with your plan, please locate a manufacturer authorized service depot and drop your product off for service. For more details see Section E. You are responsible for delivering and picking up your product for carry-in service. Repairs or replacements need to be performed by a manufacturer authorized service provider. In some cases, we may require you to ship your product for repair at our cost. Be sure to have the original purchase receipt or exchange receipt available so that your claim can be processed. If we determine, in our sole discretion, that your product cannot be repaired, we will replace it with a new or refurbished product of like kind and quality that is of comparable performance or reimburse you for replacement of the product with a voucher or gift card, at our sole discretion, equal to the current market value of the product, as determined by us, not to exceed the original purchase price of your product, including taxes. You have up to ninety (90) days from the date of our authorization for you to complete your product replacement transaction. Technological advances may result in a replacement product with a lower selling price than the original product.
