OIS Responsibility. The University's Office of International Services (OIS) will continue to advise international employees on immigration rules related to employment by the University. OIS will continue to maintain a webpage providing tips and resources for employment-related immigration issues, including where and how students can obtain legal assistance (currently xxxxx://xxx.xxx.xxx/university-community-resources/legal/legal-assistance/) for situations that go beyond the scope of OIS's responsibilities or capabilities. The University will provide and record two (2) workshops per calendar year to provide general information on H visas and green cards, but will not provide specific legal advice. The University will make a good faith effort to ensure that OIS responds to international employee inquiries in a timely manner and provides accurate and up-to-date information regarding US immigration and other policies concerning international employees. OIS will make a good faith effort to provide substantive responses to employee inquiries in three (3) business days. Upon request, OIS will provide an explanation to the Union for the reason for delays in meeting this timeline. OIS will act in good faith and in a timely fashion to provide necessary documentation for international employees. For an employee abroad and unable to enter the United States, OIS will provide necessary documentation and support, no more than ten (10) business days after the employee has supplied the required information and documentation, except in extenuating circumstances. OIS will issue immigration documentation to covered employees electronically at no charge to the employee. OIS will continue to provide an emergency number for issues at the border (currently 443-240- 1938).
